500 S Euclid St, Anaheim
This location had let me down multiple times but I never minded but my last purchase was truly really disappointing and was worse than not getting my item at all. The dough was undercooked and was inedible and the stuffed crust was so doughy. Love Pizza Hut since I was super young but I’ll be avoiding this location from now on unfortunately since mistakes are consistently happening here.
Worst pizza hut ever.The manager Miguel is awful ,made the wrong pizza for me but refuse to correct his mistake.This message is for owner to take look into it.
Quality of food is not as it used to be.
Poor service. Forgot items.
So 2 weeks ago I ordered online their 3 topping large for 9.99 ea x 2 and a Hershey cookie pie 5.99 ea x 1. So my total without taxes and all the fees were $26.99 but when I had to check out my grand total was $41.90 . My jaw dropped almost $15 more for DELIVERY!!! Plus there was an option for !! No contact !! Which I selected, but then the driver knocked and I signed a receipt. I will not be ordering delivery from them again.
I just ordered the Big Dipper pizza . It's terrible, it tastes like dried up cheese sticks. Just one large pizza with stuffed crust and Pepsi endeded up paying like $60 for that. Way over prized for the quality of the food, definitely not ordering again from here I would say little Cesar pizza tastes better than what I had today for half the price.
I ordered a pizza never got delivered tried calling back they ignored my call they answered and then they hanged up
They are the best pizza hut i've been to in years! Always friendly staff cook your order perfectly no matter what you order. If thats not enough, they'll check your order (in store only) and get you the best deal they have. They also take ebt if you order take out in the establishment.
WOW IF I COULD GIVE ZERO STARS I WOULD DO SO! On March 2nd(monday)2020, at 11:25pm I ordered online a large mozzarella poppers pizza and a side of ranch, I also had a free 8 piece bone out wings reward included In the order. All in total WITH delivery fee and tax fee included it was 26.20. I also had a credit amount already with this location due to FINDING A HAIR IN BETWEEN A GOOD AMOUNT OF CINABON ROLLS!!! So on March 2nd at about 12:15pm my order arrived I was going to pay cash but I only had a $100 bill driver did not have change for $100 of course so I wasn't able to do anything but cancel it sadly. Today on March 3rd I attempted to re-order what I canceled on March 2nd night. I wasn't able to re-order it online due to the wings being free from my rewards so I tried calling the store. I tried explaining to the person on the phone that I had placed and order last night n it got delivered but had no change for $100 bill BUT he didn't seem to care to look into it so he didn't ask me for my account phone number or name all he did was ask me what I had ordered last night which was 1 large mozzarella poppers pizza Free 8 bone out wings Side of ranch After that he told me ok 30 mins thank you. That's all I waited for my order when it got here they told me my total was $19.69 right away I knew something didn't seem right because yesterday night they had told me my total was $16.20. The guy that had "HELPED" me charged me for the wrong large pizza it was not a large mozzarella poppers pizza! He charged me for the large pizza and 8 bone out wings and a side of ranch! Really upset I'm getting over charged plus no condiments I have to pay for chese and chili flakes outrages!
I'm so upset! I called to place in a order for my food that NEVER ARRIVE! The man on the phone was upset about the fact that I called to place in the order. I understand you're tired but your at work and being paid while on the clock so it shouldn't be an issue. I called twice to follow up on my order only to be hung up on and placed on hold my second attempt. I stayed on the line for 20 mins each time. I believe my order was never placed now it's 2 am and my order that was placed before 12:30 never came. I will be calling to speak to the manager in the morning . Real poor customer service. That employee should be retrained as a supervisor none of my employees would ever get away with poor customer service. A verbal should be given! My guest will not have the food they requested because a employee refused to sumbit my order and lied to me and said the order was place. This location is 5 mins away from home. NEVER AGAIN! This was my first and last experience I also have an image to show this issue! MANAGEMENT PLEASE DO SOMETHING ABOUT THIS EMPLOYEE , by the looks of it I was not his first !
Ordered a pizza via phone and when I got there it wasn't recorded. Had to order again and wait extra. Bad experience. Bad review for poor record keeping.
Easy parking. Clean place ,Pizza was as ordered. Miguel was polite ,smiled, when my pizzas were ready he opened each box for me to preview. I ordered bread sticks after the pizza -he offered to keep my pizzas warm until the bread sticks were ready about 6 min. Mission accomplished!.
Everytime I order online for delivery they have some pizzas out of stock or they don't have the crust that I want available. It's very annoying.
Super nice staff
THE BEST PIZZA IN TOWN AND SPOT!
Very good customer service our helper was Chris .
I don't know if all Pizza Huts are the same, but we see the commercial for $5 each item as long as you order two or more. So I call in an order three items and they're not $5 and one of the items isn't even part of that deal. I've had similar situations like this with even El Pollo Loco. Very disappointing with Pizza Hut.
It was alright they were a little rude and got my orders wrong twice
I'll say it's okay, I've had a horrible experience here before when they gave me raw chicken wings. Stopped going for a while but have been back, and their pizzas are okay, sometimes they are made really good but other times not so great. But I do love pizza hut!
If ur using EBT, then don't show up. U will end up having to walk into U.S. HQ at Washington DC to speak in court hearing. Due to Network being down for almost 2 months. If this were a crisis or National disaster wed all be dead. Cause no one is doing their jobs, still trying to figure out what they paid for???
Food is well the typical pizza hut food... I order online for two reasons.... 1. Easier to see the deals and 2. Fastest.... they usually don't have enough workers for there busy times so if you call be ready to wait or have the phone ring a few 20 times before they answer
Freaking bull ,I call they say machine is working to pay ,my husband drives there and they said they don't have the order , he drives to another one thinking so he drives all the way back and now the machine is not working .... Why say it is working if they are not sure instead of waisting people gas . Not everyone has the money to just drive around town , make sure that your costumers questions are answer with facts not with what you think is truth but facts . Gas is not free
The Pizza and service was awesome
I'm not to sure if they were trying to be funny or ? I'm just confused for starters the pizza I ordered had a missing piece like some one grabbed it with there fingers ! I opened my boneless wings and 1 of them looked like a man's privates! I tried calling them of course no 1 picks up! Is this place ran by kids? The driver was nice and had nothing to do with it five stars to him !
This is Pizza Hut you either love them or you don't but this review goes out to the five-star customer service given to me by the young guy at the register he was not the one that rang me up however he's the one that walked over and said, "don't worry about it we will take care of it, we'll make you a new one" So I did an online order as a perk through T-Mobile Tuesday hook ups now I don't know if it was a human error or a computer glitch but I selected a large two topping bacon and pineapple pizza now what the register printed up was a cheese pizza the lady who originally rang me up kinda wasn't backing down and I really think that management needs to remind her that it's what the customer wants after all I'm the one who is paying for it not her. When she opened up the pizza and showed me a cheese pizza I shook my head and said no that's not what I ordered she pointed to the receipt and said yeah cheese pizza that's what's on here I shook my head again and I said no but that's not what I ordered let me show you luckily I took a screenshot of my online purchase and it clearly shows one large pizza with two toppings still after showing her the picture she insisted that it was a cheese pizza that is what the computer printed out, then that's when the younger guy walked over and took care of everything. The easy way he handled that small situation is what customer service is all about, he'll be a great manager someday if he isn't one already.
Everytime I go to this Pizza Hut they are very kind. I had a long day at work and was really wanting a pizza and the first place that popped in my head was this Pizza Hut also the garlic knots are Amazing! Thanks crew!
The pizza, breadsticks, and cinnamon sticks were really dry. Thus facility does not have a heater oven to keep your food warm, so if you plan on placing an order dont wait too long to pick it up.
Poor customer service, they also took my order incorrectly and blamed me. And as the cashier supposedly fixed my order and made me wait onther 10mins when i came back my order had not even been started and said there was no order for me even when the cashier had put my name with the time on the "carry out orders screen"
I ordered carry out... Once I got my final order I was happy with it & it was good... s/o Leanna hopefully I spelled that right. She has great customer service.
They're really awful. Just make yourself a sandwich instead.
pizza is my fave. pizzahut always my go to spot during the later night hours. for decades this location has a good delivery service and carry out is a breeze. never disapointed.
One of the saltiest pizzas ive ever had, wont be going back.
Really upset that I'm getting charged for condiments.
Pizza great only thing is never ask for cheese or pepper or ask for cheese and you'll get pepper and lots of it.
Got a pizza that is skimped out on pepperonis, manager agreed that it had less than usual and offered to make another but i would need to wait extra time. Make sure you ask them to not put 1-2 per slice before you drive out and get a surprise. Other than that not bad. Just sucks because lil ceasers has double the ammount for 6 dollars
that are a thief I never get my order right . thay charge extra for delivery. . there price up and down . sucks place .. no one buy from there
Needs modification if it wants to work at that capacity...because the place sucks...too small
I ordered a medium pizza and some que papas last night, immediately after eating I began to feel sick. Idiots need to learn to stay home if you're sick, now I'm gonna feel like shit for Christmas.. thanks
If I could rate this place 0 I would. My wife's electric scooter ran out of power in their parking lot. I ask the manager if she could order a pizza and wait there while I went to get our vehicle. Nope! Mind you we are both clean people out in Anaheim for a vacation riding new scooters we purchased. Nope! Heartless, useless and probably incompetent in the arena of basic life skills.
You can have them make the crust like lil Caesars pizza sticks, awesome. Also they take EBT
500 S Euclid St, Anaheim, CA 92802