I normally don’t complain, but when i take a bite of my sandwich and all I get is mayo and bread, then this merits a bad review. Please, train your employees to make sandwiches.
Atmosphere: 3
Food: 1
Service: 1
Christian Cuenca
I went in at 8:30 and I was the second person in line. The lady literally took her time to tell me that they were all out of everything. So annoyed.
Atmosphere: 1
Food: 1
Service: 1
Laura V (Iamlaurav)
Lady didn’t let me use the restroom even though I had a mobile order and took her sweet time making my sandwich it was not done on time.
Atmosphere: 1
Food: 1
Service: 1
Cody Stuteville
Should be noted that the store closes at 8:30pm- not 9pm as listed
Service: 2
Matthew R.
I ordered three sandwiches in advance picked them up and left. When I opened them all of them were made wrong. I emailed customer service and the guy tells me to go back and he will make them all again. I went out of my way since this subway is not close to me to get them remade. When I get there he tells me he can't make them all again only 2. He was so adamant that he was correct when he made them and wouldn't let his ego go. I even showed him the pictures and the order(See Pictures)! He was rude and wasted my time. I won't be going back and will definitely be telling everyone to stay away from this subway. Would not recommend this subway at all!
Stephanie J.
WORST COSTUMER SERVICE EVER !!!!!! the older lady was rude AF! Never coming back !!! Old A** ingredients they gave me too .
Rosio Magana
The worker was rude did not make my sandwich the way I asked and he even argued with me and made three sandwich to his liking and not my request I give no
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Tuong Trinh
It wasn't that busy. Showed up 5 mins after the ready time. Order wasn't on the rack. The guy then pulled up the order and started making it. Said it was going to be a couple minutes. I sat down and waited, another customer walks in and he starts helping them first. I had ordered two sandwiches, and halfway I see them moving the ingredients from one bread to the other.I won't be back.
Atmosphere: 3
Food: 2
Service: 1
Taral Patel
I had the most disappointing experience with an online order from this Subway restaurant. I placed an order at 5:55pm for 8 footlongs and it took them until 7:00pm to complete it. The guy even called me directly 5 min after placing the order to confirm the order for 8 footlongs. My mom arrived at 6:25 to an empty store and they still had not started making the sandwiches. He told my mom they would be finished at 7. I didn't realize it took 10 min to make each sandwich. My mom waited in her car and finally got her sandwiches at 7. The worker shoved all 8 sandwiches in one bag squishing them. My mom asked the worker if she could get an extra bag and was told in a snarky way "that will be $10." TEN DOLLARS for a plastic bag?! The manager overheard and came and gave us a bag. To top it off, they skimped on ingredients. When I got home and opened the veggie sandwiches that had 2 slices of cheese for the whole footlong. All ingredients were either lacking or missing.Their incompetence and lack of customer service are truly astonishing. I would never recommend placing an online order with this location. Avoid at all costs! The employees showed a complete lack of professionalism, with terrible attitudes and snarky remarks throughout my mom's interaction with them. Corporate needs to take action against this location.
Atmosphere: 1
Food: 1
Service: 1
Yas Sh
First: u have to fire the girl that was working on jul 22nd afternoon. She is slower than a snail. By the time we got our toasted sub it was cold.Second: i had to look for the steak in the steak and cheese sub. Ur making the subway franchise look bad. There is a standard, stick with it - this is not the place to save money- that's how u lose customers.Third: guessing it was the owner, on airpods behind the cash barely acknowledged our request for basics.Wont be coming back
New ownership isn't the best. Staff isn't trained properly and they're too soft spoken. Have to repeat themselves to even hear them, need to be more outgoing if you're trying to serve food. We used to like coming here but after this experience I'm going to the one on katellaUpdate: sandwich is trash, I asked toasted which he asked if I wanted the meat with it toasted (cold cut combo) and bread wasn't even toasted!! Watch some food prep videos or hire people who know
Taral P.
I had the most disappointing experience with an online order from this Subway restaurant. I placed an order at 5:55pm for 8 footlongs and it took them until 7:00pm to complete it. The guy even called me directly 5 min after placing the order to confirm the order for 8 footlongs. My mom arrived at 6:25 to an empty store and they still had not started making the sandwiches. He told my mom they would be finished at 7. I didn't realize it took 10 min to make each sandwich. My mom waited in her car and finally got her sandwiches at 7. The worker shoved all 8 sandwiches in one bag squishing them. My mom asked the worker if she could get an extra bag and was told in a snarky way "that will be $10." TEN DOLLARS for a plastic bag?! The manager overheard and came and gave us a bag. To top it off, they skimped on ingredients. When I got home and opened the veggie sandwiches that had 2 slices of cheese for the whole footlong. All ingredients were either lacking or missing.Their incompetence and lack of customer service are truly astonishing. I would never recommend placing an online order with this location. Avoid at all costs! The employees showed a complete lack of professionalism, with terrible attitudes and snarky remarks throughout my mom's interaction with them. Corporate needs to take action against this location.
Axel R.
very rude service. I ain't coming here after I got my nail done. I asked to purchase a drink and they left me standing there what the fuck is this place. Even the owner was there. ALL RUDE ASF, I should've defend myself tbh
TMT (TMT21)
I ordered thru uber eats was wating outside my car a few minutes later a family showed up they were helped first before my order it said in my app almost done when I go inside there bearly working on my order, granted I could've waited a few extra mins but I had work soon it felt like they cut in front me just my experience wouldn't go there again
Service: 1
Aakash Patel
Person who was handing a store, don’t know how he should talk to people. I wanted to take photo of menu and he came why you want to take photos.
I normally don’t complain, but when i take a bite of my sandwich and all I get is mayo and bread, then this merits a bad review. Please, train your employees to make sandwiches.
Atmosphere: 3
Food: 1
Service: 1
I went in at 8:30 and I was the second person in line. The lady literally took her time to tell me that they were all out of everything. So annoyed.
Atmosphere: 1
Food: 1
Service: 1
Lady didn’t let me use the restroom even though I had a mobile order and took her sweet time making my sandwich it was not done on time.
Atmosphere: 1
Food: 1
Service: 1
Should be noted that the store closes at 8:30pm- not 9pm as listed
Service: 2
I ordered three sandwiches in advance picked them up and left. When I opened them all of them were made wrong. I emailed customer service and the guy tells me to go back and he will make them all again. I went out of my way since this subway is not close to me to get them remade. When I get there he tells me he can't make them all again only 2. He was so adamant that he was correct when he made them and wouldn't let his ego go. I even showed him the pictures and the order(See Pictures)! He was rude and wasted my time. I won't be going back and will definitely be telling everyone to stay away from this subway. Would not recommend this subway at all!
WORST COSTUMER SERVICE EVER !!!!!! the older lady was rude AF! Never coming back !!! Old A** ingredients they gave me too .
The worker was rude did not make my sandwich the way I asked and he even argued with me and made three sandwich to his liking and not my request I give no
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
It wasn't that busy. Showed up 5 mins after the ready time. Order wasn't on the rack. The guy then pulled up the order and started making it. Said it was going to be a couple minutes. I sat down and waited, another customer walks in and he starts helping them first. I had ordered two sandwiches, and halfway I see them moving the ingredients from one bread to the other.I won't be back.
Atmosphere: 3
Food: 2
Service: 1
I had the most disappointing experience with an online order from this Subway restaurant. I placed an order at 5:55pm for 8 footlongs and it took them until 7:00pm to complete it. The guy even called me directly 5 min after placing the order to confirm the order for 8 footlongs. My mom arrived at 6:25 to an empty store and they still had not started making the sandwiches. He told my mom they would be finished at 7. I didn't realize it took 10 min to make each sandwich. My mom waited in her car and finally got her sandwiches at 7. The worker shoved all 8 sandwiches in one bag squishing them. My mom asked the worker if she could get an extra bag and was told in a snarky way "that will be $10." TEN DOLLARS for a plastic bag?! The manager overheard and came and gave us a bag. To top it off, they skimped on ingredients. When I got home and opened the veggie sandwiches that had 2 slices of cheese for the whole footlong. All ingredients were either lacking or missing.Their incompetence and lack of customer service are truly astonishing. I would never recommend placing an online order with this location. Avoid at all costs! The employees showed a complete lack of professionalism, with terrible attitudes and snarky remarks throughout my mom's interaction with them. Corporate needs to take action against this location.
Atmosphere: 1
Food: 1
Service: 1
First: u have to fire the girl that was working on jul 22nd afternoon. She is slower than a snail. By the time we got our toasted sub it was cold.Second: i had to look for the steak in the steak and cheese sub. Ur making the subway franchise look bad. There is a standard, stick with it - this is not the place to save money- that's how u lose customers.Third: guessing it was the owner, on airpods behind the cash barely acknowledged our request for basics.Wont be coming back
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
New ownership isn't the best. Staff isn't trained properly and they're too soft spoken. Have to repeat themselves to even hear them, need to be more outgoing if you're trying to serve food. We used to like coming here but after this experience I'm going to the one on katellaUpdate: sandwich is trash, I asked toasted which he asked if I wanted the meat with it toasted (cold cut combo) and bread wasn't even toasted!! Watch some food prep videos or hire people who know
I had the most disappointing experience with an online order from this Subway restaurant. I placed an order at 5:55pm for 8 footlongs and it took them until 7:00pm to complete it. The guy even called me directly 5 min after placing the order to confirm the order for 8 footlongs. My mom arrived at 6:25 to an empty store and they still had not started making the sandwiches. He told my mom they would be finished at 7. I didn't realize it took 10 min to make each sandwich. My mom waited in her car and finally got her sandwiches at 7. The worker shoved all 8 sandwiches in one bag squishing them. My mom asked the worker if she could get an extra bag and was told in a snarky way "that will be $10." TEN DOLLARS for a plastic bag?! The manager overheard and came and gave us a bag. To top it off, they skimped on ingredients. When I got home and opened the veggie sandwiches that had 2 slices of cheese for the whole footlong. All ingredients were either lacking or missing.Their incompetence and lack of customer service are truly astonishing. I would never recommend placing an online order with this location. Avoid at all costs! The employees showed a complete lack of professionalism, with terrible attitudes and snarky remarks throughout my mom's interaction with them. Corporate needs to take action against this location.
very rude service. I ain't coming here after I got my nail done. I asked to purchase a drink and they left me standing there what the fuck is this place. Even the owner was there. ALL RUDE ASF, I should've defend myself tbh
I ordered thru uber eats was wating outside my car a few minutes later a family showed up they were helped first before my order it said in my app almost done when I go inside there bearly working on my order, granted I could've waited a few extra mins but I had work soon it felt like they cut in front me just my experience wouldn't go there again
Service: 1
Person who was handing a store, don’t know how he should talk to people. I wanted to take photo of menu and he came why you want to take photos.
Atmosphere: 1