The manager would not honor a $50 gift card given to me by Big Bear destinations when booking a rental. He claimed it had no balance & when I asked for more information on how this could have happened he got upset and told me I had five minutes to get out. I could not believe this man was kicking us out. We had not done anything. This manager is unhinged and should not be in the position he is in. When I asked for my gift card back and he pulled out a wad of cash and threw $60 on the table. I left the money on the table, untouched. I found this incredibly insulting and was in disbelief. He came back before we left and shouted "Who waits 3 years to use a gift card!" Did he not know we were in a pandemic? Does he not know Big Bear is a vacation destination and not everyone visits often? I have no doubt the customer service demonstrated by this "Manager" Carlos will be the inevitable downfall of this restaurant. Avoid this restaurant, spare yourself the embarrassment.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Rodriguez
Good place for drinks and appetizers. Pablo was great he patiently waited while I found a table then adjusted it so it would stop being wobbly. Thank
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Rafael Mello
The price was okay and the burguer was tasty.
Atmosphere: 4
Food: 4
Service: 4
Georgia B
Great pizza and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
JKDoodle
Awesome food recommend the risotto, service was excellent, at night ambience is amazing especially outside. The fire pit keeps you warm even at 40 degree temperature. Friendly staff and service as well. During the day it was crowded but still good!
Atmosphere: 5
Food: 5
Service: 5
Eli Anderson
Good luck with this place! Was trying to call to get a reservation and they kept answering and not say anything and just hanging up. Multiple times! Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Zumrad Berki
Very nice atmosphere and friendly service
Talon Spatz
572 is an immaculate spot to grab some lunch or dinner. Their 572 spicy burger HITS THE SPOT. Absolutely reccomend to anyone whom is on vacation in Big Bear and needs a spot to eat. Great service. They have an outdoor area in which pets can sit and relax with their family if they want to. Definitely reccomend this resturaunt to all.
Atmosphere: 5
Food: 5
Service: 5
John McGhee
Great place to eat, drink and watch live bands. Pet friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
C Armistead
You have to stand in line to order food AND DRINKS so you can't go to the bar and order anything, if they are busy then you'll wait in a long line then you need to find a table (if they are busy be prepared to sit outside), our appetizers came cold, not sure why this place falls apart when they get
I don’t recommend this place to families who have small children, as the owner approached me in a rude manner and blatantly asked me to leave because my 2 year old son and I (mom) where walking around the empty side of the restaurant (as to not disturbe no one).We had already payed for our food and he cancelled our order and send the money back without any further discussion.
Atmosphere: 1
Food: 2
Service: 1
Hugo Salazar
Thank you for the atmosphere we can here 3 years ago and its still the same great place .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Meat Lovers Pizza
black_plag
Great laidback spot for dinner. Enjoyed the burgers.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Burger
nick golbahar
Great little spot that has good food and good drinks. You Pay upfront and they bring the food to you so you might have to wait in line but its nothing crazy. Nice patio close to the mountains. Definitely worth hitting
Atmosphere: 4
Food: 5
Service: 3
Nardy Hurtarte
Excellent service and most importantly you can take your
The manager would not honor a $50 gift card given to me by Big Bear destinations when booking a rental. He claimed it had no balance & when I asked for more information on how this could have happened he got upset and told me I had five minutes to get out. I could not believe this man was kicking us out. We had not done anything. This manager is unhinged and should not be in the position he is in. When I asked for my gift card back and he pulled out a wad of cash and threw $60 on the table. I left the money on the table, untouched. I found this incredibly insulting and was in disbelief. He came back before we left and shouted "Who waits 3 years to use a gift card!" Did he not know we were in a pandemic? Does he not know Big Bear is a vacation destination and not everyone visits often? I have no doubt the customer service demonstrated by this "Manager" Carlos will be the inevitable downfall of this restaurant. Avoid this restaurant, spare yourself the embarrassment.
Atmosphere: 1
Food: 2
Service: 1
Good place for drinks and appetizers. Pablo was great he patiently waited while I found a table then adjusted it so it would stop being wobbly. Thank
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
The price was okay and the burguer was tasty.
Atmosphere: 4
Food: 4
Service: 4
Great pizza and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Awesome food recommend the risotto, service was excellent, at night ambience is amazing especially outside. The fire pit keeps you warm even at 40 degree temperature. Friendly staff and service as well. During the day it was crowded but still good!
Atmosphere: 5
Food: 5
Service: 5
Good luck with this place! Was trying to call to get a reservation and they kept answering and not say anything and just hanging up. Multiple times! Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Very nice atmosphere and friendly service
572 is an immaculate spot to grab some lunch or dinner. Their 572 spicy burger HITS THE SPOT. Absolutely reccomend to anyone whom is on vacation in Big Bear and needs a spot to eat. Great service. They have an outdoor area in which pets can sit and relax with their family if they want to. Definitely reccomend this resturaunt to all.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat, drink and watch live bands. Pet friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
You have to stand in line to order food AND DRINKS so you can't go to the bar and order anything, if they are busy then you'll wait in a long line then you need to find a table (if they are busy be prepared to sit outside), our appetizers came cold, not sure why this place falls apart when they get
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
I don’t recommend this place to families who have small children, as the owner approached me in a rude manner and blatantly asked me to leave because my 2 year old son and I (mom) where walking around the empty side of the restaurant (as to not disturbe no one).We had already payed for our food and he cancelled our order and send the money back without any further discussion.
Atmosphere: 1
Food: 2
Service: 1
Thank you for the atmosphere we can here 3 years ago and its still the same great place .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Meat Lovers Pizza
Great laidback spot for dinner. Enjoyed the burgers.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Burger
Great little spot that has good food and good drinks. You Pay upfront and they bring the food to you so you might have to wait in line but its nothing crazy. Nice patio close to the mountains. Definitely worth hitting
Atmosphere: 4
Food: 5
Service: 3
Excellent service and most importantly you can take your
Atmosphere: 5
Food: 5
Service: 5