Domino's Pizza

41234 Big Bear Blvd, Big Bear Lake
(909) 866-3555

Recent Reviews

Ana Cel

We ordered a pizza and wings and it took them 40 minutes to arrive with my order and everything arrived completely cold.

Atmosphere: 1

Food: 1

Service: 1

Jin Cui

Waited too long for food that was barely warm

pete reyes

The service is great thank you

Atmosphere: 5

Food: 5

Service: 5

Dana O'Brien

Loaded tots and cheezy pepperoni stuffed bread are to die for....finally something on the menu that's actually worth the money and the trip there. Even after an hour and a half wait on a Friday night......still worth it.

Alex Gee

Haven’t had dominos in forever but in a small town where everyone “hates the big corporations” they sure love closing earlier than their advertise times, thus I had no choice but to indulge dominos. Thought, it’s not healthy but it’s probably still good. I was wrong. I seriously believe 711 pizza is probably better and this made me yearn for the ever horrible little caesars. I wish I just went to vons and got anything else. A lunchble pizza would be better.Parking: The parking will be covered In trash but there’s plenty of it!

Atmosphere: 2

Food: 1

Service: 3

Megan Allen

6 HOURS FOR DELIVERY6:00pm: Order was placed. ETA 60-80min7:45pm: Tracker says it's being prepped, but also says the driver is on the way.8:00pm: Called restaurant. Employee said it was JUST being put in the oven and that it would arrive in about 30 minutes.9:00pm: We both saw on the tracker and heard the driver driving past the house with their fairly loud music. They were then blocks away a few minutes later. Tracker, however, said that the ETA was 9:45.9:50pm: Tracker said "completed"10:00pm: Called restaurant again and was put on hold for 15 minutes. Employee said they didn't know where our order was, and they'd have to remake it. We asked to be the driver's first stop and if we could get a discount or something. Employee said they weren't the manager, but they would leave a note.11:10pm: Called again, and the employee said someone was leaving right then to drop off our food(It's a 15-minute drive).12:00am: Food arrived. We received a free pizza, but it was different from the 2 pizzas we ordered. The driver said it "just came out of the oven," but our food was barely even warm.In my opinion, if they were gonna give us a free pizza, it should've at least been the same as one of the ones we ordered or cheese. I also feel whether or not they gave us a free pizza, we should have received at least a partial refund. If it had been like 3 hours, I'd be content with just a free pizza. However, 6 hours is ridiculous, and I feel that warrants at least a partial refund. The food didn't even taste that great either. Even in comparison to other Domino's, it was very good.

Atmosphere: 1

Food: 1

Service: 1

Russell Imperio

My friend ordered on his phone, I put in my order, asked for no cheese, confirmed the popup modal on the phone and we proceeded the order. The order turned up having cheese on it. Then they were telling me the order had cheese on it. I saw the modal confirming no cheese! So then I had to order at the shop, I couldn't call it ahead of time. Then they made me pay for the extra pizza. OH, and it wasn't 7.99. Because I had to order it in person 14.00. Also didn't get a receipt. Just beyond awful service

Atmosphere: 1

Food: 1

Service: 1

B B

I give major props to the young man who helped my family with our large order. It was really busy that night , despite the manager on shift giving him a hard time, he still remained professional.

Food: 5

Service: 4

Priscilla Martinez

We ordered through the app, it was never updated, we understand that it was 45 minutes, we spoke and they told us it was an hour, we understand saturation but the service was terrible, not even the refund was available

Chris P

Delivery driver went above and beyond. Appreciated his positive energy. He arrived in a timely manner and delivered our pizza safely. Dominos for the win.

Food: 5

Service: 5

Jeff D

Rude staff. Filthy inside. Trash all over the property outside. Garbage cans overflowing. Broken bathroom and management denying access to paying customers. Management not doing their job. Regret paying for food and tipping. Owners need to look for new management.

Atmosphere: 1

Food: 2

Service: 1

Beastmode 5.

Don't order here, 2 pizzas can take up to an hour and half 1:30, and when you ask where your pizza is, another employee will say 15 more minutes. After 15 minutes, a different employee will say another 20 minutes.

Shaun Gibbons

The owner responded, there isn't an email listed, but to put it bluntly I only had given this 3 stars because there was better pizza options, like Red Baron. Nothing wrong with this place if you like dominos but my review is silly based on comparing taste of pizza to others in the area.

Scott Reinhart

This location has gone down hill since my first review. I believe there was a change in management and staff that never quite worked out. AVOID THIS LOCATION. IT USED TO BE THE BEST AND NOW ITS THE WORST.

Atmosphere: 1

Food: 1

Service: 1

Tony Garcia

Good as

Atmosphere: 5

Food: 5

Service: 5

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