El Pollo Loco

41383 Big Bear Blvd, Big Bear Lake
(909) 866-1019

Recent Reviews

Ever Araniva

The truth was that it was the second time I visited the place but this second time it was unpleasant, the sauce was spoiled, the chicken was dry, the rice was also dry and the person who served me looked bad-tempered. The truth is I can't wait to return.

Atmosphere: 4

Food: 1

Service: 1

Jeff

Went there on Tuesday. Order two chicken avocado burritos. Unfortunately they forgot the chicken. How the hell do you do that.

San Diego Johnny Surf

Ok place to go if you like El Pollo Loco. Dudes were super nice. Maybe play some music, repaint inside, add some new lights?

Atmosphere: 4

Food: 3

Service: 5

Lucero Loredo

Really bad service. Employees gave us a lot of attitude when we asked why the kiosk didn’t warned costumers of the lack of sodas and drinks.

Atmosphere: 1

Food: 1

Service: 1

Luis

I'm giving a 3 because I love pollo loco. The chicken was burnt and tasted like it had been sitting around under the heat lamp for a long time. The workers lacked customer awareness skills.

Atmosphere: 2

Food: 2

Service: 2

Arnaud Kenneth Taiarui

Quick service. Good

Atmosphere: 3

Food: 4

Service: 3

José Saso

Cash only?cash only

Atmosphere: 3

Food: 5

Service: 3

MANUEL SAARV

Excellent

Atmosphere: 5

Food: 5

Service: 5

Jose Morales

It's a horrible place, it seems like you're asking for free food. It's your money. You know where you buy, but 0 recommended.It's a horrible place, it seems like you're asking for free food. It's your money. You know where you buy, but 0 recommended.

Atmosphere: 1

Food: 1

Service: 1

Zak Sewell

Expensive food that tastes weird and incompetent

Atmosphere: 1

Food: 2

Service: 1

Monica Williams

I can't believe these rude employees that keep filthy restaurants are going to make $20/hr! This place is disgusting, but they're a cheaper option in a resort town, so they don't care.

Atmosphere: 1

Food: 1

Service: 1

Vanessa Olguin

The food was delicious, the dinner area was dirty. Trash all over the floor tables were not

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: 12pcs Leg&Thighs with Free Tortilas

T-Łəx

Trash ever since the new owners took over this place has went down...food is wrong most of the time...the people are never happy and always rude the only reason they hace business is because theres no where else to eat up

Atmosphere: 1

Food: 2

Service: 1

Olga Duran

Chicken burned , dirty not

Atmosphere: 1

Food: 1

Service: 3

miguel Bernal

Food was good and well

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Chicken Meal, Double Chicken Tostada Salad, Chicken Avocado Burrito, Double Chicken Avocado Salad, 12pcs Leg&Thighs with Free Tortilas, Chips and Guacamole

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