42170 Big Bear Blvd, Big Bear Lake
COFFEE WAS GREAT ...BUT MY JEALOUS GIRLFRIEND ACTED A FOOL ??
They try hard here but, man it gets busy!
Great service and coffee..check out my you tube for full review...Steeve99
Quite literally took 30 mins to get two drinks even after asking. I am not really a reviewer, but this was just the worst experience at a coffee shop that I've ever had.
The coffee tasted burnt. The tables and areas indoors were dirty. This has happened too many times...not returning.
Nice place inside vons. ordered a Caramel macciaotto but saw an ad for the mocha caramel. she changed my order without any grief. Bring a white CIS male, I didn't feel discriminated against at all and was not worried about finding spit in my drink, unlike other Starbucks.
Location is ran by a bunch of incapable baristas. Horrible experience through and through
I went in to have my Starbucks coffee ground.I waited a very long time in line with no one at the counter. Only 3 people are working, perhaps. Not one person welcomed us or told us they'd be right with us. A gentleman in line needed to use the restroom. He didn't know the code, so I asked. The reply was given with a tone that conveyed annoyance.It just happens that the code is on the door. He only saw the lock pad.When I finally got to the counter, the person serving seemed new. She asked me some odd questions about my coffee purchase dates, etc. She had to ask someone else if she could.Ok, it was my bad for not knowing that you could only have them ground if Un opened.My grinder broke. I didn't want to wait for a new one to come.I only found out after I spoke to a former employee.They still ground them. Not protocol. Thankful however.The ratings are based on the service and atmosphere. I wouldn't have bought anything after that poor service anyways.
It's a typical Starbucks but honestly the service is pretty terrible, you can stand there for 5 minutes and get looked at 30 times by 8 different employees without having one person ask if you need some help or even really being acknowledged, BUT once they do acknowledge you, they are very nice and helpful.....
Ordered a sausage egg cheese biscuit, got a burrito.Ordered a hot white chocolate mocha, got an iced one.They weren't even that busy and they mess up orders.
Next time you’re re in Big Bear be sure to stop by Starbucks in Vons. Say “Hello” to Felisha, Kellie, and Rhonda. These ladies bring back the true joy of customer service. Everyday I left with a smile. My Gurl Felisha works her butt off and makes your drink “Superb” Thank You!!! You made my week.Sincerely, Iced Shaken 5 shot Expresso, w/ sweet Cream, Carmel cup
I was extremely impressed with the design of this Starbucks ? It is one of the biggest ones I've seen ? and the staff is extremely professional and polite for a place that size and the business appears to be nonstop ???????? 5☆Easy
Never went to Starbucks! Bus stop near there on Blvd!
42170 Big Bear Blvd, Big Bear Lake, CA 92315