Im assuming this is the oakley location im reviewing. Worst nations ive been to. No sear on the patty(looked boiled), it smelled rancid and had a overly greasy texture. Just a soggy mess.
Atmosphere: 3
Food: 1
Service: 3
Allen Styner
Too much butter on the toast and the bacon was
Atmosphere: 4
Food: 2
Service: 4
Rod Romo
Burgers, onion rings, PIE and late night hours. Great service on top of it all.Hard to ask for more
I had not been here in 2 years.....going back yesterday, I remembered why. Their customer service since they opened until yesterday has always been lacking. I called in my order in advance for pick up. They told me 15 to 20 minutes. Knowing them, I waited 25 minutes. When I paid, he said they were just adding my fries and my order would be ready. 10 minutes later, I finally got my order. I watched as they added my fries to a bag that had been sitting there for at least the 10 minutes I was there (but obviously longer since it was already there). It was not under a warmer, just sitting there. When I finally got my fries, the burgers were cold. They have never figured out customer service. And, like too many places now, they clearly care more about Doordash and Uber Eats than the customer standing in their establishment. Maybe we see in another 2 years.
Atmosphere: 2
Food: 4
Service: 3
Tanika Thompson
Food was nice and hot, the condiments area was not very tidy, the bathrooms needed to be cleaned. Overall the food was
Atmosphere: 3
Food: 4
Service: 3
Mark Porterfield
Good hamburgers and great pies.
Atmosphere: 4
Food: 4
Service: 4
DS Beauty Groupie
I always get a cheeseburger here. The problem i have is the bun. The bun is too soft and falls apart making it a big mess to try and eat. I would suggest asking them to toast the bun. Hopefully the bun will hold up better. Otherwise it is tasty. Just a huge mess to
Atmosphere: 4
Food: 3
Service: 5
Robin Cummings
The day I went it wasn't a lot of people but they were coming in and out nice and clean and our server was really nice our
Atmosphere: 4
Food: 4
Service: 4
Randy Pope
Best burgers around!
Food: 5
J Cl
It's always a great place to get a cheeseburger but then I usually get pie as well ?? service was great and friendly.
In all my years of going to the one in Alameda, I never knew they did breakfast! Excellent food, small menu, and the dining area in this location is quite nice.
Atmosphere: 5
Food: 5
Service: 5
Andrew Ritz
Great portions, great food, great service, both eating inside and outside and taking to go! Hands down the absolute BEST PIEs you can get anywhere!!!! And they even change during the specific seasons! Pumpkin, peach, etc. and you can get breakfast, lunch and dinner! And something just as good as their pies is their chili! I would 100% recommend going here if you have not!Parking: Huge shared parking lot but always lots of parking and handicap available!Kid-friendliness: Can eat inside at booths or tables or even a bar type seatings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries, Hash Browns, Chilli Cheese Fries, Cheeseburger and Fries with Cheese, French Fries, Banana Cream Pie, Hamburger, Blueberry Pie, Bacon Cheeseburger, Strawberry, Custard, Apple, Strawberry Cheesecake, Blueberry Cheesecake, Pie, Onion Rings, Cheesecake
Joseph D
Great Pies ? and even better laughs.
Atmosphere: 5
Food: 5
Service: 5
theodore rios
My go-to for a nice delicious cheese burger ?
Atmosphere: 5
Food: 5
Service: 4
Susan Strode
They are always good,burgers is always messy i think thats what makes um good and the pies are the best.i have never had to wait very long for any service prices are fair maybe a little more but worth it.i only did pies this time,ilove the Berry,cheesecake,they are all really good,place order at counter and you seat yourself very layed back.
Im assuming this is the oakley location im reviewing. Worst nations ive been to. No sear on the patty(looked boiled), it smelled rancid and had a overly greasy texture. Just a soggy mess.
Atmosphere: 3
Food: 1
Service: 3
Too much butter on the toast and the bacon was
Atmosphere: 4
Food: 2
Service: 4
Burgers, onion rings, PIE and late night hours. Great service on top of it all.Hard to ask for more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Cheese Fries, Banana Cream Pie, Hamburger, Bacon Cheeseburger, Pie, Onion Rings, Cheesecake
I had not been here in 2 years.....going back yesterday, I remembered why. Their customer service since they opened until yesterday has always been lacking. I called in my order in advance for pick up. They told me 15 to 20 minutes. Knowing them, I waited 25 minutes. When I paid, he said they were just adding my fries and my order would be ready. 10 minutes later, I finally got my order. I watched as they added my fries to a bag that had been sitting there for at least the 10 minutes I was there (but obviously longer since it was already there). It was not under a warmer, just sitting there. When I finally got my fries, the burgers were cold. They have never figured out customer service. And, like too many places now, they clearly care more about Doordash and Uber Eats than the customer standing in their establishment. Maybe we see in another 2 years.
Atmosphere: 2
Food: 4
Service: 3
Food was nice and hot, the condiments area was not very tidy, the bathrooms needed to be cleaned. Overall the food was
Atmosphere: 3
Food: 4
Service: 3
Good hamburgers and great pies.
Atmosphere: 4
Food: 4
Service: 4
I always get a cheeseburger here. The problem i have is the bun. The bun is too soft and falls apart making it a big mess to try and eat. I would suggest asking them to toast the bun. Hopefully the bun will hold up better. Otherwise it is tasty. Just a huge mess to
Atmosphere: 4
Food: 3
Service: 5
The day I went it wasn't a lot of people but they were coming in and out nice and clean and our server was really nice our
Atmosphere: 4
Food: 4
Service: 4
Best burgers around!
Food: 5
It's always a great place to get a cheeseburger but then I usually get pie as well ?? service was great and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
In all my years of going to the one in Alameda, I never knew they did breakfast! Excellent food, small menu, and the dining area in this location is quite nice.
Atmosphere: 5
Food: 5
Service: 5
Great portions, great food, great service, both eating inside and outside and taking to go! Hands down the absolute BEST PIEs you can get anywhere!!!! And they even change during the specific seasons! Pumpkin, peach, etc. and you can get breakfast, lunch and dinner! And something just as good as their pies is their chili! I would 100% recommend going here if you have not!Parking: Huge shared parking lot but always lots of parking and handicap available!Kid-friendliness: Can eat inside at booths or tables or even a bar type seatings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Fries, Hash Browns, Chilli Cheese Fries, Cheeseburger and Fries with Cheese, French Fries, Banana Cream Pie, Hamburger, Blueberry Pie, Bacon Cheeseburger, Strawberry, Custard, Apple, Strawberry Cheesecake, Blueberry Cheesecake, Pie, Onion Rings, Cheesecake
Great Pies ? and even better laughs.
Atmosphere: 5
Food: 5
Service: 5
My go-to for a nice delicious cheese burger ?
Atmosphere: 5
Food: 5
Service: 4
They are always good,burgers is always messy i think thats what makes um good and the pies are the best.i have never had to wait very long for any service prices are fair maybe a little more but worth it.i only did pies this time,ilove the Berry,cheesecake,they are all really good,place order at counter and you seat yourself very layed back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Hamburger, Pie