Subway

101 N Victory Blvd, Burbank
(818) 842-7750

Recent Reviews

Aakash Arora

The latino lady and latino man working at this location at 11:40pm on 02/29/2024 should not be working in the service industry. I came before closing and asked them if they were open and they said yes i asked for a footlong and a salad and the lady did it with a bad attitude putting one tomato a pinch of lettuce and got offended when i asked her to please add more and let me choose what i wanted in the sub since i didnt want certain vegetables. They then proceeded to abuse me in spanish which I speak calling me Pendej* and mother&@%^ I told them I speak spanish and they said so what we will call the cops because apparently Iam abusing them for asking to choose my own ingredients??? The cops came and I asked them to check the camera to see if I was really doing anything wrong. The cops wasted their time to come handle this situation I hope I get a response from the manager this is not okay! If you are miserable and don’t want to work then you shouldn’t be working in the service industry!

Justin Palmer

Maddie, decided to give my fiancé attitude about a sandwich. I thought it was pretty basic that when you toast a sandwich, you toast the meat and the cheese, not just the cheese. She shouldn't be working in a service industry if she cannot do it with a smile and a good attitude. If she really doesn't like her job that much, she should quit. Maybe management should just fire her for having a poor attitude with customers. She has terrible customer service, I would definitely recommend you go somewhere else. Any other subway is better.

Atmosphere: 1

Food: 3

Service: 1

Martin Vardanyan

Very bad sub way.she’s cleaning stor an after she tried to make sandwich for me I ask her to switch here gloves.

Service: 1

Wanda Belin

I order online for the deals but watch them make it to make sure it's done right. They still managed to not fix it the way it was ordered and I get some attitude back when I mention to them they're doing it wrong. I don't like to have to watch but this is the reason I do. I only go because it's cheaper priced than any other location and within walking distance away.

Atmosphere: 2

Food: 4

Service: 2

Tasha Roman

I asked for a lot of sauce and for them to label the sandwiches so I don't have to open someone else's sandwich. They didn't do either. Now we are stuck with dry sandwiches with no flavor.

Atmosphere: 1

Food: 1

Service: 1

Colleen Nazarian

This worker named Tatum is so amazing!! She reminded me I have a coupon on my app to save 2 dollars! She knows how to work hard and had a friendly vibe I love seeing that so I will definitely come back again thanks to her!

Atmosphere: 5

Food: 5

Service: 5

Fred Charbel

The workers there Are the most depressing I've seen. Specifically that old Indian lady. Zero customer service and makes the slopiest sandwich. I ordered a foot long she put 6 inch worth of meat. Like why is she employed still? She stands there yelling at the workers. I asked for avocado she just throws it on the sandwich by time I open to eat it. Im collecting all the avocados in the wrap. Horrible man. ?

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: The Philly Footlong Regular Sub

Renee' Y.

I normally don't post bad reviews but I went in there today to get a side of meatballs. And the woman yelled at me literally yelled at me. Asking how many meatballs I wanted and I was so confused because I normally just ordered a little cupful of meatballs. And it's like $3. Well, she made a point to where she told her co-worker to charge me. For a full 6 inch sub Sandwich. So for 4 meatballs, I was charged 6 plus dollars and treated like an embassle and I will not. Never go back to this location again and I grew up there. Actually, it's really sad.

Money M.

Lady was being super super rude being loud and aggressive no good service at all. Grown older lady i ask for light mayo and gave me super extra mayo no respect at all bad service should be fired

Dana Patton

Customer service improving , I approve ?

Jeff Hanson

Great service, I know this is going to sound crazy but in a world where people don't want to work now these people are working late and made me the best subway sandwich I've had since the last time I visited here. These people alway take care of me when everyone else is closed, and they do it with quality, also rare in this day. I will be going back tomorrow night to make site they get a larger tip than the 4 I have tonight. Thank you.

Mark Cronan

A good Subway with good staff. Parking is iffy.Vegetarian options: Some veggie options including saladKid-friendliness: Very kid friendlyParking: Parking lot is too small

Atmosphere: 4

Food: 5

Service: 5

Albert S.

This subway is not a good place to go at all one of employees she's so rude tonight 02/20/2023 my friend and I went there my friend asked her for prices she answered him so rudely it was first time we wanted to get subway sandwich from there and will be last time I spent my money where employees won't disrespect us I hope the owner or some one who is in charge of this location will take care of this problem and I one star for this location is too much that I gave.

Mitchell roberts

This Place deserves 0 stars. The woman making my sandwiches was rude, choosing the cheese, not cooking the bacon for one of the sandwich, when I told her I didn’t want the bread toasted. You would think, you don’t serve uncooked bacon. Then when I mistakenly said I wanted cucumbers and called them pickles she turned and told her co-workers, “she don’t know pickles from cucumbers.” I though what is wrong with this crazy woman? If she doesn’t like doing this job, quit, simple as that. The owner should see that this place looks dirty, and his employees look unkept like they just got out of bed.I suggest others to complain to food licensing when it looks dirty and being served uncooked bacon. We need to hold them accountable for bad service.

Amy M.

If your a sandwich business... you would think that you would have all the veggies available..! They had no onions.. no tomatoes... No spinach... no lettuce.. frozen green bell peppers.. and no sense of urgency to bring out any.. both gentlemen working just said sorry we have done. Um why are you open then??? !!!!!

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