Hilton Garden Inn San Francisco Airport/Burlingame

765 Airport Blvd, Burlingame
(650) 347-7800

Recent Reviews

Ticha B.

Had an awesome stay over 3 days while up in San Fran for the Metallica 40th concert. I was able to easily book an affordable stay through a 3rd party website. Everything was perfect. Flew into SFO, and drove less than 10 minutes south to the Hilton Garden. The Asian lady behind the counter at the hotel was cool. She was there all 3 days we were there. Shout out to her and also the other Asian lady at the restaurant grabbing the coffees for us (she might have been the manager as I saw her on the laptop working when we approached her for coffee). The first morning we rolled up at 1005am and they have since stopped service, she still grabbed us coffee and went to the back to grab creamer for us. Kudos! The room was nice. Wifi was strong, clean room, good AC/heater (yes heater because it was in the low 50s), plenty of FREE parking, directv cable, comfy bed. The location was close to the freeway and close to SFO Airport. There's a walking path next to the hotel and the location is also close to Burlingame. It'll probably take you 15 minutes to get into downtown SF. I'd recommend this Hilton Garden to others!

David F.

Needing to stay one night on the Peninsula at a reasonable price we decided to try the Hilton Garden Inn in Burlingame. It had a few things going for it: central location, mid tier quality and price, and adjacent to a lagoon with a walking path. Free parking was the final selling point, a relative rarity near the airport, as many nearby hotels charge $20-$30 for parking per day. The room was pleasing with a fridge and microwave, flatscreen TV, a desk, shower, and a Keurig. Odd numbered rooms look toward the small lagoon (and over a giant airport parking lot). Highway 101 is nearby but highway noise is barely discernible and there was no airport noise. During the pandemic some normal features are not available: the pool is closed, and only a $9 grab and go breakfast is available (we brought in baked goods for breakfast). The big disadvantage: the heater made a tremendous noise when it came on, so bad that we knew it would wake us up throughout the night. We turned it off to sleep, and although it was in the 40s overnight we fortunately didn't get cold. But this is a big negative. As well, the flush of the toilet is another of the wake-the-dead variety. Three stars after subtracting one for the heat vs. sleep lose-lose choice.

Julie Healon

We booked about 2 weeks before our stay. A few days before, I noticed the price was about 40 dollars cheaper for our room. We called, and they had no problem giving us the cheaper rate.When we arrived, the front desk staff was less than excited to be there. We're gold members, and super excited about it, since it's our first time. So we asked for an upgrade, to a jacuzzi room. The guy says they don't even have jacuzzi rooms. Odd, since it's an option on the Hilton app. But, okay.The room was small, but clean. I didn't really find much to complain about. There was a huge glob of bird poo on our window. And the windows were so filthy, I couldn't really see out. That was very disappointing, since we had a lovely view of the bay, and airport, that we couldn't really enjoy. I would have loved a clean window. They definitely are missing an opportunity with no balconies. The views are great. Balconies would definitely be useful.The bed was EXTREMELY comfortable. 9 out of 10 times, I'm going to complain about the bed. But this one, was amazing, and I slept so great, and no backache when I awoke.Parking is free. Breakfast is not. Coffee is free in the lobby though. Overall, it was a good stay.

George Ferguson

A Very clean and comfortable place to stay for business or leisure.

Chad R.

After a long day in San Francisco with friends. We ended up checking into the Hilton Garden Inn San Francisco Airport / Burlingame. Upon arrival, I asked if they had any upgrades for Diamond guests but unfortunately they were sold out tonight which was no big deal. I was checked into room 428 which has a nice bay view as well as 2 Double beds with the Garden Sleep System that you can control the mattress between Soft & Firm. The shower head was a little weird but after playing with the settings I figured it out and enjoyed the shower. This hotel is conveniently located near other hotels & is only a 10-15 minute drive to SFO. I Highly recommend this Hilton garden inn

indianguide

After 20+ years of being a loyal Hilton customer, I can honestly say that I am very disappointed in this hotel. All desk staff were either poorly trained or totally apathetic about their jobs. I called before booking and was told restaurant was open only to find out upon arrival that was false. During our 6 night stay, I requested housekeeping service on the 3rd day. Nobody came. I called the desk, they promised someone would come the next day. They didn’t. Tried to request a third time, no show. Other issues were the WiFi was out for a whole day. The desk said it would be back up in 10 min. 6 hours later, they had no idea what was going on. I had to go elsewhere to pay for wifi so I could work. One elevator was out of service, trash piling up near ice machines and heavily stained carpets. Two maintenance requests were also ignored to fix the bathroom sink. I wouldn’t stay at this hotel again if it were free.

williamfrankr

Spent three quiet and comfortable nights here. Nice room and very nice bed. Only negative was lack of on site food. Had to drive for meals and that was too bad. Access to bay walking paths was a nice plus though.

Teri Sanchez

Great stay. Room was very clean!

Marty

Website says pet friendly. Called to confirm, was directed to a call center and the receptionist needed to call the hitel.inly service dogs allowed. Wasted my time.

Pete Barth

Super friendly and accommodating staff. One even went above and beyond by helping me arrange transportation downtown after being involved in a car accident and left with a dead phone and no computer access. A low frills place before Covid reduced to virtually no frills, but the location is great, the building is quiet, and the staff is friendly. Can't ask for much more than that

Neil Panchal

TV didn't work, no help to fix it. Sheets ripped. Towels dirty. And no breakfast for the price paid, pretty dull place.

th0masclarks0n

The staff and front desk team are always very helpful and courteous. I have stayed here multiple times for business travels, overall a pleasant experience. I would definitely stay here for a vacation trip as well, great location only minutes from the airport and rental car return.

chris morris

Clean average sized rooms, the beds are adjustable in firmness, although mine didn't work. It could have been that I didn't notice the change

mthandilove

I had a terrible experience with the manager Lisa who was sarcastic and had poor customer service the entire trip. The other worker’s, housekeeping and the lady who handled the coffee in the morning was very nice. Lisa was racist and I will never stay here again.

D E

The view was a plus. Yes the room was very dated, but was cleaned throughly and water was hot. The mattresses need to be replaced which took off a star. The young gentlemen working the front desk was kind and helpful.

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Hilton Garden Inn San Francisco Airport/Burlingame

765 Airport Blvd, Burlingame, CA 94010
(650) 347-7800