Every single time I visit this Safeway there are long wait times in the checkout lines and at the customer service desk. I sat at the customer service desk for 20 minutes, the lady in front of me was waiting 30 minutes for help. There were employees chatting at the self check out line this whole time, I know they saw us waiting. The employees at the checkout line paged for assistance at the customer service desk but yet no one showed up. I literally do not understand how this store stays open.
Sheryl D.
Safeway is run by evil people. I know this because: during the height of the Coronavirus epidemic, instead of helping people out, who were losing jobs or homes, they raised their prices. And then, once the pandemic was over, they raised their prices again. The cost of buying groceries at Safeway is absolutely disgusting. They should be ashamed of themselves. But as long as the public let's them get away with totally gouging them, they will continue to do so. They are a disgrace & should be closed down. Just sayin'.
Mike G.
I don't know why I keep coming to this place. This is definitely the last straw. Every time pork is on sale the cuts of pork are so inconsistent that you cannot fry the chops. Some are so thick and some are paper thin. No workmanship from the butchers. I don't mind having to buy 6 lbs so I can freeze them , but the cuts are inconsistent just like the rest of this store. Never going back.
Kay O.
I'm sorry to write such a bad review, but the handful of times I've been at this Safeway seems it's under poor management, as well as having a lot of homeless people in the parking lot and in the front of the store. There is a weed shop nearby along with a liquor store, and a 7-Eleven, so I'm sure that attracts the homeless people as well, but goodness! Being followed, or Asked for money as I am coming into buy a few groceries is not ideal. Within the store things seem clean, although in the produce section, there was moldy fruit still out. I saw molded tomatoes, coconuts, bananas, and potatoes! I would not shop at this store, unless you're buying box goods, and enter with a couple of friends since there's homeless people that my pastor/bug you for money. I really wish there was a way we could get the homeless people the mental health and medical help they need, but goodness!! I feel sorry for the employees that have to work here.I will also see the handful of employees I've had ringing me up, looked as if they were high, whether prescription or marijuana, and at today's particular, random pick up of bananas, they were only organic green bananas, which won't be ripe for a few days, but it's freezing outside, and I just needed them. Lol A manager who was a little bit on the thicker side bumped me with her behind, and I pushed forward into the ATM kiosk. I turned back around to figure out what happened and she had no idea. She even bumped me! Very rude, and I told the lady behind me to watch out for her behind! The lady laughed, and stepped out of the way. The manager never apologized to me, but she was dealing with another issue with the cashier and homeless person behind me that the other employee was helping. Goodness!! I honestly am never coming to the Safeway again! Straw that broke the camels back and bumped me with her butt! Lol.
Mojdeh C.
This review is for the deli, got a sandwich today and the whole experience was awful. No disrespect, but the person making the sandwiches should know how to make a good sandwich, not look like a deer in the headlights when putting it together. Mid way through i was about to just tell her to stop and leave but i was a bit embarrassed and also felt bad for her so i just tried to move it along as fast as possible. Most the ingredients looked like they had been there for days, i was in shock she put such an old soggy looking tomato on my sandwich, i had to ask her to please put one from a different area as those were so gross. Getting home, my expectations were not high, but safeway did used to have good sandwiches at some point. My "toasted" sandwich was barely toasted, veggies were all stale, i took a few bites and tossed it.I would recommend getting a premade from gas station over coming to safeway and spending 8.99 + tax for a "hot" sandwich.
Linda M.
Due to health issues I've had to use pickup for most everything. Greg has been my delivery man 3-4 times and is a delight to work with. Continue the good work.
Karen T.
My daughter went in to pick up on online order and the employees were rude to her. No customer service.
Alan Mascareno
this is an archaic store. They expect you to print out the gift card to use it. Having the barcode, card number, and pin on my phone isn't enough. MUST have it printed, maybe you should realize what century we live in and adapt.
Cheyenne N.
Great little store with lots of selections to choose from In store bakery makes great stuff
Sam S.
Great customer service by Frankie, thank-you for your help sir and the great smile to greet the customers .
Shawne Is The Greatest Manager I've Encountered At Any Store! Problem With The System And She Cleared It Out
Regean L.
This pharmacy is the worst! They have delivered wrong medication to me. Last two weeks my Physician has sent 4 prescriptions they have lost them or won't fill them for some reason. The pharmacist were combative and rude. I will never recommend any Safeway pharmacy ever again
Michael W.
Oh yes my local Safeway. I must warn you guys, it's a hit or miss. I have been coming here ever since this joint opened. They used to have it not far from my flat but now it's a bit of a drive. One of my neighbors work here too. The hits are their bakery people seemed to care a lot about upset customers not getting the donuts they want. Major props to them for that. Bagels cost less than Costco at times. Who knew? Normally I would waste a lot more than I would pay for on bagels but this place changed my mind big time. All thanks to the bakery dudettes. Sometimes you can pickup some pretty neat on sale items at this location. Check-out process is super easy. Petrol service at this gas station is good. One of the lowest prices in the county. Drawbacks: Seafoods are very overpriced and don't have the same taste as other stores do. This store is also in search of a general manager because the old one that I knew has quit. That's why you are seeing bad reviews on the customer service here. Warning: If you are getting petrol please use the right pump because they provide diesel too.
Gary R.
7/2.22: Wow! TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE! Can I mention it again TERRIBLE CUSTOMER SERVICE! I shop this particular SAFEWAY once a week and ALWAYS spend at least $100 or more every time. This particular time I went to use self check out and was purchasing my groceries to include salami orders from deli and fish purchased from the butcher. I saw a GREAT DEAL on corn (of course being 4th of July Holiday) for .10 cents. I say to myself can't pass it up and grab 10 corns. Ask for assistance on how to ring up corns at self check out and she tells me it's 6 per customer. I didn't see a sign stating that and there was an exuberant amount of corn to be sold. I told her okay think outside the box and charge me for 6 and then I will do a separate purchase for 4 in a separate transaction. Simple and everything done....she says NO you can get 6 and pay regular price for 4. So what did I do... voided total transaction over 40 cents. SAFEWAY over 40 cents you lost out on a $100 purchase! Is that smart business or thinking outside the box.
Sydney S.
this was my absolute favorite safeway until i had some returns recently. the lady at customer service named monica was very rude. she kept glaring at me and making rude comments because i had a lot of stuff to return. when i apologized she just stared at me. that's no way that anybody should be treating a customer.
Every single time I visit this Safeway there are long wait times in the checkout lines and at the customer service desk. I sat at the customer service desk for 20 minutes, the lady in front of me was waiting 30 minutes for help. There were employees chatting at the self check out line this whole time, I know they saw us waiting. The employees at the checkout line paged for assistance at the customer service desk but yet no one showed up. I literally do not understand how this store stays open.
Safeway is run by evil people. I know this because: during the height of the Coronavirus epidemic, instead of helping people out, who were losing jobs or homes, they raised their prices. And then, once the pandemic was over, they raised their prices again. The cost of buying groceries at Safeway is absolutely disgusting. They should be ashamed of themselves. But as long as the public let's them get away with totally gouging them, they will continue to do so. They are a disgrace & should be closed down. Just sayin'.
I don't know why I keep coming to this place. This is definitely the last straw. Every time pork is on sale the cuts of pork are so inconsistent that you cannot fry the chops. Some are so thick and some are paper thin. No workmanship from the butchers. I don't mind having to buy 6 lbs so I can freeze them , but the cuts are inconsistent just like the rest of this store. Never going back.
I'm sorry to write such a bad review, but the handful of times I've been at this Safeway seems it's under poor management, as well as having a lot of homeless people in the parking lot and in the front of the store. There is a weed shop nearby along with a liquor store, and a 7-Eleven, so I'm sure that attracts the homeless people as well, but goodness! Being followed, or Asked for money as I am coming into buy a few groceries is not ideal. Within the store things seem clean, although in the produce section, there was moldy fruit still out. I saw molded tomatoes, coconuts, bananas, and potatoes! I would not shop at this store, unless you're buying box goods, and enter with a couple of friends since there's homeless people that my pastor/bug you for money. I really wish there was a way we could get the homeless people the mental health and medical help they need, but goodness!! I feel sorry for the employees that have to work here.I will also see the handful of employees I've had ringing me up, looked as if they were high, whether prescription or marijuana, and at today's particular, random pick up of bananas, they were only organic green bananas, which won't be ripe for a few days, but it's freezing outside, and I just needed them. Lol A manager who was a little bit on the thicker side bumped me with her behind, and I pushed forward into the ATM kiosk. I turned back around to figure out what happened and she had no idea. She even bumped me! Very rude, and I told the lady behind me to watch out for her behind! The lady laughed, and stepped out of the way. The manager never apologized to me, but she was dealing with another issue with the cashier and homeless person behind me that the other employee was helping. Goodness!! I honestly am never coming to the Safeway again! Straw that broke the camels back and bumped me with her butt! Lol.
This review is for the deli, got a sandwich today and the whole experience was awful. No disrespect, but the person making the sandwiches should know how to make a good sandwich, not look like a deer in the headlights when putting it together. Mid way through i was about to just tell her to stop and leave but i was a bit embarrassed and also felt bad for her so i just tried to move it along as fast as possible. Most the ingredients looked like they had been there for days, i was in shock she put such an old soggy looking tomato on my sandwich, i had to ask her to please put one from a different area as those were so gross. Getting home, my expectations were not high, but safeway did used to have good sandwiches at some point. My "toasted" sandwich was barely toasted, veggies were all stale, i took a few bites and tossed it.I would recommend getting a premade from gas station over coming to safeway and spending 8.99 + tax for a "hot" sandwich.
Due to health issues I've had to use pickup for most everything. Greg has been my delivery man 3-4 times and is a delight to work with. Continue the good work.
My daughter went in to pick up on online order and the employees were rude to her. No customer service.
this is an archaic store. They expect you to print out the gift card to use it. Having the barcode, card number, and pin on my phone isn't enough. MUST have it printed, maybe you should realize what century we live in and adapt.
Great little store with lots of selections to choose from In store bakery makes great stuff
Great customer service by Frankie, thank-you for your help sir and the great smile to greet the customers .
Restaurantji Recommends
Shawne Is The Greatest Manager I've Encountered At Any Store! Problem With The System And She Cleared It Out
This pharmacy is the worst! They have delivered wrong medication to me. Last two weeks my Physician has sent 4 prescriptions they have lost them or won't fill them for some reason. The pharmacist were combative and rude. I will never recommend any Safeway pharmacy ever again
Oh yes my local Safeway. I must warn you guys, it's a hit or miss. I have been coming here ever since this joint opened. They used to have it not far from my flat but now it's a bit of a drive. One of my neighbors work here too. The hits are their bakery people seemed to care a lot about upset customers not getting the donuts they want. Major props to them for that. Bagels cost less than Costco at times. Who knew? Normally I would waste a lot more than I would pay for on bagels but this place changed my mind big time. All thanks to the bakery dudettes. Sometimes you can pickup some pretty neat on sale items at this location. Check-out process is super easy. Petrol service at this gas station is good. One of the lowest prices in the county. Drawbacks: Seafoods are very overpriced and don't have the same taste as other stores do. This store is also in search of a general manager because the old one that I knew has quit. That's why you are seeing bad reviews on the customer service here. Warning: If you are getting petrol please use the right pump because they provide diesel too.
7/2.22: Wow! TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE! Can I mention it again TERRIBLE CUSTOMER SERVICE! I shop this particular SAFEWAY once a week and ALWAYS spend at least $100 or more every time. This particular time I went to use self check out and was purchasing my groceries to include salami orders from deli and fish purchased from the butcher. I saw a GREAT DEAL on corn (of course being 4th of July Holiday) for .10 cents. I say to myself can't pass it up and grab 10 corns. Ask for assistance on how to ring up corns at self check out and she tells me it's 6 per customer. I didn't see a sign stating that and there was an exuberant amount of corn to be sold. I told her okay think outside the box and charge me for 6 and then I will do a separate purchase for 4 in a separate transaction. Simple and everything done....she says NO you can get 6 and pay regular price for 4. So what did I do... voided total transaction over 40 cents. SAFEWAY over 40 cents you lost out on a $100 purchase! Is that smart business or thinking outside the box.
this was my absolute favorite safeway until i had some returns recently. the lady at customer service named monica was very rude. she kept glaring at me and making rude comments because i had a lot of stuff to return. when i apologized she just stared at me. that's no way that anybody should be treating a customer.