They never put enough ice in their iced coffee. They should call it lukewarm coffee.
Atmosphere: 1
Food: 1
Service: 1
Hassan Khan
Not so friendly service. Coffee was done not right.
Atmosphere: 3
Food: 1
Service: 1
Mumbo Numbafai
It’s a nice new Starbucks, the only thing is the area. It’s in a rough part of
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Frappuccino
Margarita W.
If you want to be late for work or school this is a great location that will definitely make that happen. The Drive-Thru crew is habitually slow, no sense of urgency, aren't prepared to take orders (you often have to repeat your order 2-3times), and rven after you've repeated your order they will still get the order wrong. Also, why don't they ever know their inventory? For instance whenever I order anything they almost always say "hold on let me see if we have anymore sugar" or "let me see if we have anymore cranberry bliss bars or croissants". They say this with EVERY car that goes through the drive-thru as if that's their new strategy to slow down the line. Bottom line - LISTEN carefully to each order (dont interrupt the customer while they're giving the order so you can both hear each other) AND SPEED UP THE PACE (this isn't the dmv work a little faster at the drive thei) AND finally KNOW YOUR INVENTORY, stop asking every customer at the drive-thru to hold on to check on what's available everytime. This location just started conducting business this way... prior to 2023 and the years before it was running pretty efficiently
David Alfaro
To have a good coffee ☕️ with an exquisite ? ? ? ? dessert!
Atmosphere: 5
Service: 5
Lizeth Terán
The strawberry acai was good the food is good its asome
Atmosphere: 5
Food: 5
Service: 5
Louise E.
shout out to armando, he's a sweetheart fr and deserves a raise. delivered awesome service and was quick with it
Mario S Lopez
This place is okay. Only a couple of team members are friendly and engage in conversations.
Atmosphere: 2
Service: 3
Recommended dishes: Frappuccino
Sandra Michel
If I could give ZERO stars, I would! The customer service I experienced was the worst I have ever seen. In fact, it was pretty much non-existent. I placed a mobile order on Sunday 10/29/23 at 1:44pm (ready at 1:55). I walked in at 1:56pm & and the young lady working on those orders ignored me for a little over 5 minutes. I watched her give out two orders, no smile or even eye contact to those customers. She could not even provide decent customer service to me when she finally did acknowledge me standing at the mobile order counter. Not once did she look at me, even when she said, "mobile order?" I was about to call her out and ask her how much longer she planned to ignore me!!! To top this off, my latte was WARM & my "warmed" pumpkin loaf was COLD!!! Whoever manages this location (Griffin/McKinley) needs to pay and re-train their employees on decent customer service. ????
Atmosphere: 1
Food: 1
Service: 1
I B
Okay… so.. sometimes this Starbucks can be extremely slow. BUT that is NOT what this reviews about.. it’s about the ICE AGAIN… I left a review on yelp awhile back about this same issue… well a couple weeks later it happened again, today!!! It tastes like soap/chlorine bleach… like my ice melted a bit and I dumped out half my coffee. This taste has been in my mouth all day… something is wrong with the ice. ???
With my order It depends on who makes your drink and pretty sure people will agree wit me, service was great. Atmosphere seems busy so understandable towards the hardworking
Atmosphere: 3
Food: 3
Service: 5
Imelie B.
The drinks are usually pretty decent on consistency. Friendly staff, I love the sonic like ice cubes here especially. BUUUUT ... the other day my ice tasted like chlorine/bleach.. even hours after my coffee I could still taste the chlorine in the back of my throat. I'm assuming the ice machine gets cleaned regularly. If any cleansers are put into the machine I suggest alerting employees to rinse thoroughly! I really am still haunted by that Ice flavor!!!
M G
Great S.B. Fresh Expresso nice person at the window.
Atmosphere: 5
Service: 5
Alice Rodriguez
Eliza was the best! She helped us with our Starbucks purchase of cups. She had excellent costumer service and everyone there was also very nice!
Atmosphere: 5
Food: 5
Service: 5
Celi
Love this starbucks. Drinks, atmosphere and customer service is grand. Had a wonderful experience with Eliza, she made our morning with her amazing customer
They never put enough ice in their iced coffee. They should call it lukewarm coffee.
Atmosphere: 1
Food: 1
Service: 1
Not so friendly service. Coffee was done not right.
Atmosphere: 3
Food: 1
Service: 1
It’s a nice new Starbucks, the only thing is the area. It’s in a rough part of
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Frappuccino
If you want to be late for work or school this is a great location that will definitely make that happen. The Drive-Thru crew is habitually slow, no sense of urgency, aren't prepared to take orders (you often have to repeat your order 2-3times), and rven after you've repeated your order they will still get the order wrong. Also, why don't they ever know their inventory? For instance whenever I order anything they almost always say "hold on let me see if we have anymore sugar" or "let me see if we have anymore cranberry bliss bars or croissants". They say this with EVERY car that goes through the drive-thru as if that's their new strategy to slow down the line. Bottom line - LISTEN carefully to each order (dont interrupt the customer while they're giving the order so you can both hear each other) AND SPEED UP THE PACE (this isn't the dmv work a little faster at the drive thei) AND finally KNOW YOUR INVENTORY, stop asking every customer at the drive-thru to hold on to check on what's available everytime. This location just started conducting business this way... prior to 2023 and the years before it was running pretty efficiently
To have a good coffee ☕️ with an exquisite ? ? ? ? dessert!
Atmosphere: 5
Service: 5
The strawberry acai was good the food is good its asome
Atmosphere: 5
Food: 5
Service: 5
shout out to armando, he's a sweetheart fr and deserves a raise. delivered awesome service and was quick with it
This place is okay. Only a couple of team members are friendly and engage in conversations.
Atmosphere: 2
Service: 3
Recommended dishes: Frappuccino
If I could give ZERO stars, I would! The customer service I experienced was the worst I have ever seen. In fact, it was pretty much non-existent. I placed a mobile order on Sunday 10/29/23 at 1:44pm (ready at 1:55). I walked in at 1:56pm & and the young lady working on those orders ignored me for a little over 5 minutes. I watched her give out two orders, no smile or even eye contact to those customers. She could not even provide decent customer service to me when she finally did acknowledge me standing at the mobile order counter. Not once did she look at me, even when she said, "mobile order?" I was about to call her out and ask her how much longer she planned to ignore me!!! To top this off, my latte was WARM & my "warmed" pumpkin loaf was COLD!!! Whoever manages this location (Griffin/McKinley) needs to pay and re-train their employees on decent customer service. ????
Atmosphere: 1
Food: 1
Service: 1
Okay… so.. sometimes this Starbucks can be extremely slow. BUT that is NOT what this reviews about.. it’s about the ICE AGAIN… I left a review on yelp awhile back about this same issue… well a couple weeks later it happened again, today!!! It tastes like soap/chlorine bleach… like my ice melted a bit and I dumped out half my coffee. This taste has been in my mouth all day… something is wrong with the ice. ???
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
With my order It depends on who makes your drink and pretty sure people will agree wit me, service was great. Atmosphere seems busy so understandable towards the hardworking
Atmosphere: 3
Food: 3
Service: 5
The drinks are usually pretty decent on consistency. Friendly staff, I love the sonic like ice cubes here especially. BUUUUT ... the other day my ice tasted like chlorine/bleach.. even hours after my coffee I could still taste the chlorine in the back of my throat. I'm assuming the ice machine gets cleaned regularly. If any cleansers are put into the machine I suggest alerting employees to rinse thoroughly! I really am still haunted by that Ice flavor!!!
Great S.B. Fresh Expresso nice person at the window.
Atmosphere: 5
Service: 5
Eliza was the best! She helped us with our Starbucks purchase of cups. She had excellent costumer service and everyone there was also very nice!
Atmosphere: 5
Food: 5
Service: 5
Love this starbucks. Drinks, atmosphere and customer service is grand. Had a wonderful experience with Eliza, she made our morning with her amazing customer
Atmosphere: 5
Food: 5
Service: 5