Automatical tip charging? No, thank you. Rob someone else.
Atmosphere: 1
Food: 4
Service: 1
Rey Cox
Super cute place, the food was incredible. I had the shoyu and it is safe to say it was the best ramen I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Jessica Liang
Nice place to grab a quick bite of ramen. I liked how the tip is already included in the bill so I don't have to think too much about it.
Atmosphere: 4
Food: 4
Service: 5
D J Choi
Always love coming back here when I am in Silicone Valley. Alexi worked hard to make sure everything was right, and ramen was satisfyingly delicious as always.
Atmosphere: 5
Food: 5
Service: 5
Kenda B
This place is great! I feel like enjoyed it even more than the Santa Clara location?! I pretty much stick to the to the tonkatsu ramen (I prefer thin noodles), the broth is creamy and deeply flavorful, the charshu is delicious, I kind feel like I could take or leave the spinach but it’s nice and fresh. The crispy chicken (Karaage) is bomb.The ONLY reason I gave 4 stars instead of 5 is because I’ve had mixed experiences picking up…insert minor rant: They follow some of the requests in the order, but often miss things I’ve paid extra for, last time it was corn and garlic, this time it was charshu and garlic. I caught the garlic and asked for one and the guy helping me first looked in my bag, then checked my receipt while saying “did you order garlic”, and didn’t apologize when he saw I had. I felt like he thought I was trying scam them, when they’re the ones that made the mistake. I asked if I could have 2, given that it’s free in the restaurant and I had missed out last time (though I didn’t mention that, didn’t seem necessary), but he refused. The missing charshu was just a bummer too. Neither are a huge deal, but just takes away from the experience a little, will stick to dining in going forward.
Keshav Saharia
Easily my favorite ramen in the south Bay Area. The tonkotsu ramen is top notch, and the pork buns are easily the best anywhere. Service was outstanding both times we came here.Vegetarian options: The vegan ramen is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Buns 2pc, Tonkotsu Ramen Without Seaweed
Jessie Gomez
Hit the spot
Amanda Foo
The Ramen is delicious. Location is in the middle of a mall and no real line at lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
Nilson Palm
Really bad service when I try to call they never answer and then they answered. They put me in a hole for more than 20 minutes bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Kumar
Sorry for the negative review but I must mention:1. Wings, Shoyu, bowl, ramen did not have taste, no salt. Bowl was half white rice, not enough meat. Premium prices for nothing2. No chairs to sit, all tables we were given choice had small stools nothing to lean or rest your arms3. No physical menus, qr code did not load webpage4. Mandatory 16% fee, the audacity after all thatNever again. I promise.
Used to love the pork tonkotsu ramen, but the last 4 times quality had decreased. Staff members won’t take the time to communicate accurately with the kitchen about food, so there are mistakes in orders. I tried to avoid to speak up about my food being undercooked, they then burnt the meat. When asking for another piece, they forgot about and us which was uncomfortable. Hard to see that they won’t care about customers and the food’s quality is not as good anymore
Atmosphere: 3
Food: 3
Service: 2
Megan Bathen-Gonzalez
I used to love this place so much. I would go to the Irvine location when I lived in Southern California and was excited when this location opened. The quality is not as good. The broth is delicious but the pork is frequently undercooked and when I asked for it to be properly cooked (aka not undercooked) they took that as burning it. The staff is always running around seeming rushed and understaffed but always polite and kind. The pork buns are fantastic.
Atmosphere: 3
Food: 3
Service: 3
Hock Stephen
1 of the better ramen joint in the area while the 16% is NOT a tips, the server didn't ask for any too. Overall , a nice place for true
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
shreyas poddar
Great Shoyu Ramen, Sofi was a very polite and attentive server!
Automatical tip charging? No, thank you. Rob someone else.
Atmosphere: 1
Food: 4
Service: 1
Super cute place, the food was incredible. I had the shoyu and it is safe to say it was the best ramen I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Nice place to grab a quick bite of ramen. I liked how the tip is already included in the bill so I don't have to think too much about it.
Atmosphere: 4
Food: 4
Service: 5
Always love coming back here when I am in Silicone Valley. Alexi worked hard to make sure everything was right, and ramen was satisfyingly delicious as always.
Atmosphere: 5
Food: 5
Service: 5
This place is great! I feel like enjoyed it even more than the Santa Clara location?! I pretty much stick to the to the tonkatsu ramen (I prefer thin noodles), the broth is creamy and deeply flavorful, the charshu is delicious, I kind feel like I could take or leave the spinach but it’s nice and fresh. The crispy chicken (Karaage) is bomb.The ONLY reason I gave 4 stars instead of 5 is because I’ve had mixed experiences picking up…insert minor rant: They follow some of the requests in the order, but often miss things I’ve paid extra for, last time it was corn and garlic, this time it was charshu and garlic. I caught the garlic and asked for one and the guy helping me first looked in my bag, then checked my receipt while saying “did you order garlic”, and didn’t apologize when he saw I had. I felt like he thought I was trying scam them, when they’re the ones that made the mistake. I asked if I could have 2, given that it’s free in the restaurant and I had missed out last time (though I didn’t mention that, didn’t seem necessary), but he refused. The missing charshu was just a bummer too. Neither are a huge deal, but just takes away from the experience a little, will stick to dining in going forward.
Easily my favorite ramen in the south Bay Area. The tonkotsu ramen is top notch, and the pork buns are easily the best anywhere. Service was outstanding both times we came here.Vegetarian options: The vegan ramen is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Buns 2pc, Tonkotsu Ramen Without Seaweed
Hit the spot
The Ramen is delicious. Location is in the middle of a mall and no real line at lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
Really bad service when I try to call they never answer and then they answered. They put me in a hole for more than 20 minutes bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Sorry for the negative review but I must mention:1. Wings, Shoyu, bowl, ramen did not have taste, no salt. Bowl was half white rice, not enough meat. Premium prices for nothing2. No chairs to sit, all tables we were given choice had small stools nothing to lean or rest your arms3. No physical menus, qr code did not load webpage4. Mandatory 16% fee, the audacity after all thatNever again. I promise.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No service, but they charge you 16%. DON’T GO!
Atmosphere: 1
Food: 1
Service: 1
Used to love the pork tonkotsu ramen, but the last 4 times quality had decreased. Staff members won’t take the time to communicate accurately with the kitchen about food, so there are mistakes in orders. I tried to avoid to speak up about my food being undercooked, they then burnt the meat. When asking for another piece, they forgot about and us which was uncomfortable. Hard to see that they won’t care about customers and the food’s quality is not as good anymore
Atmosphere: 3
Food: 3
Service: 2
I used to love this place so much. I would go to the Irvine location when I lived in Southern California and was excited when this location opened. The quality is not as good. The broth is delicious but the pork is frequently undercooked and when I asked for it to be properly cooked (aka not undercooked) they took that as burning it. The staff is always running around seeming rushed and understaffed but always polite and kind. The pork buns are fantastic.
Atmosphere: 3
Food: 3
Service: 3
1 of the better ramen joint in the area while the 16% is NOT a tips, the server didn't ask for any too. Overall , a nice place for true
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
Great Shoyu Ramen, Sofi was a very polite and attentive server!
Atmosphere: 5
Food: 5
Service: 5