1411 W Covell Blvd, Davis
Wow. In a time where we are all trying to accepting and accommodating. The girls today were not only discriminatory, but they were flat out rude about it. I enjoyed the teas here before, but sadly I can not return to a place that allows their employees to act in such manners.
While I still have issues with the space itself, I have really grown to like their drinks, and they tend to have really friendly staff. Went by today to a closed sign. and I'm hoping it's temporary.
I was there at 5:55pm. There were 3 people in front of me and by the time it was my turn, it was 6:02pm. The cashier refused to honor the happy hour special of free upside and manually removed the discount from the register. It was only 50cents but it's annoying for them to be so petty, when we are just trying to patronize small biz during this difficult time.
Very nice experience and enjoyed my drinks!
My favorite place in Davis the girls that work there are always so friendly and kind and I've become a regular and sure going to miss them when I move to Florida.I will miss having my usual Qq Passion fruit Green tea with Boba and Lychee??
Its decent. More expensive then the ones on A st because their medium size cups r smaller. The large size is about the same size as the others if not a bit smaller.
My Fiancé's favorite boba place. I stop by here with some frequency. I don't always get something for myself, but when I do, it's the brown sugar tea with pearl. Basic, I know. But oh so good! She likes the 3J herbal jelly fancy ones.
Both my sister's family and mine have been loyal customers with this place even during this hard time! However, lately I got super disappointed at how the staff and their negligence attitude from asking their customers if they need a bag or not since I usually get 3 plus drinks at the very least, then them being petty about charging customers for straws and bags. I don't remember this was ever being charged for. I always tips them very well regardless of their poor customer service. But it's disappointing because now I don't even want to come back again. I hope management takes notice and talk to their staff before they're loosing more customers. I don't even have a rating for them at this time and that's sad! But I guess I have to give a rating. Gong Cha, you disappointed me big time!
Awesome!! Every drink has been LIT! Delicious! My whole family loves! Fabulous job on safety precautions to still deliver us tasty drinks! Great customer service too! #takemymoney
I'd strongly say that Gong cha displays very good customer service as well as amazing and unique flavors in their drinks. I can tell they are hardworking establishment. I'm glad I found gong cha, will be coming back soon!
Good tea, horrible customer service. Keep going back for the tea becuase it's good but everytime I come to pick it up they have a sour attitude and zero customer service skills. If the tea wasn't so good I wouldn't keep coming back.My favorite tea is the mango green milk tea.
Great tea, horrible customer service. Love the tea, but almost everytime I come here they have a sour attitude and zero customer service skills. This is with different people working there too. If the tea wasn't so good I would not keep going back. Examples of bad customer service:Pointing at my order at counter saying "there it is" with an attitude.Messing up phone ordersTelling my sister standing behind the tape to "back up!"in a harsh voice. Never greeted with a smile just "what do you want"Been given bags for my tea thrown at me instead of bagging them.As a former Doordasher have also witnessed poor customer service skills.Other than that the tea is great. I love the mango green milk tea. I feel that their tea has more flavor and less water than other places in town.
1411 W Covell Blvd, Davis, CA 95616