Baby Bros Pizza & Wings

9641 Lakewood Blvd #3308, Downey
(562) 923-8800

Recent Reviews

Erik Borjas

So we ordered Online two large pizzas and when we got our order all we got was a large box of potatos. Clearly some type of mix up. We tell driver that this is the wrong order. He says not his problem. So we drive to business location hoping our pizza will be there or thinking as a business that they would care to make it right after having spent over $80.00 something on pizza. No I was wrong, they said it was their problem, the driver took the order. All they can say is maybe the driver took the pizza. The best they did was give a small pizza not the two large pizza i had paid for. That didn't fix the problem. I paid for two large n would only be given a small pizza as compensation. In what world does that make sense??? I enjoy the pizza but the customer service really truly needs some work.

Atmosphere: 2

Food: 4

Service: 1

Oscar De La Torre

First time going got a Half Pepperoni Pizza and Half Jalapeno can’t complain it was delicious… the potato wedges were delicious.

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Armando Partida

I had not been here for a while because they replaced their mojo potatoes for potato wedges which I can get anywhere, but we still went because we were hungry and pizza used to be good. What a bad experience: when people that got there after started getting their orders first, I ask and they said sorry, we dropped the pizza and had to make another one. Waited another 15 minutes, asked again, they said it was almost ready. Then it turns out they lost the order, needless to say after 45 minutes I asked for my money back and me and my family left, hungry to say the least.

Service: 1

Henry Ramirez

Was delicious definitely taking the family here again the pizza ? was perfection worth every dime ??

Atmosphere: 5

Food: 5

Service: 5

filet o fish

Decent

Atmosphere: 5

Food: 4

Service: 4

raquel fontaine

I'm a picky eater, especially when it comes to pizza.... this is my go to for pizza as of 2024.

Atmosphere: 5

Food: 5

Service: 5

노바1948

Usually I have good experience with pizza here but getting this type of service with Boneless Chicken Wings were outrageous. It was small and definitely not as advertised compared to their website pictures. Do not buy Boneless Chicken Wings from here.

Food: 2

JOHN VILLESCAS

First time here seen on IG amd had to try with My Family. Definitely we will be back. ????

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wings

Belvet Page

Customer service Good.2nd time buying this pizza was not impressed.I asked for Extra sauce and it barely came with any. Paid almost 20 dolars!! For 1 medium pizza no side orders.It Doesnt add up,The Math is Not Mathing!! decent amount of cheese However pizza was lacking Flavor!! In Conclusion will not return.I do not mind spending a little extra if the quality is there... There are Too Many Pizza Places To Settle For Basic.

Atmosphere: 4

Food: 2

Service: 5

jamon butler

Best pizza I’ve had in a long time. I had Pepperoni, Sausage and mushroom with extra cheese. I was pleasantly surprised that the bread wasn’t soggy. All tops were fresh. I also had wings and they were good but not as good as the pizza.

Food: 5

Recommended dishes: Pepperoni and Mushroom Pizza, Mild Wings, Wings

Venecia Linares

We had a really bad experience, we did an online order thru their website as they were not answering the phone with special instruction’s, as we have kids that don’t like certain items. The wait time states 25 min when we got there it took them 40min to hand me my pizza (it’s fine I still waited) when I finally got the pizza it was not what I had ordered my husband advised them they order was incorrect and they stated well, this is what came out in the receipt. My husband asked them if there was any way they could fix it or just return him the money they gave him a hard time telling him they were not going to give him any free items which my husband was not asking all he was asking was if they were able to fix the pizza because our kids were not going to eat or if they could refund him the money. At the end, they left my husband standing there with the box of pizza. He took the pizza as they weren’t going to refund him the money, but their customer service needs to improve.

Service: 1

Recommended dishes: Baby Bros

Luis Pulido

Never answer the phone

Jose Banuelos

Terrible experience!!!!I ordered a speciality pizza through their online website, and made a special instruction request to make it half pepperoni.My request was never granted! Not only did I receive the wrong order, but the pizza wasn't even cut.When I reached out for assistance, to make my order to what I requested. They refused to fix there mistake and claimed the special feature doesn’t present itself to there receipt. And I’m very understandable, no one is perfect especially if there’s a glitch in the system. But the effort to fix the customer order should be a priority. And they refuse to fix it. He claimed I wanted a free pizza to his staff and I when over heard him, I stated to him “No one is asking for a free pizza, I just want what I ordered”. I requested my money back as I was not getting what I paid for and to speak to a manager, and they said there was no one on site.End of story, they did not want to fix the problem or be accountable to return my money to what I ordered knowing there is a glitch in there system.

Service: 1

Amanda Herman

I did a walk in about 30/40 before they closed for a BBQ chicken pizza. Got home and the pizza wasn’t much better than papa joes, or a 7/11 pizza. Chicken was really not good. By the time I got home and tried to eat this, call back they were closed. Called today to get a refund and cause I didn’t call the same day( which wouldn’t have been possible since they were closed) the person on the phone said there was nothing that could be done, without checking with a manager like I asked them too. 0/10 won’t recommend/ go somewhere else.

Food: 1

Lee Lopez

was pretty chill, good food. lemon pepper wings were fire. also they tolerated my baby nephew screaming which was cool.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

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