Exceptional customer service from the management team. Any maintenance issues are addressed within a day. Office people are super nice and friendly and always going out of their way to take care of things. Hard to find good customer service like that these days.5/5 starsThanks!
Tanisha Alberty
I absolutely love my place! It’s quiet in my building. And I have 0 complaints about these apartments. I’ve been here for years and I’ll continue to stay. Office staff is always helpful and I love the easy access to the food!
TJ G
Great community close to Bart, and has great restaurants literally outside your front door. I like the fob access and elevators. Tom is very friendly and took us on a tour of the property! Great floor plans
Jaz Domo
Super easy move in! Awesome service!
Cat Fernandez
Tom is amazing! love our talks in the hallways :)
MonikahJayne Quitugua
Interested in Bay Area living near centralized commuting. Tom was very informative/knowledgable/resourceful of the surroundings. Thanks a bunch!!!
Manasvi Khullar
The maintenance team here is fantastic, but that is the only good thing about living here. I lived here for one year and it was the worst rental experience of my life. First, the management team changes every couple of months and there is no consistent person working at the front desk, which means no one knows what is happening in the community. Not only that, but the people who work here are very rude to residents and truly do not care about improving the resident experience. I felt so unsafe living here, with my car getting broken into and finding homeless people sleeping in the stairwells. The emergency patrol that you pay for does not answer nor will they return your calls. The elevator is frequently broken. I have received the most unkind emails from the staff here, especially Gabby. They do not take noise complaints seriously nor do they care about resident safety. The team that manages this property is so incompetent they often don't respond to emails. When moving out, they also charge you for a professional cleaning fee even though it is not in the lease and even if the apartment is clean. Please save your time and money and do not live here, the team that manages this property is truly horrible.
Nicole Gardner
Call TOM!!! He’s a man person bar with him he isn’t shy enough real Custer Service ( authentic ) Oopsy ;-)
Omarbelen Hernandez
Cockrashes coming from the bathtub wall. It has been the 3rd time I have requested for this issue because pest control probably can't get behind the wall. Very frustrating because I'm afraid that they can spread throughout the apartment. I always maintain my apartment super clean and it's wierd that they are coming from the bathroom and not the kitchen that is were food is storage..
Frankly speaking, the rate is way too high. Plus the management people at work are not that well informed. I lived for one whole year and my experience was not that good. The area is not that safe too. I came across homeless people outside the building most of the time. Sometimes the entrance door to the building would not be working.
Nicole Lewis
I applied a month ago. I was told I was approved to move by 6/20/23. I have yet to see a lease for me to sign. Today is 6/16/23. My question is? Will I be homeless? I have movers set up, and I do not even know if this is going to happen. I have never experienced anything like this before renting an apartment. Communication is not the best. Please be aware, and have a backup for your living situation. I do not have a backup, as I thought everything would work out.
karjin 25
Frankly speaking, the rate is way too high. Plus the management people at work are not that well informed. I lived for one whole year and my experience was not that good. The area is not that safe too. I came across homeless people outside the building most of the time. Sometimes the entrance door to the building would not be working.
Erick Me. A
thomas and jade thanks guys for the excellent service ?
They are very good.
Exceptional customer service from the management team. Any maintenance issues are addressed within a day. Office people are super nice and friendly and always going out of their way to take care of things. Hard to find good customer service like that these days.5/5 starsThanks!
I absolutely love my place! It’s quiet in my building. And I have 0 complaints about these apartments. I’ve been here for years and I’ll continue to stay. Office staff is always helpful and I love the easy access to the food!
Great community close to Bart, and has great restaurants literally outside your front door. I like the fob access and elevators. Tom is very friendly and took us on a tour of the property! Great floor plans
Super easy move in! Awesome service!
Tom is amazing! love our talks in the hallways :)
Interested in Bay Area living near centralized commuting. Tom was very informative/knowledgable/resourceful of the surroundings. Thanks a bunch!!!
The maintenance team here is fantastic, but that is the only good thing about living here. I lived here for one year and it was the worst rental experience of my life. First, the management team changes every couple of months and there is no consistent person working at the front desk, which means no one knows what is happening in the community. Not only that, but the people who work here are very rude to residents and truly do not care about improving the resident experience. I felt so unsafe living here, with my car getting broken into and finding homeless people sleeping in the stairwells. The emergency patrol that you pay for does not answer nor will they return your calls. The elevator is frequently broken. I have received the most unkind emails from the staff here, especially Gabby. They do not take noise complaints seriously nor do they care about resident safety. The team that manages this property is so incompetent they often don't respond to emails. When moving out, they also charge you for a professional cleaning fee even though it is not in the lease and even if the apartment is clean. Please save your time and money and do not live here, the team that manages this property is truly horrible.
Call TOM!!! He’s a man person bar with him he isn’t shy enough real Custer Service ( authentic ) Oopsy ;-)
Cockrashes coming from the bathtub wall. It has been the 3rd time I have requested for this issue because pest control probably can't get behind the wall. Very frustrating because I'm afraid that they can spread throughout the apartment. I always maintain my apartment super clean and it's wierd that they are coming from the bathroom and not the kitchen that is were food is storage..
Restaurantji Recommends
Frankly speaking, the rate is way too high. Plus the management people at work are not that well informed. I lived for one whole year and my experience was not that good. The area is not that safe too. I came across homeless people outside the building most of the time. Sometimes the entrance door to the building would not be working.
I applied a month ago. I was told I was approved to move by 6/20/23. I have yet to see a lease for me to sign. Today is 6/16/23. My question is? Will I be homeless? I have movers set up, and I do not even know if this is going to happen. I have never experienced anything like this before renting an apartment. Communication is not the best. Please be aware, and have a backup for your living situation. I do not have a backup, as I thought everything would work out.
Frankly speaking, the rate is way too high. Plus the management people at work are not that well informed. I lived for one whole year and my experience was not that good. The area is not that safe too. I came across homeless people outside the building most of the time. Sometimes the entrance door to the building would not be working.
thomas and jade thanks guys for the excellent service ?
Fast responseEfficient repairFriendly personnel