718 Americana Way, Glendale
Amazing customer service!!! The manager was so helpful, kind, and courteous!!
My favorite coffee shop. Want it every day. The latte is the best one. Price good. Better than Starbucks
Nespresso Boutique Glendale is a must each time we visit Los Angeles. My family has tried many items on the menu and have never been disappointed. I stick with the Reuben as I've never had one that compares to Clary's!!
Thank you Greg for all your help and patience explaining. I loved that Greg took his time, we had a lot of questions on flavors. Bought some cute espresso saucers as well different flavored pods. Clean store. Very nice experience. Merry Christmas!!!
Great selection! Smaller store so covid makes wait times a bit long. Waited 30 min to get in the store. If there's a line just walk around until the line gets shorter.
For a minute I gave up on coffee at home and ever since I could remember I've been eyeballing Nespresso, so I finally sprung for a machine! What better time than Black Friday ? A great deal and lovely workers! Thank you to Anthony and Jorge for all the positive energy during such hectic difficult times. Went back in multiple times just because of my experience with them, they made all the difference and I do not regret my purchase!
Where to begin, I have been wanting a machine for awhile.. seeing that Black Friday was upon us I made the jump. Was there a line, yes but for a good reason. First and foremost Anthony took the entire customer experience and exceeded my expectations. It was personable, he listened to my needs and wants then gave me exactly what I needed. They create your own account so your favorites are saved, and you can run in and grab what you need again. I was so excited, that I went home and set up my machine and read all about the coffee and which I wanted to try. Let me tell you, this is the BEST coffee I have ever had. I called my mom, and friends to rave about it. The next day I brought in my coworker and of course she had to have a machine too! Jorge, the manager was so sweet and just as exceptional. Two great experiences just a day apart.. Thank you guys for all your help!
Every single time I come here, which is typically at night and weekends, the line is out the door and there is only 2 workers and they have no sense of urgency about customers waiting. I have told their manager there needs to be a separate line for those shopping for machines (which takes a long time) and those that simply want to pick up and buy pods. Insanity at this store!!! I am close to scratching my n'espéra so machine and switching to Lavazza!!!
We love there customer service so much and their coffee that my wife no longer Starbucks. We go every 2 months and will say that the managers and staff are completely amazing . Thank you guys for always going above a beyond .
Went today between 3 and 5 probably and the lady who help me was really nice and friendly. Had a great experience!
Recently went in to this store to replenish my Nespresso supply and I was very impressed by the cleanliness and professionalism of the staff. The store was absolutely spotless and all COVID precautions where upheld while still making me feel welcomed and appreciated. The staff was courteous and really knew their products! If you haven't tasted Nespresso coffees and espressos, you are really missing out, they're fabulous! And if you need people that can help you make the best selections based on your individual tastes, this is the place to go! I highly recommend the product, and this store in particular! Oh, and they even have pumpkin spice...yum!
I was only in the restaurant for about 10 minutes to pick up my order, and in that short time span there were several people walking inside without a mask on to validate their parking and not a single staff member said anything to them.
I am a regular customer of Nespresso Boutique! They always provide a good customer service and today I had the best one! Adrian helped me. He was so friendly and helpful! I really loved his customer service! He was so clear, patient with my questions and he was so professional! Thanks Adrian and thanks Nespresso for your great associates
During the health crisis they have a table at the front door; the store is not open otherwise. I don't know, however, if that is the case during all open hours. I went to drop off my Vertuo recycling and get some new recycling bags. But they were so helpful I ended up buying some more capsules. I was there at noon on a weekday; they can only help one person at a time so I could imagine a line building up at peak hours. But nevertheless there was only one couple behind me when I was there and the staff were extremely helpful and quick. The Americana has I think one free hour of parking in the garage.
718 Americana Way, Glendale, CA 91210