Food ranges from bad to gross. Service is lackluster but doesn’t matter because the food is a crime. I reckon it’s only open because it has outdoor seating. On the other hand I love Delucas as a lunch spot.
Zarif Iskandarov
Fat waiter Rood service when my guests ordered she said they not and i ordered coffee she said we don’t have it i ordered ice coffee she said nooo. after i ordered water she said ok and she left after 20 min i called her then she said i didn’t
Tina Baghdasaryan
Used to be an amazing place. Their menu changed, and so did the service. Love the view and location, hate the food. Perfect spot for drinks tho.
Eddie Gutierrez
This place is great the gin and tonics are great, and Beto is the best
Voyage00215386361
Truly horrid experience and service. Not only was there a HAIR in my food, when I told that the waiter he simply shrugged it off and continued to dump cheese on top of my food. I refused to eat it and he begrudgingly took it back to the kitchen.. No more than 2 minutes he returns with the same dish, expecting me to eat it.. He notified no one and I had to flag another server who only then got a manager. I only received an apology from management after having already spoken to 2 servers. Management tried to correct and offered to put in a new order but when it's two people eating and the other is nearly done eating, and the general disregard for the uncleanliness of the dishes they send out, my appetite was gone and I really couldn't stomach eating anything from their kitchen. Really disappointed in the lack of concern the staff has and the way in which this was all handled. The dish was comped (as it should have been, so really not doing anyone any favors there because I literally didn't eat...) but I will not be returning nor recommending to anyone I care about. To everyone who will be going all I can say is inspect your food! lol
marianarQ4781DW
It was our first time in LA looking for a place to have dinner and have some drinks near our Airbnb … the food and service were great but almost at the end we saw a rat in the patio area under our table. We reacted scared and surprise, as expected. The staff started laughing at us. The manager came to our table and the only thing he had to say was that it wasn’t their fault! I personally felt unappreciated, a joke , like they didn’t care what we though since they were already closing and no one was there. Wouldn’t recommend them ! Really bad experience!
Christina A.
I came to ombra with a girlfriend and it's the perfect place the environment drinks ambiance!! Our server Robert was such an Angel very patient and had the best recommendations! Will definitely be back!!
Beringia L.
The pros: The ambiance is lovely at the Americana and our server Robert was super friendly! I recommend sitting outside. The cons: The "fig margarita" had zero taste of fig. Zero. I was curious if I had been made the wrong drink. I would avoid this unless you are looking for a plain margarita or perhaps ask the bartender if all his ingredients like fig syrup and rosemary are available before making that drink. The Japanese cocktail my husband got tasted great, however! He gave me his drink as I was pretty unhappy with the fig margarita. The carbonara I would avoid, if indeed you enjoy authentic carbonara. For $22, it was a plate of normal pasta with fatty guanciale. I'm not sure why I was expecting something better as you really need to search for a nice carbonara in the city. Take whatever pasta the server recommends instead. The calamari was aight. My husband liked it. Maybe I'm spoiled or something. We didn't get fried carrots like the previous reviewer. The coating was pretty flimsy and lacked flavor IMO. They didn't give enough marinara for the quantity of calamari. But it's a big plate, so you get your money's worth on this one, sort of. A number of ppl outside had dogs so, dog friendly place. I think if you order the right things you could have a great time here, because the ambiance can't be beat!
Gina G.
Yikes. Plus side... we sat in nice chairs... facing the stage... lovely music on a beautiful day with my lover! Cons: if a been happier on the free ASTRO turf,a foot away from me... with a picnic or a coffee... and saved 80 bucks! The tagliere literally was 4 small cubes of cheese,4 spicy peppers, 2 slices of salame, 2 of prosciutto (bland wax) and mortadella and 2 slices of yummy oiled bread. We shared an expensive plate of Carbonara that lacked pepper, and taste... overcooked bacon.... This bar has all the ambiance and menu of an Italian meal... but the flavors are all off! Next time we'll bring a packed lunch!
Mitch Hess-Winburn
Went there at 8:30pm, their website and Google says they close at 10pm. The host was snotty and said no our website is wrong we close at 9 and we can't help you. Wow. Will not return.
The most kind & professional staff! As if the drinks & food wasn't enough to keep me coming, the staff, alone, is tremendous! Question no But luckily, everything is perfect! Thank you to all the gentleman working 8/16/22 3pm. Y'all are the best! And so were the drinks.
Zwindi B.
Great risotto balls and appetizer Great Pinot Grigio Good service thank you chelly our server
Scott Pactor
It's really a love hate situation with this al fresco wine bar in the middle of Brand Americana mall. Love to come here at like 4 in the afternoon, where you can expect a very limited menu and what can only be described as comically horrific service. I'm saying this as someone who has been there over twenty times. Seriously, every single time it's nuts. Most recently we ordered a cocktail and bottle of beer in an essentially empty bar and my partner ended up walking over to the bartender and physically trying to pick up her drink because it was just sitting there melting while the bartender did, I don't know what, because there were no other orders and the other part of the order was a bottle of beer that he didn't pour into a cup. And something like this happens every time.That said the people watching is positively exquisite so you just put up with it and don't let it get to you.
Roxana Q.
Did not eat an entree but appetizers and drinks were great! The fried calamari was really good. It came with fries carrot and zucchini sticks and those were good as well. I don't even really like carrots but fry those suckers up and they are great! The marinara was also really good. The star of the show was the black fig margarita.. so good I got 2! Also ordered a regular margarita but it was not as good as the fig. Get the fig. We sat on the outside patio and there was a short wait. They seem to always quote 30 min wait but we were seated in around 10 minutes.
Mariam R.
Food tastes oily, bland and cold, we got the sprouts and calamari. The service is sooo slow and we were there on a Monday evening. Definitely not going back.
Food ranges from bad to gross. Service is lackluster but doesn’t matter because the food is a crime. I reckon it’s only open because it has outdoor seating. On the other hand I love Delucas as a lunch spot.
Fat waiter Rood service when my guests ordered she said they not and i ordered coffee she said we don’t have it i ordered ice coffee she said nooo. after i ordered water she said ok and she left after 20 min i called her then she said i didn’t
Used to be an amazing place. Their menu changed, and so did the service. Love the view and location, hate the food. Perfect spot for drinks tho.
This place is great the gin and tonics are great, and Beto is the best
Truly horrid experience and service. Not only was there a HAIR in my food, when I told that the waiter he simply shrugged it off and continued to dump cheese on top of my food. I refused to eat it and he begrudgingly took it back to the kitchen.. No more than 2 minutes he returns with the same dish, expecting me to eat it.. He notified no one and I had to flag another server who only then got a manager. I only received an apology from management after having already spoken to 2 servers. Management tried to correct and offered to put in a new order but when it's two people eating and the other is nearly done eating, and the general disregard for the uncleanliness of the dishes they send out, my appetite was gone and I really couldn't stomach eating anything from their kitchen. Really disappointed in the lack of concern the staff has and the way in which this was all handled. The dish was comped (as it should have been, so really not doing anyone any favors there because I literally didn't eat...) but I will not be returning nor recommending to anyone I care about. To everyone who will be going all I can say is inspect your food! lol
It was our first time in LA looking for a place to have dinner and have some drinks near our Airbnb … the food and service were great but almost at the end we saw a rat in the patio area under our table. We reacted scared and surprise, as expected. The staff started laughing at us. The manager came to our table and the only thing he had to say was that it wasn’t their fault! I personally felt unappreciated, a joke , like they didn’t care what we though since they were already closing and no one was there. Wouldn’t recommend them ! Really bad experience!
I came to ombra with a girlfriend and it's the perfect place the environment drinks ambiance!! Our server Robert was such an Angel very patient and had the best recommendations! Will definitely be back!!
The pros: The ambiance is lovely at the Americana and our server Robert was super friendly! I recommend sitting outside. The cons: The "fig margarita" had zero taste of fig. Zero. I was curious if I had been made the wrong drink. I would avoid this unless you are looking for a plain margarita or perhaps ask the bartender if all his ingredients like fig syrup and rosemary are available before making that drink. The Japanese cocktail my husband got tasted great, however! He gave me his drink as I was pretty unhappy with the fig margarita. The carbonara I would avoid, if indeed you enjoy authentic carbonara. For $22, it was a plate of normal pasta with fatty guanciale. I'm not sure why I was expecting something better as you really need to search for a nice carbonara in the city. Take whatever pasta the server recommends instead. The calamari was aight. My husband liked it. Maybe I'm spoiled or something. We didn't get fried carrots like the previous reviewer. The coating was pretty flimsy and lacked flavor IMO. They didn't give enough marinara for the quantity of calamari. But it's a big plate, so you get your money's worth on this one, sort of. A number of ppl outside had dogs so, dog friendly place. I think if you order the right things you could have a great time here, because the ambiance can't be beat!
Yikes. Plus side... we sat in nice chairs... facing the stage... lovely music on a beautiful day with my lover! Cons: if a been happier on the free ASTRO turf,a foot away from me... with a picnic or a coffee... and saved 80 bucks! The tagliere literally was 4 small cubes of cheese,4 spicy peppers, 2 slices of salame, 2 of prosciutto (bland wax) and mortadella and 2 slices of yummy oiled bread. We shared an expensive plate of Carbonara that lacked pepper, and taste... overcooked bacon.... This bar has all the ambiance and menu of an Italian meal... but the flavors are all off! Next time we'll bring a packed lunch!
Went there at 8:30pm, their website and Google says they close at 10pm. The host was snotty and said no our website is wrong we close at 9 and we can't help you. Wow. Will not return.
Restaurantji Recommends
The most kind & professional staff! As if the drinks & food wasn't enough to keep me coming, the staff, alone, is tremendous! Question no But luckily, everything is perfect! Thank you to all the gentleman working 8/16/22 3pm. Y'all are the best! And so were the drinks.
Great risotto balls and appetizer Great Pinot Grigio Good service thank you chelly our server
It's really a love hate situation with this al fresco wine bar in the middle of Brand Americana mall. Love to come here at like 4 in the afternoon, where you can expect a very limited menu and what can only be described as comically horrific service. I'm saying this as someone who has been there over twenty times. Seriously, every single time it's nuts. Most recently we ordered a cocktail and bottle of beer in an essentially empty bar and my partner ended up walking over to the bartender and physically trying to pick up her drink because it was just sitting there melting while the bartender did, I don't know what, because there were no other orders and the other part of the order was a bottle of beer that he didn't pour into a cup. And something like this happens every time.That said the people watching is positively exquisite so you just put up with it and don't let it get to you.
Did not eat an entree but appetizers and drinks were great! The fried calamari was really good. It came with fries carrot and zucchini sticks and those were good as well. I don't even really like carrots but fry those suckers up and they are great! The marinara was also really good. The star of the show was the black fig margarita.. so good I got 2! Also ordered a regular margarita but it was not as good as the fig. Get the fig. We sat on the outside patio and there was a short wait. They seem to always quote 30 min wait but we were seated in around 10 minutes.
Food tastes oily, bland and cold, we got the sprouts and calamari. The service is sooo slow and we were there on a Monday evening. Definitely not going back.