Baskin-Robbins

247 W Jackson St, Hayward
(510) 887-5617

Recent Reviews

Nathan Valenzuela

The man working was super polite and worked with me even when I had a big order. He was very respectful and provided great service which prompted me to leave a good reviewParking: Lots of parking spots

Atmosphere: 5

Food: 5

Service: 5

Cynthia C.

Sometimes we forget a classic. The kids and i love coming here to see the options and have a good old ice cream date. Its never too busy, so we always get to have a seat and the people who work there are always super friendly. never too loud and there is never a bad time to have ice cream

Nicaragua de Maria

The attention I received in this store is bad, an arrogance from one of the young people as if I had asked him, perhaps because I don't speak English, I felt discriminated against, I was there at 6:00, I won't come back

Greg F.

Really mixed service for delivery. Tops wrong, or missing fairly often. I guess I should t expect much...

Ruk G.

Time to reward myself and why not use the offer I received through app. It had been long decade I hadn't had this drink. With 50% off, I got a Large size. It was rich and milky. Even if you freeze it overnight and add the hot black coffee, it will still taste good. I was hyper all day - too much caffeine! Until next time, I shall have you again.

Nataly Zavala

Horrible customer service young boys that were there in the late afternoon were rude and careless will never go here again and I’ve lived and gone here for 15yrs rather take the drive up to mission st. For better experience kindness is quality!

Jennifer G.

Love their MangoNada, the sourness and tartness of the drink, also the world famous chocolate, my children enjoys it the most.

Brianna R.

This is the only Baskin-Robbins that charge extra for whipped cream for milkshakes. I would never come back here and the customer service is not welcoming.

Karishma G.

If you love peanut butter, chocolate, cookie dough and ice cream, their Peanut Butter N Chocolate and Reeces Peanut Butter Cup Polar Pizza is a MUST. This is a family treat. It's 6 cookie dough pizza slices, topped with chocolate ice cream, Reeces Peanut Butter Cups, chocolate sauce and fudge. Yum!

Leslie Anne Andrus

Service was excellent ?

AmandaLeilani D.

This Baskin Robbins has a pretty open floor plan the owner and one of his workers was on staff when I came in today they were incredibly sweet people, The owner was working on some cakes and when he saw another person come in besides myself he worked diligently and quickly to finish up what he was doing so he could help us. I truly love a sense of urgency. I get good vibes from the store I will be coming back.

Alanda J.

Our shakes were AWFUL! The staff was rude and unprofessional (Using sarcasm and profanity). We will be going to Loards instead. The Manager Marilyn was just as bad. It's a shame, this store is ruining the brand!

Sarah Murphy

Time posted on the window. Not changed online. Makes me sad when all I wanted was ice cream

Glenn Carbullido

O yeah come here get that cold creamy icy stuff, yup they got the two pints for 12 or something like that. Buy a few and get a freescoop in the receipt. Small ice cream cake big money price you see. But is worth it or just go next door to Safeway? You decide.

Danna Joe

Love the ice cream there

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