El Pollo Loco
5501 Alton Pkwy, Irvine
(949) 786-0445
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Fast service
Atmosphere: 3
Food: 5
Service: 5
Good food good price
Atmosphere: 5
Food: 5
Service: 5
Forgot to give me my receipt that I had to go back for it. Other than that, it was good enough.
Edit: Tried again, and attempted to not give me a receipt again. Had to ask for it. I get back and my chicken was cold and not freshly cooked. Yes, I came there two hours before closing, but still, they shouldn't have been cleaning up already! ...Also, the guy didn't ask me for any condiments. I had to tap my horn and another person came to the window to give me the salsas. I get home and the green salsa wasn't even fresh! ...Like seriously guys, what's up?!
Atmosphere: 3
Food: 2
Service: 3
good food good service clean place
Atmosphere: 5
Food: 5
Service: 5
I feel like El pollo loco is underrated really. The chicken is honestly amazing for such a simple place. Everything else can be a hit or miss but the chicken is always spot on, if you come here, you definitely have to try the chicken, if you try anything else then you can't complain or else your just a Crazy Chicken.
The service is great, they are fast and efficient and generous.
The ambiance is casual with some good music playing, the music is played at a slightly above average sound level. Seats are cushioned and well lit with some outdoor seating is some nice weather.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Loco Salad, 3 Piece Chicken Combo, 4pc Half Chicken Meal
Very good place
Atmosphere: 5
Food: 5
Service: 5
Great food and great service always
Atmosphere: 5
Food: 5
Service: 5
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Best place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Always clean, smiling service & tasty fresh food! Who could ask for anything more?
The atmosphere is about the same as most fast food locations. They do have a good playlist of music, making the meal even more enjoyable.
A pleasure to go to this location!!!
Vegetarian options: You can easily request any dish without meat and, if you're vegan, no cheese or creamy dressing.
Parking: El Pollo is located at the front of the parking lot, with Home Depot as the anchor store in the back. Plenty of space at the front.
Kid-friendliness: No playground, but the kids seem to more interested in eating anyway.
Wheelchair accessibility: There's a ramp leading to the walkway and a wide door into the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Restaurantji Recommends
Very nice food and very welcoming
Kid-friendliness: Let me order by myself
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla
Chicken quesadilla???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla
Ordered food from them through doordash and was not given the correct amount of salsas. I requested 6 and was only given 3. If i could pay to ensure they will put all i request, i would. However, theyre of no charge but was clearly requested in their menu options when i placed my mobile order. The salsas literally make their food taste great & the fact that this was not granted is disappointing.
Food is always fire. Service here is either hit or miss. Sometimes, you'll be missing small, like the tortilla chips for the chicken soup. Other times, they forget the entire soup. If the service was more consistent, this place would be an 8.3, but because of the service, I'd give it a 7.3/10
Atmosphere: 3
Food: 5
Service: 3
Best pollo loco in the south
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Loading...