I first came here for coffee for vets. The first breakfast I had at the meeting was ok. Not seasoned and just ok. My kids were excited about me going there for the Vets meeting so we returned for dinner. There was a silent quarter auction going on but only a few people had arrived at this point. There were three servers and only three tables in the front dining room. The server seemed like she was so overworked and flustered. It took her 25 minutes to come introduce herself. A busser had given us drinks previous to her acknowledging us but instead of asking us what we had for drinks she charged me 3.99 for a water. Another 10 minutes passed and finally she took our order. Caution to families!!! This restaurant is not kid friendly. The kids meals range from kraft Mac and cheese for 10.50 to spaghetti for 13.50. The meals are small and include NOTHING but the plate. Kids drinks are 3.99. My daughter ordered fried chicken. $18.95. My son ordered spaghetti with meatballs and I ordered chicken parmigiana with stuff shells $17.95. I asked her to give me a grilled chicken instead of the fried patty. 45 minutes later my daughter received a fried chicken plate that had been sitting in the window for about 15 mins. 20 mins later my son received his spaghetti. The plate literally full of water. 15 mins I received my joke of a meal. My chicken was so burnt and hard it chipped my tooth. The servers focus was only for the event in the other room. She could not care less that my son told her he did not like his food she watched him cry that he was hungry with a huge plate of water and noodles in front of him. We packed up our food and just wanted to leave. No check. Another 15 minute wait standing at the register. I told her I was a veteran and showed her my id. She fumbled around for 5 minutes and then she runs my card before giving me the check….. 3.99 for water and argued with me that I was drinking 7up. She only gave me 3 bucks off my dinner and 3 bucks off my daughter chicken when the veterans discount is a percentage not an amount. I told her there were issues and they needed to be fixed. She handed me 4.00 out of her pocket for the drink. I paid taxes on a free water. My total for 1 adult and a 7 yo and a 9 yo was $62.67. ?. I WILL never purchase food from this hole in the wall again. You will be out of business by next year guaranteed!!! Do not believe the hype! This place does not give a crap that you are a veteran!!! They do not care if you go home and barf!!! The whole time I sat watching the kitchen staff. Pouring sauces from a container directly on someone food. Playing around!! Refusing to give plates to the waitress. Touching the floor when dropping food and not washing hands. Save yourself!!!!’
Atmosphere: 2
Food: 1
Service: 1
Brandon Z.
Two stars just because the burger was ok enough but the chilli cheese fries were incredibly unseasoned. Seriously it's as if they just poured a can of beans on top of unsalted French fries, the burger meat was tasteless and the only thing saving the burger was the condiments
Krista Edwards
BEST HOT CHOCOLATE EVER. This is our new favorite spot around lancaster. We love their breakfast and the hot chocolate is the best i’ve ever had. Waiters and waitresses are always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, French Toast
Elizabeth Colon
This is a nice place with great options. They also have giant portions, and delicious food.
Lorraine Neuburg
The food is always delicious and plentiful. The servers are so attentive and nice. I like that they are dog friendly and my waiting time was not long. Love Crazy Otto's!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict, Chicken & Waffles, Biscuits & Gravy, Chicken Fried Steak, Machaca & Eggs, Country Fried Steak, Belgian Waffle, Toast, Gravy, French Toast with 2 Eggs, Fried Chicken, Sandwich, 8 Ounce Prime Rib Dinner with Mashed Potatoes and Gravy, Steak and Eggs, French Toast
Matt M.
Wow. Crazy portions and really good food. I recommend the chili size , Denver omelet, and the chili dog omelet wo. The dogs. Awesome stuff.
Favorite place to have breakfast. Their plates are huge so you might consider sharing. The staff are awesome and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Patricia Ironside
They serve large portions and servers are greatDietary restrictions: They accommodated dietary needsParking: Accessible for allKid-friendliness: Great interaction with childrenWheelchair accessibility: Wheelchair friendly
We went to brunch on 3-30-24 when a large portion of the AV had a power outage. They were slammed with extra guests. The service was still fast, pleasant & great food.
Atmosphere: 5
Food: 5
Service: 5
Teresa Hernandez
I love this place is very good and generous with the portions,The hobo omelet is ginormousLove everything, I really recommended ?
Atmosphere: 5
Food: 5
Service: 5
Cheryl W.
I went in to order an to-go order. After about 10 minutes waiting I was told the system was down and I needed to pay cash. Funny thing, customers that came in after were not told. Then when I asked how much I owed she reminded me again the system was down but was able to go to the register and put in my order and showed me the receipt with the total. Then directed me to 2 different ATM machines. One which was out of order. I had already felt something was off based on the clientele and the decor. If you're still interested in the food after this review try the location in Valencia. Food and customer service was excellent.
Erwin M.
First time trying and did not disappoint . Gave the classic diner look. Staff was friendly, fast, helpful. They weren't kidding on the portion size haha definitely come with an empty's stomach forsure . . Overall great place would come back again
Rose S.
We came in today and our host was Lane, he has a great personality and made us feel very welcomed. We always enjoy our omelettes here. Thank you.
I first came here for coffee for vets. The first breakfast I had at the meeting was ok. Not seasoned and just ok. My kids were excited about me going there for the Vets meeting so we returned for dinner. There was a silent quarter auction going on but only a few people had arrived at this point. There were three servers and only three tables in the front dining room. The server seemed like she was so overworked and flustered. It took her 25 minutes to come introduce herself. A busser had given us drinks previous to her acknowledging us but instead of asking us what we had for drinks she charged me 3.99 for a water. Another 10 minutes passed and finally she took our order. Caution to families!!! This restaurant is not kid friendly. The kids meals range from kraft Mac and cheese for 10.50 to spaghetti for 13.50. The meals are small and include NOTHING but the plate. Kids drinks are 3.99. My daughter ordered fried chicken. $18.95. My son ordered spaghetti with meatballs and I ordered chicken parmigiana with stuff shells $17.95. I asked her to give me a grilled chicken instead of the fried patty. 45 minutes later my daughter received a fried chicken plate that had been sitting in the window for about 15 mins. 20 mins later my son received his spaghetti. The plate literally full of water. 15 mins I received my joke of a meal. My chicken was so burnt and hard it chipped my tooth. The servers focus was only for the event in the other room. She could not care less that my son told her he did not like his food she watched him cry that he was hungry with a huge plate of water and noodles in front of him. We packed up our food and just wanted to leave. No check. Another 15 minute wait standing at the register. I told her I was a veteran and showed her my id. She fumbled around for 5 minutes and then she runs my card before giving me the check….. 3.99 for water and argued with me that I was drinking 7up. She only gave me 3 bucks off my dinner and 3 bucks off my daughter chicken when the veterans discount is a percentage not an amount. I told her there were issues and they needed to be fixed. She handed me 4.00 out of her pocket for the drink. I paid taxes on a free water. My total for 1 adult and a 7 yo and a 9 yo was $62.67. ?. I WILL never purchase food from this hole in the wall again. You will be out of business by next year guaranteed!!! Do not believe the hype! This place does not give a crap that you are a veteran!!! They do not care if you go home and barf!!! The whole time I sat watching the kitchen staff. Pouring sauces from a container directly on someone food. Playing around!! Refusing to give plates to the waitress. Touching the floor when dropping food and not washing hands. Save yourself!!!!’
Atmosphere: 2
Food: 1
Service: 1
Two stars just because the burger was ok enough but the chilli cheese fries were incredibly unseasoned. Seriously it's as if they just poured a can of beans on top of unsalted French fries, the burger meat was tasteless and the only thing saving the burger was the condiments
BEST HOT CHOCOLATE EVER. This is our new favorite spot around lancaster. We love their breakfast and the hot chocolate is the best i’ve ever had. Waiters and waitresses are always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, French Toast
This is a nice place with great options. They also have giant portions, and delicious food.
The food is always delicious and plentiful. The servers are so attentive and nice. I like that they are dog friendly and my waiting time was not long. Love Crazy Otto's!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Benedict, Chicken & Waffles, Biscuits & Gravy, Chicken Fried Steak, Machaca & Eggs, Country Fried Steak, Belgian Waffle, Toast, Gravy, French Toast with 2 Eggs, Fried Chicken, Sandwich, 8 Ounce Prime Rib Dinner with Mashed Potatoes and Gravy, Steak and Eggs, French Toast
Wow. Crazy portions and really good food. I recommend the chili size , Denver omelet, and the chili dog omelet wo. The dogs. Awesome stuff.
Y'all better come hungry
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Biscuits & Gravy, Chicken Fried Steak, Country Fried Steak, Toast, Gravy
The Chicken Parm with stuffed shells is delightful!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Chicken Fried Steak, Country Fried Steak, Gravy
Favorite place to have breakfast. Their plates are huge so you might consider sharing. The staff are awesome and the atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
They serve large portions and servers are greatDietary restrictions: They accommodated dietary needsParking: Accessible for allKid-friendliness: Great interaction with childrenWheelchair accessibility: Wheelchair friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went to brunch on 3-30-24 when a large portion of the AV had a power outage. They were slammed with extra guests. The service was still fast, pleasant & great food.
Atmosphere: 5
Food: 5
Service: 5
I love this place is very good and generous with the portions,The hobo omelet is ginormousLove everything, I really recommended ?
Atmosphere: 5
Food: 5
Service: 5
I went in to order an to-go order. After about 10 minutes waiting I was told the system was down and I needed to pay cash. Funny thing, customers that came in after were not told. Then when I asked how much I owed she reminded me again the system was down but was able to go to the register and put in my order and showed me the receipt with the total. Then directed me to 2 different ATM machines. One which was out of order. I had already felt something was off based on the clientele and the decor. If you're still interested in the food after this review try the location in Valencia. Food and customer service was excellent.
First time trying and did not disappoint . Gave the classic diner look. Staff was friendly, fast, helpful. They weren't kidding on the portion size haha definitely come with an empty's stomach forsure . . Overall great place would come back again
We came in today and our host was Lane, he has a great personality and made us feel very welcomed. We always enjoy our omelettes here. Thank you.