44402 Valley Central Way, Lancaster
Get on there reward app. Every $50 gets you a $5 reward to discount your meal. Works like cash.Food: 5/5
I've been using this El Pollo Loco for a very long time now and I have always appreciated their food and their service. I have no complaints.Food: 5/5
The food tasted good but my granddaughter got sick. No other complaints.
Loved everything about El Pollo Loco. This location has some very sweet and kind cashiers working the cash registers and if they do make a mistake, they correct it immediately. I was handed my take out bag once and just as I walked out the door. The cashier came out right after holding a side that was not put into my bag. She apologized and I have a lot of respect for that. I could've gone all the way home and then realized it but she came out to give me my missing side. Good food and great customer service. And BTW that mistake only happened once! And that was roughly 6 months ago as of this posting!
The customer service i experienced today was awesome!!! I oreded a very popular item off the menu but honestly forgot the name. I ordered the wrong item. The ladies (Crystal & Gaylin) were so nice and took my order and fixed it right on the spot. These women were trained right .. I appreciate the time they took to help me!!!!!! Thank you again!
El Homie productions back at it again. It's not how many times you fall down little crazy chicken, it's how many Loco times you had to get back up Pollo.
Aeromatic seasoned rotisserie chicken that is crispy outside and tender inside. They used to have 1/2 and whole chicken but now its by pieces only. Still delicious. The sweet churro desert tops the meal off perfectly. Great for families.Plenty of parking in the plaza that can accommodate large vans and SUVs. No outdoor seating. Plenty of tables indoor.
El Pollo Loco is Top 5 all time for me, and this location is my favorite in the AV. Not that it’s perfect every time but I’ve had the best experience overall here. The rancho vista Blvd location has disappointed me too many times. If your in the area, valley central way location is worth the extra few miles for Eli pollo loco die hards.
This was my first visit to an El Pollo Loco. I've heard good things about the food here but I was disappointed. I ordered the Double Chicken Avocado Bowl and it was very liquidy (bean juice from a can I would think) the chicken was very hard and burnt, and there wasn't even a quarter of an avocado on it. My soda was also flat. :(
Cashier decided to give a me a senior discount a few years before my time...but hey! A dollar off helps..not complaining. Chips and guac are yummy
Is it too much to ask for once to receive my order without items missing? Every single online order placed it never fails the salsa I request are not included or missing, incorrect drink order or items missing. Rarely are my online orders small so if I ask for specific condiments they are for the people in the house consuming the food. After picking up my order today I asked " are all the salads I requested in the bag"... the lady handed me my order and adamant they were all included. My order Double chicken bowl Half chicken meal Chicken nachos/strawberry lemonade 6 green salsas 1 Roja salsa What I received: 3 green, 4 pico and 1 mild We end up rationing salsas. Read the order and just put what is requested on the bag!
I came here on 5/21 around 9:30. Staff was polite and fast. My food tastes great. One of the best fast food options around.
We tried the specials. Baja Shrimp and Barria tacos. They were very good, although the Shrimp tacos were a bit spicy hot.
The chicken tacos were on point, the device was quick, the window severs knew their product well
44402 Valley Central Way, Lancaster, CA 93536