Food was good and Fresh. Order was processed so quickly.
Food: 5
Service: 5
Adan Quintanilla
Amazing
Atmosphere: 5
Food: 5
Service: 5
Jack Burton
This place never has unsweetened ice tea they are allways out of
Atmosphere: 3
Food: 1
Service: 1
Eli R
Great
Atmosphere: 5
Food: 5
Service: 5
Irma Patricia B.
Just a little note. Food is good here and prepared well for the most part. It's a rainy cold and perfect day to get take out and wanted one of the new street corn pollo bowls. I ordered inside as the drive thru seemed busy. Your employee by the name of "Elayjah" (older Hispanic male)? I believe he may be new here as I have never seen him working here before. He needs better training in customer service. He was unfriendly and showed very little interest in working. Once my salad was ready he simply tossed it in a bag and walked away. There was no dressing or any salsas either so I waited for him to finish other orders to ask him for the dressing. Finally, after 5 minutes I ask for the dressing and a salsa. He goes to the fridge, grabs a salsa and an avocado container, gives to me and walks away. I asked for a dressing? I just gave up and left. So the salad was good, I had it without the dressing (bummer). I noticed he was like that with other customers too. Perhaps he's having a bad day? Either way, just thought I'd mention this.
John David
For "fast food," this was pretty good. If say equal to what I might get at a sit-down restaurant.
Atmosphere: 3
Food: 5
Service: 5
Andreina Vega
Great
Atmosphere: 5
Food: 5
Service: 5
Amir P.
Customer service was great.. The restaurant was clean ... but the food was absolutely TERRIBLE . I see why this location has 2 stars... do yourself a favor and stay away
Gladys Y.
Colleague surprised me with lunch from El Pollo Loco and I was thoroughly impressed with the quantity,variety, & price of the Street Corn Double Pollo bowl! Considering that this was from a fast food chain, the salad was filling and was packed with protein! It's hard to find good salad options when out without breaking an arm/leg so I was happy to hear that this was decently priced! I will definitely be purchasing this again when I'm looking for more healthier alternatives when out!
Business hours said closed at 10 pm on Google and Yelp. The employees gestured to us that they were closed, and it was 8:45 pm. I'm not really sure what their closing time is, but I wouldn't trust driving all the way there just to get turned around.
Laura Martinez
Food was excellent gave a great
Atmosphere: 5
Food: 5
Service: 5
Connie S.
We normally like El Pollo Loco for a quick weeknight family meal to pick up. Well, won't be doing this location again. Picked up a family meal-the chicken on top looked okay, but all the pieces underneath were burnt and dried out. The macaroni and cheese was mush-completely inedible. The mashed potatoes were cold-had to heat them up to try and eat some. Was completely surprised by the poor quality of everything we had. Ended up throwing most of it away since nobody wanted to eat it. The service in the store is always slow and combined with the poor food seems like this location doesn't line up with the quality we usually get from other locations.
Food was good and Fresh. Order was processed so quickly.
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
This place never has unsweetened ice tea they are allways out of
Atmosphere: 3
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Just a little note. Food is good here and prepared well for the most part. It's a rainy cold and perfect day to get take out and wanted one of the new street corn pollo bowls. I ordered inside as the drive thru seemed busy. Your employee by the name of "Elayjah" (older Hispanic male)? I believe he may be new here as I have never seen him working here before. He needs better training in customer service. He was unfriendly and showed very little interest in working. Once my salad was ready he simply tossed it in a bag and walked away. There was no dressing or any salsas either so I waited for him to finish other orders to ask him for the dressing. Finally, after 5 minutes I ask for the dressing and a salsa. He goes to the fridge, grabs a salsa and an avocado container, gives to me and walks away. I asked for a dressing? I just gave up and left. So the salad was good, I had it without the dressing (bummer). I noticed he was like that with other customers too. Perhaps he's having a bad day? Either way, just thought I'd mention this.
For "fast food," this was pretty good. If say equal to what I might get at a sit-down restaurant.
Atmosphere: 3
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Customer service was great.. The restaurant was clean ... but the food was absolutely TERRIBLE . I see why this location has 2 stars... do yourself a favor and stay away
Colleague surprised me with lunch from El Pollo Loco and I was thoroughly impressed with the quantity,variety, & price of the Street Corn Double Pollo bowl! Considering that this was from a fast food chain, the salad was filling and was packed with protein! It's hard to find good salad options when out without breaking an arm/leg so I was happy to hear that this was decently priced! I will definitely be purchasing this again when I'm looking for more healthier alternatives when out!
Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff, quick service, and good food.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Original Pollo Bowl
Slow workers. Poor
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Grande Avocado Chicken Bowl
Business hours said closed at 10 pm on Google and Yelp. The employees gestured to us that they were closed, and it was 8:45 pm. I'm not really sure what their closing time is, but I wouldn't trust driving all the way there just to get turned around.
Food was excellent gave a great
Atmosphere: 5
Food: 5
Service: 5
We normally like El Pollo Loco for a quick weeknight family meal to pick up. Well, won't be doing this location again. Picked up a family meal-the chicken on top looked okay, but all the pieces underneath were burnt and dried out. The macaroni and cheese was mush-completely inedible. The mashed potatoes were cold-had to heat them up to try and eat some. Was completely surprised by the poor quality of everything we had. Ended up throwing most of it away since nobody wanted to eat it. The service in the store is always slow and combined with the poor food seems like this location doesn't line up with the quality we usually get from other locations.