Every time I order something in door dash, they always forget to include my drinks. I don’t blame the dasher because their time is limited and the staff should know to include everything just like someone that eats in the restaurant. They also forget sometimes when I’m in the drive though and I have to remind them.
Food: 5
Service: 1
M K.
The slowest Taco Bell drive-through in the Bay Area. It's slow for years. Such a shame
Grishma S.
Go here if you want to eat garbage or the item that doesn't match your order. I have had several instances of getting beef in a vegetarian order. It's too late by the time you find out as you would need to drive all the way back to get it fixed. I ordered jalapeño mexican pizza and it came with 2 slices of jalapeño. I ordered it again and specified that it should look like the picture they advertise. They asked if I would pay extra for Jalapeños. I specified that all I need is the item in the picture. I came home to find out that there's no Jalapeños at all in their "Jalepeno" Mexican Pizza. I believe this was done on purpose after repeated instructions. Not going here again.
mike d
It's a Taco Bell. Like all fast food joints, consistent no matter which one you go to.
Atmosphere: 3
Food: 3
Service: 4
Alpesh S.
Can't get a basic order right. Ordered 3 burritos grilled and 1 chalupa. Guess what - burritos not grilled and an empty chalupa shell. Spare your money and go somewhere else.
Irvin Yee
Cheap and taste good.Update looks like they had a small revamp lately. Food actually tastes better and the ground beef has texture.Maybe has to do with the comments about meat used online that made corporate make some upgrades for the better.
Atmosphere: 4
Food: 5
Service: 5
Alejandra Vega
Today I went to Taco Bell, it was amazing, everything was so clean, the team member was awesome, the cashier was Sury Sanchez and she was too kind with my and taking my order. Congratulations to her group member. Is nice to see a happy working environment! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Marstone D.
The staff calls each other homophobic names in front of the customers. They can't get the orders right. They act oblivious to walk-ins. The beans are served cold. The bathroom is disgusting.
Senthil kumar Ag
Bad service. Instead of taking few mins took about 18 mins to serve. Lost track of it. No crowd either.
Rohit Sharma
I used the app to order meals. They gave the wrong order and hurried through the drive though. Nothing is good except chalupa.
Always dirty, customer service sucks. They won't even look at you when you at the counter wanting to order food they just walk by you without saying anything.
Atmosphere: 1
Food: 5
Service: 1
Chloe K.
Did you hire someone new? What's going on? Messed up all my orders. Called your store multiple times and no one answers. I ordered a chicken quesadilla which was missing quesadilla sauce. I ordered six Al fresco tacos and it was missing meat and they put in cheese. There's supposed to be meat and no cheese in Al fresco tacos.
David
15 minutes for a drive-thru order. 10+ cars backed up. Guy at the window is oblivious. No napkins no sauces. Truly a memorable experience,
Atmosphere: 1
Food: 3
Service: 1
Dominic O.
Went over to Taco Bell to get some burritos seen drive-through was pretty long pulled up walked inside I only had cash. So I couldn't use for automatic chaos to order walk to the counter stood there for 15 minutes.No one help me at all all employees just looked at me so I just rolled out. Customer service communication sucks over there.
Chris Reagan
This chain has gone down hill in recent years.They ask if I want hot sauce then never put it in the bag.The pandemic is over, putt the condiments back out.Last two orders taco shells broken.
Every time I order something in door dash, they always forget to include my drinks. I don’t blame the dasher because their time is limited and the staff should know to include everything just like someone that eats in the restaurant. They also forget sometimes when I’m in the drive though and I have to remind them.
Food: 5
Service: 1
The slowest Taco Bell drive-through in the Bay Area. It's slow for years. Such a shame
Go here if you want to eat garbage or the item that doesn't match your order. I have had several instances of getting beef in a vegetarian order. It's too late by the time you find out as you would need to drive all the way back to get it fixed. I ordered jalapeño mexican pizza and it came with 2 slices of jalapeño. I ordered it again and specified that it should look like the picture they advertise. They asked if I would pay extra for Jalapeños. I specified that all I need is the item in the picture. I came home to find out that there's no Jalapeños at all in their "Jalepeno" Mexican Pizza. I believe this was done on purpose after repeated instructions. Not going here again.
It's a Taco Bell. Like all fast food joints, consistent no matter which one you go to.
Atmosphere: 3
Food: 3
Service: 4
Can't get a basic order right. Ordered 3 burritos grilled and 1 chalupa. Guess what - burritos not grilled and an empty chalupa shell. Spare your money and go somewhere else.
Cheap and taste good.Update looks like they had a small revamp lately. Food actually tastes better and the ground beef has texture.Maybe has to do with the comments about meat used online that made corporate make some upgrades for the better.
Atmosphere: 4
Food: 5
Service: 5
Today I went to Taco Bell, it was amazing, everything was so clean, the team member was awesome, the cashier was Sury Sanchez and she was too kind with my and taking my order. Congratulations to her group member. Is nice to see a happy working environment! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
The staff calls each other homophobic names in front of the customers. They can't get the orders right. They act oblivious to walk-ins. The beans are served cold. The bathroom is disgusting.
Bad service. Instead of taking few mins took about 18 mins to serve. Lost track of it. No crowd either.
I used the app to order meals. They gave the wrong order and hurried through the drive though. Nothing is good except chalupa.
Restaurantji Recommends
Always dirty, customer service sucks. They won't even look at you when you at the counter wanting to order food they just walk by you without saying anything.
Atmosphere: 1
Food: 5
Service: 1
Did you hire someone new? What's going on? Messed up all my orders. Called your store multiple times and no one answers. I ordered a chicken quesadilla which was missing quesadilla sauce. I ordered six Al fresco tacos and it was missing meat and they put in cheese. There's supposed to be meat and no cheese in Al fresco tacos.
15 minutes for a drive-thru order. 10+ cars backed up. Guy at the window is oblivious. No napkins no sauces. Truly a memorable experience,
Atmosphere: 1
Food: 3
Service: 1
Went over to Taco Bell to get some burritos seen drive-through was pretty long pulled up walked inside I only had cash. So I couldn't use for automatic chaos to order walk to the counter stood there for 15 minutes.No one help me at all all employees just looked at me so I just rolled out. Customer service communication sucks over there.
This chain has gone down hill in recent years.They ask if I want hot sauce then never put it in the bag.The pandemic is over, putt the condiments back out.Last two orders taco shells broken.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Taco