Having other dealerships in my area, I decided to go to Newport Lexus because of a recommendation; however this dealer did not meet my expectations. Salesman Zahid K may need some training to greet new customers and be professional when interacting or answering any customer’s doubts.
Pranav Pandit
One of the worst experiences I had with this dealership. I said yes to a car virtually, and was filling the application while being on the phone with the sales agent. When I was meticulous fillinf in the details, they told me to stop and filling in the form because there was some one else in person looking into the car. Even if we were first to say yes to the price that they were asking they did not offer it to me because I was just on phone. Finally the lexus manager hung up the phone on me and did not sell me the car. It was highly unprofessional and bad communication form the agency. Rather a very bad representation for the lexus brand. Fortunately, I am getting a better deal without markup price at another dealership with better sales experience.
Nancy Mockett
Easy fast and efficient! Joey Wilchek is the best!
marc Q
My favorite Lexus dealership. That is why we bought our GS there. Service department is great! Thanks for taking care of my wife's car Robert! I enjoy going to his dealership for our vehicle needs. The staff at this dealership is very friendly and approachable.
Bryan
Joey is honest and . A1 customer service every time . I will make the drive from LA because the difference in service is that big.
Ronald E Townsend Jr
Quick service clean bathrooms.. Free coffee would be great but you can't have everything. Joey Wilcek is the best. He goes beyond and above to take care of my Daughter and I.
Greg George
Great service!!
Lucy Kado
I have received excellent service from Kevin, Robert & the staff. Because of this service, my next new car will probably be a Lexus to replace my 23-year old Lexus which is still running great thanks to Newport Lexus!
Excellent buying experience with Mitch- he was incredibly helpful finding the exact car I wanted and getting me set-up with all the bells and whistles once it arrived!
Jennifer Hofer
Great loaner cars.
Jagdish Patel
Joey was extremely polite, helpful and respond beyond the call of the duty. His communications were prompt and accurate.It was a pleasure to deal with him.
Daniela Chang
Gary and Joseph were really friendly and patiently explained things with me when I last visited the dealer last Thursday. I had a great experience just like everytime I have been there.
Great service
Having other dealerships in my area, I decided to go to Newport Lexus because of a recommendation; however this dealer did not meet my expectations. Salesman Zahid K may need some training to greet new customers and be professional when interacting or answering any customer’s doubts.
One of the worst experiences I had with this dealership. I said yes to a car virtually, and was filling the application while being on the phone with the sales agent. When I was meticulous fillinf in the details, they told me to stop and filling in the form because there was some one else in person looking into the car. Even if we were first to say yes to the price that they were asking they did not offer it to me because I was just on phone. Finally the lexus manager hung up the phone on me and did not sell me the car. It was highly unprofessional and bad communication form the agency. Rather a very bad representation for the lexus brand. Fortunately, I am getting a better deal without markup price at another dealership with better sales experience.
Easy fast and efficient! Joey Wilchek is the best!
My favorite Lexus dealership. That is why we bought our GS there. Service department is great! Thanks for taking care of my wife's car Robert! I enjoy going to his dealership for our vehicle needs. The staff at this dealership is very friendly and approachable.
Joey is honest and . A1 customer service every time . I will make the drive from LA because the difference in service is that big.
Quick service clean bathrooms.. Free coffee would be great but you can't have everything. Joey Wilcek is the best. He goes beyond and above to take care of my Daughter and I.
Great service!!
I have received excellent service from Kevin, Robert & the staff. Because of this service, my next new car will probably be a Lexus to replace my 23-year old Lexus which is still running great thanks to Newport Lexus!
Excellent service provided by the Service Advisor
Restaurantji Recommends
VERY KIND AND ON TIME....
Excellent buying experience with Mitch- he was incredibly helpful finding the exact car I wanted and getting me set-up with all the bells and whistles once it arrived!
Great loaner cars.
Joey was extremely polite, helpful and respond beyond the call of the duty. His communications were prompt and accurate.It was a pleasure to deal with him.
Gary and Joseph were really friendly and patiently explained things with me when I last visited the dealer last Thursday. I had a great experience just like everytime I have been there.