The Star on Grand

3425 Grand Ave, Oakland
(510) 843-7827

Recent Reviews

PamS

Came here to take a friend out for her birthday. Host was very accommodating and waiter was wonderful. Not rushed, delicious gluten free pizza and Greek salad. Perfectly seasoned, delicious crust and cocktails were generous. Very enjoyable evening .

suzanne brice

Delicious food and great service!

Atmosphere: 5

Food: 5

Service: 5

Adriana Carlin

Well … First time and not the last, the food and service were excellent and close to home. It's pizza style Gourmet, Chicago-style deep dish and thin crust pizzas with full bar and family-friendly dining room. I love it

Atmosphere: 5

Food: 4

Service: 5

Ayanda Lumpkin

This place is really nice, the door dashers are rude , but other than that I will most definitely come back.

Atmosphere: 5

Food: 5

Service: 5

Vera Usher

Let's just say the people who work here hasn't had REAL customer service training!! The mistake with our take out order was a simple fix and the Manager blew me off over the phone when I tried to fix it. SO!! My Husband and I drove the 30 miles back with the pizza only to be treated unfairly. The pizza was changed but I knew the manager wasn't going to email me or do anything he said he was over the phone. I've worked in customer service for more than 10 years and these folks don't know how to treat people. I also felt uncomfortable there while we waited. Like we were there to hurt someone.. The staff was scared to take our order. We go through this everyday of our lives...why do we have to go through this when we just wanted good pizza and a movie. The person who told us about your place now knows certain people are not welcomed at The Star on grand...We give this place no stars.. Treat people like people not colors!!!! It is bad when your word means nothing and the problem was never fixed...no apology or nothing...will never spend my money here agian. Never!!

Atmosphere: 1

Food: 2

R. Gardner

Today (1/17/2024) Me, my Mom, and My girlfriend decided to dine in at Stars and was left disappointed and dissatisfied due to the passive aggressive racism. My server with the dark hair and glasses made it seem as if we (POC) did not exist.. she went a minute without checking on us but the ladies seated behind us received so many laughs and giggles(i’ll leave you to guess what color they were). The food is amazing and we spend a lot of money at this location to be treated as if we don’t exist Lol. I don’t know what type of business you’ll are running, but please be caution with how you treat people. Exactly why we did not leave her a tip! If I place a Pick-Up order and decide to dine-in instead, then that’s what you’ll do! I am paying for this meal and without me or other customers putting money into this establishment, you’ll would be SOL!Treat all customers with respect.*** Below I will leave the reviews from my Mom and Girlfriend. ****Moms review: The service we received was horrible, the waitress and manager acted as if we weren’t there after being asked a question. After being ignored for at least 45 minutes, we were able to get the waitress attention and she stated ‘I thought your order was placed! Clearly that was a lie when others came in after us and received their food.My girlfriend: I could barely finish a sentence without being interrupted with the male manager who is EXTREMELY PASSIVE in his position. He even walked away mid conversation and had the nerve to say “thank you ladies” when we were still talking about how we wanted to receive our food.

Atmosphere: 1

Food: 5

Service: 1

evilkneil67

Same thing that happened with their SF places. Strong opening, then the quality just plummets.

Food: 2

Service: 4

Edinson Chacon

Everything is very delicious, I recommend the BBQ burger and the tomato soup ? the sandwich and the sweet potato fries are delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pampero Aniversario

DinnerCruiser

It's a cozy den in the heart of Oakland! We ordered a thin crust pizza and a Caesar salad. The salad had a super yummy thick dressing. The pizza was delicious. You won't be disappointed!!

Azer Ben Ali

Poor service, extensive wait times even during holidays, lack of attention, and disregard ????

Mags1112

10/10 pizza and the staff is always friendly, attentive and customer focused. Had a big group for a team dinner and the staff was super accommodating and awesome to us. We will be back again. And again!

Pauline

Our favorite pizza in the Bay for over three years now! Quality remains impeccable over the years.

Food: 5

Service: 5

Recommended dishes: Little Star

Phillip Goupille

Absolutely love this location. The Detroit style pizza is hands down the best. We love all the pizza options and the wings. Bring the kids, go on a date here. You won't be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thin Italian Combo

Liz McLean-Knight

So weird, Little Star in SF used to be scarily accurate as to Chicago Style pizza (and I am from Chicago), but the delivery version was disappointing. It's supposed to have this thick crust that's somewhat flaky on the inside and crispy on the outside. Yes, it's heavy and some even dare not even call it pizza because the crust is such a diversion from the expected.However, the one we ordered had a dark brown crust and was dry and hard. All I could notice was the excess of canned, unseasoned tomato sauce.We also ordered the Detroit style, which had the same crust in a lower profile but it was similarly underwhelming, though helped by the extra cheese.So sad to waste carb points on this dinner. It's not even breakfast pizza material.

Food: 2

ValerieD

Love The Star! If I could wish upon a star, I would wish they had a location in Pleasanton! Excellent food! Our server made great recommendations! She was fun and efficient! Another great night at the Star!

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