Julian Bakery, Inc
CLOSED$$$ •
Julian Bakery, Inc Reviews
Buyer beware. Received defect product covered in mold, within the use by date. Contacted customer service. 12 emails later there is no resolution in providing me a credit/refund or replacement. Lots of excuses how their computer system can't process a refund or a credit. Tried reaching by phone to straighten this out, but they're no loner accepting phone calls for customer service. Seriously? I have been a long time customer, but they've lost me.
Just opened these today after buying yesterday late afternoon. Tried to call Julian Bakery to let them know but Voicemail says no customer service at this time so please email. Just to be clear, these are not supposed to need refrigeration until they are opened.I think it’s disgusting that a health concern cannot be reported immediately over the phone. The grocery store where I bought them will refund me but I wanted to let the company know the current packaging is not working.
Ratings
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Maybe they are having supply issues? or shuttering? Products are no longer available, not even from Amazon. I stopped ordering from them a while ago. Poor customer service, poor shipping, unreliable. Yet, they seem to keep selling stuff and taking the money, only to find out that the items are out of stock. The sunflower butter and espresso Paleo Thin protein bars are awesome, if you can get them.