Super busy in the morning. Only have three outlet. Wish they didnt close at 6pm. Sadly right next to a school so the kids are always coming over and ruining the
Atmosphere: 2
Food: 5
Service: 5
Ray Hou
The closest Starbucks to Pebble Beach Spanish Bay Hotel
Mimi K.
On my first visit, I asked two young employees behind the Starbucks counter if I could sit and use the wifi and they enthusiastically invited me to use both the Wifi and electrical wall outlets for as long as I wanted. I really appreciate that!I have solar panels so when it continued to rain and storm for weeks, I began to go to this Starbucks about once per week to sit and charge my devices and use the wifi, but always after buying about ten bucks (or more) worth of stuff to eat and drink so as to be a valid customer and show that I appreciate being able to use the services here. (If I stay longer than usual, I might go up and buy a second drink and a snack, to keep spending and not take advantage of the available services.)Employees here always nice about me sitting in back corner table for a few hours(once a week), no one ever bothered me, and then, today, Sunday morning, out of nowhere, unexpectedly--I mean, what is her problem?--I came in, after not being here for several days, and the woman behind the counter saw me place my stuff on the corner table and walk up to the designated order area (only customer). But she completely ignored me standing there for way too long and never said a word to me. ***Then she abruptly yelled over the counter area into the Safeway checkout area telling a guy to come over to her and she would ring him up. Then she brought herself over in front of me and asked me TO GET OUT OF THE WAY so she could ring him up! Really?So I walked back to my table and she called over to me that she was ready now.I approached asking her "are going to be nice?' "Huh?" she says. So I say louder, "Are you going to be nice?" "I'm always nice," she says. "So what was that?" I ask. She laughs, of course knowing what I was referring to and obviously totally aware and proud of her deliberate rudeness toward me. No apology from her. Does she think she's superior to me for some reason? So I ordered my coffee black venti and she asks if I want any cream, since she was such a b**** to me I replied, "I said black." I watch her as she fills my cup to see if she spits in it but she turns her back to block my view. Got my stuff and go to my table.I easily see her shaking and upset even from a ways away.What had I done exactly?! She knew she was wrong to behave that way toward me, a customer, just here to get coffee and a breakfast sandwich...and she was shaking.I plug in my MacBook and get online with headphones to quietly mind my own business watching videos for the Experimental Photography Festival that I paid for. (Note: Despite having worn nutrile gloves, I have chemical stains on my hands from alternative photography processes, so maybe that bothered this barista? I did once try to explain to her on a previous visit that it wasn't dirt on my hands but chemical stains and she said "I'm a farm girl!" meaning that she thought it was dirt, I guess?). My point is that I have tried to talk to her in a friendly manner in the past but couldn't get through to her.Anyway, back to today, Sunday morning 8:30 a.m., .... I'm a writer/creator and naturally curious about people, so I wanted to try and find out what she thought she had against me exactly. I can see that she's a bit upset.So I return to the counter to ask for a glass of water and she sees me coming so bends down opening a cupboard door when she had no other customers or orders, and I ask for water and she says "huh?!" forcing me to repeat myself yet again, which I do, and then her mouth says "of course" but I can easily see that she is not happy. So I told her that I'm an author, and she says "huh!?" So I repeat it louder, "I'm an author. I've had my writing published all over the world!" and I further explain that my brother is a librarian and that he found out that certain university librarians collect both my published and unpublished writing (my letters). I hope (but doubt) she got the message not to judge
Sam Nedel
They were not open, though posted hours suggested they should have been for a few more hours. Also, nothing to indicate that they were closed until a cashier noticed that I was waiting.
Charlotte O.
Great service. Brianna (morning shift) is always friendly and willing to go the extra mile to make your order right. Obviously this location is super convenient... grab your groceries, grab a cup of joe! Keep it up!
Luis Leonor
The best
Rylee A.
Do not go if you have any dietary restrictions. This is my first negative review ever but if you're considering going to this starbucks just get a premade coffee from the safeway. I've had two bad experiences, second being the worst. 1st time I ordered an iced latte and a chai tea latte. He made the chai tea latte iced. It was for my husband but I hate any type of confrontation so I just apologized to him about it. After drinking them however I realized that they both tasted off, like they were really weak. An iced latte is my go-to drink so I don't really know what was wrong with it but it was off. (note: i forgot to ask for non dairy milk and felt sick after this, which is kind of relevant down below) 2nd time was this morning. I ordered a venti iced caramel macchiato. She said they were out of caramel drizzle and I said could you make half of the syrup caramel and half of it SF vanilla. While I was talking to her she went and grabbed the cup, which is when I should have noticed she was going to make it hot but I didn't which is my bad. Then when she was taking my order again and I explicitly asked if I could get it with almond milk, which she said yes. I noticed she didn't write anything on the cup. Then she started making it and I realized she was making it hot. I thought oh well i'm not picky and it's kind of rainy/ foggy out so hot might be nice. Once I got home after drinking it however I realized she definitely put regular milk. Now I drink coffee all the time with a little bit of dairy (foam, whipped cream, etc) but I always get a non dairy milk in the drink and I don't have any troubles. Today however I am feeling really sick after that drink. Not to be tmi but i'm lactose intolerant and I have IBS so this has ruined my morning and possibly my day. It sucks.
Varinder Singh
Messed up both drinks, terrible service
chris schott
75 yards from another one
Thomas V
We were pleased with the coffee we took with us from this quick stop. Service was just fine and the quality is standardized.
Great coffee and excellent Barristas performing at this location. Pandemic has been a drag on business as in of course one cannot sit and enjoy the experience inside.
joe Clark
Beautiful place didnt see any butterflys but it was a great stay
Ariel G.
This place is always out of everything, they need to fix their cold brew machine it's been several years and it's still down, yet they don't take down the sign advertising it. I literally asked for a nitro cold brew, cold brew, or a blond Espresso and they were out of all three I just ended up giving up and walking away and I really wanted a damn cup of coffee.
Tiffany N.
What I ordered: Venti Coconut Milk Peppermint Latte What I got: Venti Peppermint Mocha What I ordered: Bacon Chedder Sandwich What I got: Sausage Chedder Sandwich What I ordered: Kids Almond Milk Hot Chocolate with Whip Cream What I got: Kids Almond Milk Hot Chocolate NO whip Cream Also my name is Tiffany NOT "Danit" Also the bathroom is filthy and Starbucks napkins were shoved into the paper towel dispenser.
Ash M.
Hey! Sick person here! Just saying Alejandro is an amazing, creative and kind employee. Has different ideals on how to make a sick person feel better! Check him out!! The Medicine Bomb with steamed lemonade makes me happy and feel better. Thank you!!
Super busy in the morning. Only have three outlet. Wish they didnt close at 6pm. Sadly right next to a school so the kids are always coming over and ruining the
Atmosphere: 2
Food: 5
Service: 5
The closest Starbucks to Pebble Beach Spanish Bay Hotel
On my first visit, I asked two young employees behind the Starbucks counter if I could sit and use the wifi and they enthusiastically invited me to use both the Wifi and electrical wall outlets for as long as I wanted. I really appreciate that!I have solar panels so when it continued to rain and storm for weeks, I began to go to this Starbucks about once per week to sit and charge my devices and use the wifi, but always after buying about ten bucks (or more) worth of stuff to eat and drink so as to be a valid customer and show that I appreciate being able to use the services here. (If I stay longer than usual, I might go up and buy a second drink and a snack, to keep spending and not take advantage of the available services.)Employees here always nice about me sitting in back corner table for a few hours(once a week), no one ever bothered me, and then, today, Sunday morning, out of nowhere, unexpectedly--I mean, what is her problem?--I came in, after not being here for several days, and the woman behind the counter saw me place my stuff on the corner table and walk up to the designated order area (only customer). But she completely ignored me standing there for way too long and never said a word to me. ***Then she abruptly yelled over the counter area into the Safeway checkout area telling a guy to come over to her and she would ring him up. Then she brought herself over in front of me and asked me TO GET OUT OF THE WAY so she could ring him up! Really?So I walked back to my table and she called over to me that she was ready now.I approached asking her "are going to be nice?' "Huh?" she says. So I say louder, "Are you going to be nice?" "I'm always nice," she says. "So what was that?" I ask. She laughs, of course knowing what I was referring to and obviously totally aware and proud of her deliberate rudeness toward me. No apology from her. Does she think she's superior to me for some reason? So I ordered my coffee black venti and she asks if I want any cream, since she was such a b**** to me I replied, "I said black." I watch her as she fills my cup to see if she spits in it but she turns her back to block my view. Got my stuff and go to my table.I easily see her shaking and upset even from a ways away.What had I done exactly?! She knew she was wrong to behave that way toward me, a customer, just here to get coffee and a breakfast sandwich...and she was shaking.I plug in my MacBook and get online with headphones to quietly mind my own business watching videos for the Experimental Photography Festival that I paid for. (Note: Despite having worn nutrile gloves, I have chemical stains on my hands from alternative photography processes, so maybe that bothered this barista? I did once try to explain to her on a previous visit that it wasn't dirt on my hands but chemical stains and she said "I'm a farm girl!" meaning that she thought it was dirt, I guess?). My point is that I have tried to talk to her in a friendly manner in the past but couldn't get through to her.Anyway, back to today, Sunday morning 8:30 a.m., .... I'm a writer/creator and naturally curious about people, so I wanted to try and find out what she thought she had against me exactly. I can see that she's a bit upset.So I return to the counter to ask for a glass of water and she sees me coming so bends down opening a cupboard door when she had no other customers or orders, and I ask for water and she says "huh?!" forcing me to repeat myself yet again, which I do, and then her mouth says "of course" but I can easily see that she is not happy. So I told her that I'm an author, and she says "huh!?" So I repeat it louder, "I'm an author. I've had my writing published all over the world!" and I further explain that my brother is a librarian and that he found out that certain university librarians collect both my published and unpublished writing (my letters). I hope (but doubt) she got the message not to judge
They were not open, though posted hours suggested they should have been for a few more hours. Also, nothing to indicate that they were closed until a cashier noticed that I was waiting.
Great service. Brianna (morning shift) is always friendly and willing to go the extra mile to make your order right. Obviously this location is super convenient... grab your groceries, grab a cup of joe! Keep it up!
The best
Do not go if you have any dietary restrictions. This is my first negative review ever but if you're considering going to this starbucks just get a premade coffee from the safeway. I've had two bad experiences, second being the worst. 1st time I ordered an iced latte and a chai tea latte. He made the chai tea latte iced. It was for my husband but I hate any type of confrontation so I just apologized to him about it. After drinking them however I realized that they both tasted off, like they were really weak. An iced latte is my go-to drink so I don't really know what was wrong with it but it was off. (note: i forgot to ask for non dairy milk and felt sick after this, which is kind of relevant down below) 2nd time was this morning. I ordered a venti iced caramel macchiato. She said they were out of caramel drizzle and I said could you make half of the syrup caramel and half of it SF vanilla. While I was talking to her she went and grabbed the cup, which is when I should have noticed she was going to make it hot but I didn't which is my bad. Then when she was taking my order again and I explicitly asked if I could get it with almond milk, which she said yes. I noticed she didn't write anything on the cup. Then she started making it and I realized she was making it hot. I thought oh well i'm not picky and it's kind of rainy/ foggy out so hot might be nice. Once I got home after drinking it however I realized she definitely put regular milk. Now I drink coffee all the time with a little bit of dairy (foam, whipped cream, etc) but I always get a non dairy milk in the drink and I don't have any troubles. Today however I am feeling really sick after that drink. Not to be tmi but i'm lactose intolerant and I have IBS so this has ruined my morning and possibly my day. It sucks.
Messed up both drinks, terrible service
75 yards from another one
We were pleased with the coffee we took with us from this quick stop. Service was just fine and the quality is standardized.
Restaurantji Recommends
Great coffee and excellent Barristas performing at this location. Pandemic has been a drag on business as in of course one cannot sit and enjoy the experience inside.
Beautiful place didnt see any butterflys but it was a great stay
This place is always out of everything, they need to fix their cold brew machine it's been several years and it's still down, yet they don't take down the sign advertising it. I literally asked for a nitro cold brew, cold brew, or a blond Espresso and they were out of all three I just ended up giving up and walking away and I really wanted a damn cup of coffee.
What I ordered: Venti Coconut Milk Peppermint Latte What I got: Venti Peppermint Mocha What I ordered: Bacon Chedder Sandwich What I got: Sausage Chedder Sandwich What I ordered: Kids Almond Milk Hot Chocolate with Whip Cream What I got: Kids Almond Milk Hot Chocolate NO whip Cream Also my name is Tiffany NOT "Danit" Also the bathroom is filthy and Starbucks napkins were shoved into the paper towel dispenser.
Hey! Sick person here! Just saying Alejandro is an amazing, creative and kind employee. Has different ideals on how to make a sick person feel better! Check him out!! The Medicine Bomb with steamed lemonade makes me happy and feel better. Thank you!!