We asked the hostess if it was ok to sit inside in the bar area with our mini labradoodle. “Sit anywhere you like”. Before sitting us down at a top table, we asked the only other patronsnearby if they would be ok with the dog. They said that they love dogs.We sat down and the waitress came over and said that we could not be inside with a dog. We explained that the hostess said we could. She insisted that we move until we explained that he was a service dog. She then asked to see his ID card. When shown she said “great thanks for giving me the information I need”.Within a minute a man came over to us and said we could not have a dog inside. Seriously? I asked if he had spoken to the other staff and that perhaps a team meeting was in order so that we could be allowed to enjoy our lunch in peace. I asked to speak to the manager he said he was. I explained that by law a restaurant could not deny access to a a client with a service dog. He said by law a resteraunt could deny service to anyone and asked my wife and I to leave.
David L.
We asked the hostess if it was ok to sit inside in the bar area with our mini labradoodle. "Sit anywhere you like". Before sitting us down at a top table, we asked the only other patrons nearby if they would be ok with the dog. They said that they love dogs. We sat down and the waitress came over and said that we could not be inside with a dog. We explained that the hostess said we could. She insisted that we move until we explained that he was a service dog. She then asked to see his ID card. When shown she said "great thanks for giving me the information I need". Within a minute a man came over to us and said we could not have a dog inside. Seriously? I asked if he had spoken to the other staff and that perhaps a team meeting was in order so that we could be allowed to enjoy our lunch in peace. I asked to speak to the manager he said he was. I explained that by law a restaurant could not deny access to a a client with a service dog. He said by law a resteraunt could deny service to anyone and asked my wife and I to leave.
Frank Russo
Grilled calamari was delicious. You get what you pay for and in the case of Armando’s it was a bargain. Food and margaritas were top notch and prices were reasonable for the high quality.
Atmosphere: 5
Food: 5
Service: 5
D L.
No reservations taken but only 10 min wait. Free chips and salsa bought with drink order taken. Margaritas are really strong and good. Usually order fajitas but have tried most other items. Other items are mediocre and food came out late and cold. Prices are in-line w other restaurants. Many great Mexican food options here so will go elsewhere. If here, stick w a margarita and fajitas. Guacamole is spendy but large portion.
Cali Ortega
Amazing. Love the margs, chips and salsa. Don't remember much after a marg. ?
Atmosphere: 5
Food: 5
Service: 5
Julia J.
One word. HORRIBLE. Please don't go here even if you are craving Mexican food because it is just awful. Food is gross, drinks are gross (and there's not even a drink menu), and it is absurdly overpriced. Paid over 100 dollars for 2 people and we took one sip of our drinks and one bite of our food. Overall, it's not worth it even if you are starving.
Martha E. Martinez
Great place!! Flavors on point n I’m Mexican so know!! U will enjoy this fun place!!
Used to be awesome but it’s not the same. Service staff are meh. The food is meh. Why would they change such a great place? Sigh.
Atmosphere: 2
Food: 1
Service: 1
S R.
Have loved this place for years - food and service- our fav place in fact. We bring everyone here. But what's happening? Stone cold hostess. Stunningly bland food (yet same dishes we always get!). And indifferent waitress on auto pilot. Will try again, but sure hoping they've not fallen apart. Please management, listen!
If in Palm Desert on El Paseo, it is the "go to" place for a beer and good Mexican
Atmosphere: 5
Food: 5
Service: 5
Lisa M.
Outdoor seating and atmosphere is great. But...found a broken staple in my food (while chewing!) and they were rather indifferent about it. Told the waiter when he finally returned at the end of the meal and was told I should've told him sooner...hmm. Offered me a dessert for the trouble (no thanks), but whole experience and response was disappointing.
Andrea B.
Looks crowded but don't go. Food is tasteless and bad service. They unfortunately must rely on tourists I guess. Not sure why anyone else would go. Many better Mexican options nearby.
Eddie D.
Was a fan but no more. They can not handle the extra patio space, left us waiting in a line for 45 minutes then said they were closed, kitchen was backed up. Second time this has happened. Manager said "is what it is, go eat somewhere else", hostess with long pony tail and poor grammar was combative and disgraceful. Shame but no gracias and adios.
Tensj F.
Saturday night Many Issues with personal in general from the waiting line an absolute caos , no organization. prepare to Wait . A NO NO for big parties, once finally seated poor information about the food,a lot of mistakes on our orders and drinks , and employees start arguing with us that WE are wrong trying to convince us that they are right , our bill charges where also wrong having to cancel transactions 3 times , just rude personnel and poorly trained for the job, We will avoid this place !
We asked the hostess if it was ok to sit inside in the bar area with our mini labradoodle. “Sit anywhere you like”. Before sitting us down at a top table, we asked the only other patronsnearby if they would be ok with the dog. They said that they love dogs.We sat down and the waitress came over and said that we could not be inside with a dog. We explained that the hostess said we could. She insisted that we move until we explained that he was a service dog. She then asked to see his ID card. When shown she said “great thanks for giving me the information I need”.Within a minute a man came over to us and said we could not have a dog inside. Seriously? I asked if he had spoken to the other staff and that perhaps a team meeting was in order so that we could be allowed to enjoy our lunch in peace. I asked to speak to the manager he said he was. I explained that by law a restaurant could not deny access to a a client with a service dog. He said by law a resteraunt could deny service to anyone and asked my wife and I to leave.
We asked the hostess if it was ok to sit inside in the bar area with our mini labradoodle. "Sit anywhere you like". Before sitting us down at a top table, we asked the only other patrons nearby if they would be ok with the dog. They said that they love dogs. We sat down and the waitress came over and said that we could not be inside with a dog. We explained that the hostess said we could. She insisted that we move until we explained that he was a service dog. She then asked to see his ID card. When shown she said "great thanks for giving me the information I need". Within a minute a man came over to us and said we could not have a dog inside. Seriously? I asked if he had spoken to the other staff and that perhaps a team meeting was in order so that we could be allowed to enjoy our lunch in peace. I asked to speak to the manager he said he was. I explained that by law a restaurant could not deny access to a a client with a service dog. He said by law a resteraunt could deny service to anyone and asked my wife and I to leave.
Grilled calamari was delicious. You get what you pay for and in the case of Armando’s it was a bargain. Food and margaritas were top notch and prices were reasonable for the high quality.
Atmosphere: 5
Food: 5
Service: 5
No reservations taken but only 10 min wait. Free chips and salsa bought with drink order taken. Margaritas are really strong and good. Usually order fajitas but have tried most other items. Other items are mediocre and food came out late and cold. Prices are in-line w other restaurants. Many great Mexican food options here so will go elsewhere. If here, stick w a margarita and fajitas. Guacamole is spendy but large portion.
Amazing. Love the margs, chips and salsa. Don't remember much after a marg. ?
Atmosphere: 5
Food: 5
Service: 5
One word. HORRIBLE. Please don't go here even if you are craving Mexican food because it is just awful. Food is gross, drinks are gross (and there's not even a drink menu), and it is absurdly overpriced. Paid over 100 dollars for 2 people and we took one sip of our drinks and one bite of our food. Overall, it's not worth it even if you are starving.
Great place!! Flavors on point n I’m Mexican so know!! U will enjoy this fun place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa and Chips, Guacamole, Chile Relleno, Queso Fundido, Margherita, Shrimp Fajitas, Chicken Mole
Used to be awesome but it’s not the same. Service staff are meh. The food is meh. Why would they change such a great place? Sigh.
Atmosphere: 2
Food: 1
Service: 1
Have loved this place for years - food and service- our fav place in fact. We bring everyone here. But what's happening? Stone cold hostess. Stunningly bland food (yet same dishes we always get!). And indifferent waitress on auto pilot. Will try again, but sure hoping they've not fallen apart. Please management, listen!
Food is authentic and music was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Shrimp Fajitas
Restaurantji Recommends
If in Palm Desert on El Paseo, it is the "go to" place for a beer and good Mexican
Atmosphere: 5
Food: 5
Service: 5
Outdoor seating and atmosphere is great. But...found a broken staple in my food (while chewing!) and they were rather indifferent about it. Told the waiter when he finally returned at the end of the meal and was told I should've told him sooner...hmm. Offered me a dessert for the trouble (no thanks), but whole experience and response was disappointing.
Looks crowded but don't go. Food is tasteless and bad service. They unfortunately must rely on tourists I guess. Not sure why anyone else would go. Many better Mexican options nearby.
Was a fan but no more. They can not handle the extra patio space, left us waiting in a line for 45 minutes then said they were closed, kitchen was backed up. Second time this has happened. Manager said "is what it is, go eat somewhere else", hostess with long pony tail and poor grammar was combative and disgraceful. Shame but no gracias and adios.
Saturday night Many Issues with personal in general from the waiting line an absolute caos , no organization. prepare to Wait . A NO NO for big parties, once finally seated poor information about the food,a lot of mistakes on our orders and drinks , and employees start arguing with us that WE are wrong trying to convince us that they are right , our bill charges where also wrong having to cancel transactions 3 times , just rude personnel and poorly trained for the job, We will avoid this place !