As much as I enjoy their little Petit fours,Their customer service in this store is simply horrible my 84 year old mother came in there and was treated so horribly that I Absolutely wouldn't spend another dime in that store.... how dare they be so rude!!WORK ON YOUR CUSTOMER SERVICE
Suzie Lindsay
Been going here for years. Their cakes definitely do not all taste the same and my friends and family always enjoy the right sized treats. Staff remains friendly and helpful during the years. Going there now for xmas treats for large gathering.
Jeremy Tupasi
Wonderful bakery that makes the perfect little cakes. Got the Christmas special large box and we even got a special sample treat. These make the perfect sweet gift.
Mike K
We finally made it! We've been trying to make it up to their outlet store and boy, I was like a kid in a candy store. We live about 1.5 hrs away from Petaluma and tried to plan coming on a weekday since they are only open during the work week. Today, we took advantage and bought boxes of these delightful treasures since we are not sure when can come up. They are the best and we love that moist cake consistency. I highly recommend these desserts and come up to the outlet when you get a chance.
Rachel DLM
Was given to me as a gift and holy heck!! Both my husband and I were very impressed. It has been a long time since a candy company made my eyes go wide. I will now be sending these to people. I am honestly surprised to see people saying they are flavorless or not distinct. Truly wondering if some of these reviewers have covid or are long haulers. I know a lot of people whose taste just doesn't come back right. In any case, the flavor for me was very impressive.
Mary Ann Flores
All the fruit ones taste the same with no distinct flavor. There’s not enough jam to make a taste difference. The chocolate ones taste all the same like the fruit because it’s weak in chocolate flavor. The petit fours are good but virtually no flavor distinctions. Lemon should burst with flavor but all are weak in taste.
Susie Downey
I can't comment about the products, but I am very disappointed in the customer service. There was a problem with placing an order on the website, stating that my credit card info didn't match. Since I use autofill and have never had an issue before I selected to proceed with the order. I had a call from the company with no voicemail, so I went ahead with a second order for another family member. I did call place a return call even though there was no vm. Two days later I received a call from the company to let me know there was a problem with my credit card and I asked for which order. They said I only had one order and I said I had placed two and to please cancel them since I went with another company that easily processed my card. I checked my bank account a few minutes later and saw a charge for Divine Delights, so I called back and left a message. When I received a return call the lady on the phone said there was a miscommunication and she didn't know there were two orders (even though I told her two) and that one had already shipped and there was nothing that she could do about it. I understand that it was shipped, and I am fine with that, but she tried to blame me for her poor listening skills and would not apologize. Of course, her refusing to acknowledge that she had messed up made me upset, and an argument ensued.I just hope the customer service is better in person -this is the first one star review I have written and it is SOLELY based on the customer service. I am sure that my father-in-law will be very happy with the two sets of petit fours he will receive for Father's Day this year.
Greg Kanies
Flavorless. My wife ordered a product for me from a related company, Veronica's Treats, who could not deliver and the parent company changed the order, without our consent, to Demitasse Chocolates from Divine Delights. It took 8 days for the order to arrive from the date of shipment. All the flavors taste virtually the same, slightly almond and weak chocolate.
Karen Rasmussen
Awsome treats at great prices! Friendly and helpful employees. I'm completely addicted to these delicious treats!
del Tauro
This place is one of the most underrated delicacy shops in all of Sonoma County. I cannot understate how good the cake cubes are here. They make the most delectable treats to give.
Are they out of business? I used to love their cakes, the best ever, but their website is woefully out of date, many products say “no longer available,†and their Facebook page is gone. I'm afraid to order anything online and their phone hours close before I get off work.
kellyboire .
Petit fours were delicious, but the older lady with dyed red hair behind the counter was quite rude. Definitely needs to work on her customer service!
Frances Lamparter
I have ordered from divine delights many times. I really love their beautiful cut out cookies. With this last order, the associate was new, there was a miscommunication. The manager called me, and graciously worked it out!
Scott Gilroy
Have been eating there products, little cakes 4 years ,Love them, will keep on shopping there
Rob LaRose
I've been going there sense they opened. Great prices at the small retail outlet in their facility.
As much as I enjoy their little Petit fours,Their customer service in this store is simply horrible my 84 year old mother came in there and was treated so horribly that I Absolutely wouldn't spend another dime in that store.... how dare they be so rude!!WORK ON YOUR CUSTOMER SERVICE
Been going here for years. Their cakes definitely do not all taste the same and my friends and family always enjoy the right sized treats. Staff remains friendly and helpful during the years. Going there now for xmas treats for large gathering.
Wonderful bakery that makes the perfect little cakes. Got the Christmas special large box and we even got a special sample treat. These make the perfect sweet gift.
We finally made it! We've been trying to make it up to their outlet store and boy, I was like a kid in a candy store. We live about 1.5 hrs away from Petaluma and tried to plan coming on a weekday since they are only open during the work week. Today, we took advantage and bought boxes of these delightful treasures since we are not sure when can come up. They are the best and we love that moist cake consistency. I highly recommend these desserts and come up to the outlet when you get a chance.
Was given to me as a gift and holy heck!! Both my husband and I were very impressed. It has been a long time since a candy company made my eyes go wide. I will now be sending these to people. I am honestly surprised to see people saying they are flavorless or not distinct. Truly wondering if some of these reviewers have covid or are long haulers. I know a lot of people whose taste just doesn't come back right. In any case, the flavor for me was very impressive.
All the fruit ones taste the same with no distinct flavor. There’s not enough jam to make a taste difference. The chocolate ones taste all the same like the fruit because it’s weak in chocolate flavor. The petit fours are good but virtually no flavor distinctions. Lemon should burst with flavor but all are weak in taste.
I can't comment about the products, but I am very disappointed in the customer service. There was a problem with placing an order on the website, stating that my credit card info didn't match. Since I use autofill and have never had an issue before I selected to proceed with the order. I had a call from the company with no voicemail, so I went ahead with a second order for another family member. I did call place a return call even though there was no vm. Two days later I received a call from the company to let me know there was a problem with my credit card and I asked for which order. They said I only had one order and I said I had placed two and to please cancel them since I went with another company that easily processed my card. I checked my bank account a few minutes later and saw a charge for Divine Delights, so I called back and left a message. When I received a return call the lady on the phone said there was a miscommunication and she didn't know there were two orders (even though I told her two) and that one had already shipped and there was nothing that she could do about it. I understand that it was shipped, and I am fine with that, but she tried to blame me for her poor listening skills and would not apologize. Of course, her refusing to acknowledge that she had messed up made me upset, and an argument ensued.I just hope the customer service is better in person -this is the first one star review I have written and it is SOLELY based on the customer service. I am sure that my father-in-law will be very happy with the two sets of petit fours he will receive for Father's Day this year.
Flavorless. My wife ordered a product for me from a related company, Veronica's Treats, who could not deliver and the parent company changed the order, without our consent, to Demitasse Chocolates from Divine Delights. It took 8 days for the order to arrive from the date of shipment. All the flavors taste virtually the same, slightly almond and weak chocolate.
Awsome treats at great prices! Friendly and helpful employees. I'm completely addicted to these delicious treats!
This place is one of the most underrated delicacy shops in all of Sonoma County. I cannot understate how good the cake cubes are here. They make the most delectable treats to give.
Restaurantji Recommends
Are they out of business? I used to love their cakes, the best ever, but their website is woefully out of date, many products say “no longer available,†and their Facebook page is gone. I'm afraid to order anything online and their phone hours close before I get off work.
Petit fours were delicious, but the older lady with dyed red hair behind the counter was quite rude. Definitely needs to work on her customer service!
I have ordered from divine delights many times. I really love their beautiful cut out cookies. With this last order, the associate was new, there was a miscommunication. The manager called me, and graciously worked it out!
Have been eating there products, little cakes 4 years ,Love them, will keep on shopping there
I've been going there sense they opened. Great prices at the small retail outlet in their facility.
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