I went to a matinee movie near Papa Murphy's so after the film I drove over there to get a pizza. It was a Tuesday when they have specials and when I got to the door I found that there was a sign saying that for the Tuesday specials you had to order online. So I stepped away from the door and sat in my car and used my cell phone to order the pizza. It told me it would take 30 minutes for it to be ready. So I sat in my car for about 15 minutes and then went into the shop which was empty except for employees. I asked for my pizza and they had not begun to make it. They were just waiting until the 30 minutes were over before they attempted to prepare it at all. It was a huge disappointment. I used to go to this shop regularly before the pandemic but it's been several years since I've been there and the service and attitude have just disappeared and the particular pizza that I got lacked sauce and lacked flavor so it's a negative.
Atmosphere: 2
Food: 4
Service: 2
Kenneth Brown
A nice clean environment and everything was done in a timely fashion and the food was really
Atmosphere: 5
Food: 5
Service: 5
David R.
On line ordered pizza and calzone so the wife could pickup on her way home. Received a call they are out of calzone and was offered a refund or option, switched to the chicken cesar salad. My wife shows up 45 minutes later and the door is locked. Employee comes to the door and says there not taking walk in orders because the manager is on vacation and short staffed. They let her in when she said placed on line and paid. Pizza wasn't prepared so she has to wait, on line says 31 minutes. She noticed there was only a couple orders prepared so why after 45 minutes isn't our pizza ready. There is a $3.99 difference in price between calzone and salad but they cant give refunds because the manager isn't there, guess that turned into an additional tip. Employees are dressed sloppily wearing a T shirts no uniform, very unprofessional. These last two experiences at this location have not been good, the owner need to hire a team that's willing to give the service they used to have.
Alter Ego
Papa Murphy's is very convenient. I can call and order ahead and just pay when I arrive and go. They usually have a special going on, and the staff are usually helpful and knowledgeable of the daily deals and which pizza to buy. The salads are fresh, and they even have a larger variety of desserts.Vegetarian options: The serve vegetarian options.
I went in to the pinole location at Noon on Tuesday. The counter holding the toppings was filthy. Toppings everywhere and none of them looked fresh. The one female employee was making a pizza, and did have her hair up. However, she wasn't wearing a hat or an apron. I believe that she was wearing gloves, though. I walked in and out. I won't return.
Atmosphere: 1
Helen Sanders
Tried to order online, site said unavailable. Pulled up at 8 10 pm. Was told they couldn't accommodate our request. They would be closing soon and had to be somewhere soon. We left without pizzas. This visit was disappointing, but I should have noted the time.
Atmosphere: 3
Food: 5
Service: 3
Ruby Murray
The employee's are very RUDE AND DISRESPECTFUL, EVERY TIME I ORDER IM A PIZZA SHORT OR MY ORDER IS
Atmosphere: 2
Food: 1
Service: 1
Nathaniel Lewis
"The Cowboy" is top notch pizza. I highly recommend "The Cowboy" with an original crust.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cowboy
Kamal Randhawa
Ordered veggie pizza with EXTRA jalapeños, didn't even get normal jalapeños. none
Placed an online order for two pizzas and one cheesy bread and everything was very salty.
Evelyn Voss
You can get a large up to 5 topping onTuesdays for 12.99Or Family for 15.99Great deal
Justin A.
Delicious pizza, fair prices, friendly service. Love ordering from here for family pizza night. Support your local businesses
evelyn
PAPA MURPHY'S PINOLE CAOkay I have lots and lots to say about this.place but I'm going to be very honestI give this place 3 stars not because I don't like this place it was my very 1st timeComing here my BF wanted to buy us pizza . Which I was like ok never had this before.So we went in I asked for the Hawaiian half and pepp half ,double pepp, and he ordered the thin xl pepp with white sauce . By the way that one wasss soo soo gudd 10 out of 10 on that one .But the problem is . I wish this lady smiled when she greeted us and who ever was there 1st. Okay so I ordered we paid 38.00 for 3 pizzas not bad at all.We have lots of kids so it worked out.Our whole order was wrong she complained about the other customers I didn't say anything I just told her not to worry I don't have to have what we ordered I was being polite and honest I was not tripping or my BF . Mrs lady I hope u get some help I do I wanted to help u because I saw ur stress ? but don't I want u to know that just taking one step at a time is OK. You did great no matter what I'm gentle with the service I know it's rough. But the complaining in front of people's is a no no. Just being real. But the pizza was good I liked the one my bf ordered not the ones I ordered Lol the white sauce makes a Difference??? ??
Tracy L Wood
Love it that they still offer dough only at a reasonable price & anything else someone might want to create their own at home. The Staff is usually warm, inviting & accommodating.
I went to a matinee movie near Papa Murphy's so after the film I drove over there to get a pizza. It was a Tuesday when they have specials and when I got to the door I found that there was a sign saying that for the Tuesday specials you had to order online. So I stepped away from the door and sat in my car and used my cell phone to order the pizza. It told me it would take 30 minutes for it to be ready. So I sat in my car for about 15 minutes and then went into the shop which was empty except for employees. I asked for my pizza and they had not begun to make it. They were just waiting until the 30 minutes were over before they attempted to prepare it at all. It was a huge disappointment. I used to go to this shop regularly before the pandemic but it's been several years since I've been there and the service and attitude have just disappeared and the particular pizza that I got lacked sauce and lacked flavor so it's a negative.
Atmosphere: 2
Food: 4
Service: 2
A nice clean environment and everything was done in a timely fashion and the food was really
Atmosphere: 5
Food: 5
Service: 5
On line ordered pizza and calzone so the wife could pickup on her way home. Received a call they are out of calzone and was offered a refund or option, switched to the chicken cesar salad. My wife shows up 45 minutes later and the door is locked. Employee comes to the door and says there not taking walk in orders because the manager is on vacation and short staffed. They let her in when she said placed on line and paid. Pizza wasn't prepared so she has to wait, on line says 31 minutes. She noticed there was only a couple orders prepared so why after 45 minutes isn't our pizza ready. There is a $3.99 difference in price between calzone and salad but they cant give refunds because the manager isn't there, guess that turned into an additional tip. Employees are dressed sloppily wearing a T shirts no uniform, very unprofessional. These last two experiences at this location have not been good, the owner need to hire a team that's willing to give the service they used to have.
Papa Murphy's is very convenient. I can call and order ahead and just pay when I arrive and go. They usually have a special going on, and the staff are usually helpful and knowledgeable of the daily deals and which pizza to buy. The salads are fresh, and they even have a larger variety of desserts.Vegetarian options: The serve vegetarian options.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Murphys Combo Pizza, Cheesy Garlic Bread, Hawaiian, Cowboy
I went in to the pinole location at Noon on Tuesday. The counter holding the toppings was filthy. Toppings everywhere and none of them looked fresh. The one female employee was making a pizza, and did have her hair up. However, she wasn't wearing a hat or an apron. I believe that she was wearing gloves, though. I walked in and out. I won't return.
Atmosphere: 1
Tried to order online, site said unavailable. Pulled up at 8 10 pm. Was told they couldn't accommodate our request. They would be closing soon and had to be somewhere soon. We left without pizzas. This visit was disappointing, but I should have noted the time.
Atmosphere: 3
Food: 5
Service: 3
The employee's are very RUDE AND DISRESPECTFUL, EVERY TIME I ORDER IM A PIZZA SHORT OR MY ORDER IS
Atmosphere: 2
Food: 1
Service: 1
"The Cowboy" is top notch pizza. I highly recommend "The Cowboy" with an original crust.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cowboy
Ordered veggie pizza with EXTRA jalapeños, didn't even get normal jalapeños. none
Great quality made pizza 4/5 B+
Restaurantji Recommends
Placed an online order for two pizzas and one cheesy bread and everything was very salty.
You can get a large up to 5 topping onTuesdays for 12.99Or Family for 15.99Great deal
Delicious pizza, fair prices, friendly service. Love ordering from here for family pizza night. Support your local businesses
PAPA MURPHY'S PINOLE CAOkay I have lots and lots to say about this.place but I'm going to be very honestI give this place 3 stars not because I don't like this place it was my very 1st timeComing here my BF wanted to buy us pizza . Which I was like ok never had this before.So we went in I asked for the Hawaiian half and pepp half ,double pepp, and he ordered the thin xl pepp with white sauce . By the way that one wasss soo soo gudd 10 out of 10 on that one .But the problem is . I wish this lady smiled when she greeted us and who ever was there 1st. Okay so I ordered we paid 38.00 for 3 pizzas not bad at all.We have lots of kids so it worked out.Our whole order was wrong she complained about the other customers I didn't say anything I just told her not to worry I don't have to have what we ordered I was being polite and honest I was not tripping or my BF . Mrs lady I hope u get some help I do I wanted to help u because I saw ur stress ? but don't I want u to know that just taking one step at a time is OK. You did great no matter what I'm gentle with the service I know it's rough. But the complaining in front of people's is a no no. Just being real. But the pizza was good I liked the one my bf ordered not the ones I ordered Lol the white sauce makes a Difference??? ??
Love it that they still offer dough only at a reasonable price & anything else someone might want to create their own at home. The Staff is usually warm, inviting & accommodating.