Great store. Where else can you get roasted chickens and big screen tvs at the same place.
Paul J.
I just posted a one star review regarding a foreign pill in a container of Kirkland Fish Oil. I subsequently learned that my wife had mistakenly put it in there. So no blame to Costco on their quality control. However, the lack of interest displayed by their Chatperson is typical of large, impersonal corporations and I expected better from them.
Tyler G.
Great location here clean not crowded at all plenty of parking. Staff was very friendly and helpful I would highly recommend this costco location!
John R.
Long lines inconsiderate and unfriendly customer service. Employees work slowly and are not friendly.
Roxana M.
Horrible, crowded, busy, no six feet distance, the carts are not sanitize. Who's the C.E.O of this where-house. Of all the Costco I've visited this is the worst, Costco. Food court crowded, no common sense people just follow the line, turns out to be wrong line, for pick up, or purchase, a mess.
Vincent L.
A pretty typical Costco for the Bay Area, with the interior feeling slightly more spacious and spread-out than the one in San Leandro. The selection is the same, whether endless rows of mixed nuts, ginormous multi-packs of batteries that will last you through the zombie apocalypse, dozens of macarons to give the kids such a sugar high that they'll bounce off the ceiling, and enough ground meat to feed an army. The one thing I appreciated was that the crowds and parking situation were manageable when I stopped by. Perhaps this was the time of day and day of week, or the fact that I parked a bit far back, past the tire center and near the gas station. Still, gets the job done as far as your Costco fix is concerned.
Anthony B.
Went to tire center in the morning and left car there. Came back at 6 just for them to tell me they didn't fix my punctured tire bc it was unfixable. Right after, the auto shop down the street was able to fix it in 20 minutes...
Aleksandra F.
My car was broken into while I was shopping. I had nothing in my car and they stole nothing. Security guards came by, asked me if anything was stolen, and told me to park near the gas station where the cameras are. Not sure why they even have this job. Will not be going back to this Costco.
Joyce S.
STOP ASIAN HATE...... I am unfortunate to tell you that this Costco that I came so often occurs such problem as well. The Costco lady with a curly hair and dark mascara who usually works at the door checking for receipt is the person you should avoid, not too tall, 5 foot roughly. She is especially rude to all customers, not just to Asians. Twice, I was being spoke down by her. My receipt has things that are not in it and she spoke like I was stealing something from the store when the item checkout was not done by myself, she was always interrupting the minute I spoke. Even the man that works beside her knows how to show manners and keeps on apologizing for their mistakes of the checkout. So disappointed to see such things happen in this multi nation state.
Ricky R.
I have a Sam's Club membership but wore really close to a Costco so I thought I'd give it a try. The first thing I hate about Costco is they dictate how you have to pay. They only allow you to use visa card. Sorry I don't use Visa I use Mastercard and I'm not taking a hir on my credit. So this is a BIG BIG. FU to their customers. I shopped for the things I usually get at Sam's. I have dogs so I like a place to get treats at a reasonable price. Don't go to Costco. they hate your dogs (or cats for that matter) not many things for your fur babies. Walgreens carries more for your pets than Costco does. The other things we use a lot were about $2 more at Costco than Sam's. Like the Premier Protein Shakes. We buy cases and cases of these shakes a year and at $2 more a case that adds up quickly, and the 2% don't quite cover that difference. There are several other regular Sam's items that Costco prices out of consideration. Tried bakery items, prepared meals (meatloaf, ribs) just didn't cut it for me. It is a personal thing, I know, but for me... it'not happening. The store in smaller and carry selection of products also. The gas thing was really my draw to Costco but since I can't pay for it with my credit card of choice im not going pay for it all. I'm turning in my membership and staying with Sam's Club.
I went Costly today hoping that Thursday afternoon would be wise choice to avoid the crowd. When I was at the Costco, white female women in her 50s walking with no mask on sight. I thought babe forgot so that I mentioned that she has no mask. She replied to me that she is not afraid and if I don't like her not wearing the mask, I should stay away. I immediately told one the the employee but he literally walked by without saying anything. I told the staff by the customer service and they told me " o.k. thank you". But they're not moving!!!?? I told them to see if they're interested where the person could be and finally walked towards the direction. By that time, the lady wore mask by the chin. Those supervisor walked by the lady who had a mask by the chin and so i told them that she was the one. They approached to the women to wore all the way and walked away. Of course, she kept the mask as where covering just the chin. Very disappointed with their action. I will be very careful when you go and how often I shipped this locattion.
Emma W.
It pains me to write a two star review because I LOVE a good Costco run. It's kind of like an adult candy store with its array of goods and affordable prices. And who doesn't love a Costco food court? However, I really thought I could've caught COVID when I stopped by in January 2021. What happened to limiting their capacity? We were basically shoulder to shoulder in there. And while they have social distancing signs, there's no way any of us were 6 ft apart. I also really miss their acai bowls and frozen yogurt (they only have ice cream now). Please bring 'em back! Pleading with Costco to limit their capacity during this time. We really didn't feel safe.
Angel Z.
PRE-COVID REVIEW Ah Costco. Free samples, great $10 pizza, chicken bake, rotisserie chicken, and items being sold in bulk. They also accept EBT. They definitely know the way to my heart. This Costco is probably one of the better locations in the Bay. It's a lot bigger and cleaner than the one in San Leandro. They have more options in terms of Asian snacks and instant noodles. I love getting my spicy seaweed rolls and Japanese rice crackers from here. Seafood and meat is also fresh and affordable. Wink wink, the crab legs and marinated bulgogi are great finds. They also have frozen desserts such as macarons, cheesecakes, and tiramisu. I always discover something new when I come here. Only complaint is the parking and the long lines for returns. Also not sure how the experience is during COVID but I'm pretty sure it's going to be a pain to shop here. Costco, wait for me. I'll come back after the pandemic is over with.
Conny R.
We bought a Vinotemp wine refrigerator in 2012 for $900. It broke down in 2015 and Costco replaced it with a more expensive one, and we paid the $400 difference. It broke down again in 2020 and Costco's customer service says that the Costco appliance policy will not be able to do anything about it. You can return a mattress, a couch set, pots and pans over a lifetime, but NO APPLIANCES! So now we sit with a $1400 wine refrigerator that does not work. If we want to have it repaired, it will cost us around $800 by a Vino temp technician. So you may as well buy your appliances at any appliance store, because COSTCO will NOT stand behind the appliances they sell. User's recommendation: Buy your appliances at your favorite local appliance store, NOT COSTCO, because they do not stand behind their appliance products!!!!!!
Katie S.
There is an employee named Rock that was walking around with no mask on. It was just on his chin while he was talking on his cell phone. He was rubbing his gloves hand on his mouth while talking , then fixing all the products. So people were touching his gross saliva. I told the manager and didnt so anything. It was so gros s.
Great store. Where else can you get roasted chickens and big screen tvs at the same place.
I just posted a one star review regarding a foreign pill in a container of Kirkland Fish Oil. I subsequently learned that my wife had mistakenly put it in there. So no blame to Costco on their quality control. However, the lack of interest displayed by their Chatperson is typical of large, impersonal corporations and I expected better from them.
Great location here clean not crowded at all plenty of parking. Staff was very friendly and helpful I would highly recommend this costco location!
Long lines inconsiderate and unfriendly customer service. Employees work slowly and are not friendly.
Horrible, crowded, busy, no six feet distance, the carts are not sanitize. Who's the C.E.O of this where-house. Of all the Costco I've visited this is the worst, Costco. Food court crowded, no common sense people just follow the line, turns out to be wrong line, for pick up, or purchase, a mess.
A pretty typical Costco for the Bay Area, with the interior feeling slightly more spacious and spread-out than the one in San Leandro. The selection is the same, whether endless rows of mixed nuts, ginormous multi-packs of batteries that will last you through the zombie apocalypse, dozens of macarons to give the kids such a sugar high that they'll bounce off the ceiling, and enough ground meat to feed an army. The one thing I appreciated was that the crowds and parking situation were manageable when I stopped by. Perhaps this was the time of day and day of week, or the fact that I parked a bit far back, past the tire center and near the gas station. Still, gets the job done as far as your Costco fix is concerned.
Went to tire center in the morning and left car there. Came back at 6 just for them to tell me they didn't fix my punctured tire bc it was unfixable. Right after, the auto shop down the street was able to fix it in 20 minutes...
My car was broken into while I was shopping. I had nothing in my car and they stole nothing. Security guards came by, asked me if anything was stolen, and told me to park near the gas station where the cameras are. Not sure why they even have this job. Will not be going back to this Costco.
STOP ASIAN HATE...... I am unfortunate to tell you that this Costco that I came so often occurs such problem as well. The Costco lady with a curly hair and dark mascara who usually works at the door checking for receipt is the person you should avoid, not too tall, 5 foot roughly. She is especially rude to all customers, not just to Asians. Twice, I was being spoke down by her. My receipt has things that are not in it and she spoke like I was stealing something from the store when the item checkout was not done by myself, she was always interrupting the minute I spoke. Even the man that works beside her knows how to show manners and keeps on apologizing for their mistakes of the checkout. So disappointed to see such things happen in this multi nation state.
I have a Sam's Club membership but wore really close to a Costco so I thought I'd give it a try. The first thing I hate about Costco is they dictate how you have to pay. They only allow you to use visa card. Sorry I don't use Visa I use Mastercard and I'm not taking a hir on my credit. So this is a BIG BIG. FU to their customers. I shopped for the things I usually get at Sam's. I have dogs so I like a place to get treats at a reasonable price. Don't go to Costco. they hate your dogs (or cats for that matter) not many things for your fur babies. Walgreens carries more for your pets than Costco does. The other things we use a lot were about $2 more at Costco than Sam's. Like the Premier Protein Shakes. We buy cases and cases of these shakes a year and at $2 more a case that adds up quickly, and the 2% don't quite cover that difference. There are several other regular Sam's items that Costco prices out of consideration. Tried bakery items, prepared meals (meatloaf, ribs) just didn't cut it for me. It is a personal thing, I know, but for me... it'not happening. The store in smaller and carry selection of products also. The gas thing was really my draw to Costco but since I can't pay for it with my credit card of choice im not going pay for it all. I'm turning in my membership and staying with Sam's Club.
Restaurantji Recommends
I went Costly today hoping that Thursday afternoon would be wise choice to avoid the crowd. When I was at the Costco, white female women in her 50s walking with no mask on sight. I thought babe forgot so that I mentioned that she has no mask. She replied to me that she is not afraid and if I don't like her not wearing the mask, I should stay away. I immediately told one the the employee but he literally walked by without saying anything. I told the staff by the customer service and they told me " o.k. thank you". But they're not moving!!!?? I told them to see if they're interested where the person could be and finally walked towards the direction. By that time, the lady wore mask by the chin. Those supervisor walked by the lady who had a mask by the chin and so i told them that she was the one. They approached to the women to wore all the way and walked away. Of course, she kept the mask as where covering just the chin. Very disappointed with their action. I will be very careful when you go and how often I shipped this locattion.
It pains me to write a two star review because I LOVE a good Costco run. It's kind of like an adult candy store with its array of goods and affordable prices. And who doesn't love a Costco food court? However, I really thought I could've caught COVID when I stopped by in January 2021. What happened to limiting their capacity? We were basically shoulder to shoulder in there. And while they have social distancing signs, there's no way any of us were 6 ft apart. I also really miss their acai bowls and frozen yogurt (they only have ice cream now). Please bring 'em back! Pleading with Costco to limit their capacity during this time. We really didn't feel safe.
PRE-COVID REVIEW Ah Costco. Free samples, great $10 pizza, chicken bake, rotisserie chicken, and items being sold in bulk. They also accept EBT. They definitely know the way to my heart. This Costco is probably one of the better locations in the Bay. It's a lot bigger and cleaner than the one in San Leandro. They have more options in terms of Asian snacks and instant noodles. I love getting my spicy seaweed rolls and Japanese rice crackers from here. Seafood and meat is also fresh and affordable. Wink wink, the crab legs and marinated bulgogi are great finds. They also have frozen desserts such as macarons, cheesecakes, and tiramisu. I always discover something new when I come here. Only complaint is the parking and the long lines for returns. Also not sure how the experience is during COVID but I'm pretty sure it's going to be a pain to shop here. Costco, wait for me. I'll come back after the pandemic is over with.
We bought a Vinotemp wine refrigerator in 2012 for $900. It broke down in 2015 and Costco replaced it with a more expensive one, and we paid the $400 difference. It broke down again in 2020 and Costco's customer service says that the Costco appliance policy will not be able to do anything about it. You can return a mattress, a couch set, pots and pans over a lifetime, but NO APPLIANCES! So now we sit with a $1400 wine refrigerator that does not work. If we want to have it repaired, it will cost us around $800 by a Vino temp technician. So you may as well buy your appliances at any appliance store, because COSTCO will NOT stand behind the appliances they sell. User's recommendation: Buy your appliances at your favorite local appliance store, NOT COSTCO, because they do not stand behind their appliance products!!!!!!
There is an employee named Rock that was walking around with no mask on. It was just on his chin while he was talking on his cell phone. He was rubbing his gloves hand on his mouth while talking , then fixing all the products. So people were touching his gross saliva. I told the manager and didnt so anything. It was so gros s.