El Pollo Loco

13139 San Pablo Ave, Richmond
(510) 234-0097

Recent Reviews

Will Vasquez

Good place to

Atmosphere: 5

Food: 5

Service: 5

Kim Toti Petersen

Food always taste fresh.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Avocado, Chicken Avocado, Taco Salad, Double Chicken Tostada Salad, Chips and Guacamole, Burrito

Keith Norman

The burrito is pretty good. My kids also like the mac-n-cheese with flour tortillasKid-friendliness: A 4 piece legs and wings works for kids ages 8 or younger

Recommended dishes: Burrito

Eva Martinez

The service was good the food was good it was nice and cleanVegetarian options: Chips and Guacamole, salads , burrito bowl , burrito with just cheese and beans sauce and veggiesDietary restrictions: They have a lot of good sidesParking: Handicap parking and parking for everyoneWheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mexican Caesar Bowl, Avocado, Double Chicken Tostada Salad, Chips and Guacamole, Burrito, Double Chicken Avocado Salad, Salad

Hemant Patel

Healthiest fast food chicken place. All the chicken is grilled. Plenty of sides and bowls. Tortilla soup is excellent.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Tortilla Soup, Tortillas, Double Chicken Tostada Salad, Double Chicken Avocado Salad

Samuel Rodriguez

Thankfully after the owner switched all workers we can finally have our meals on time.

Atmosphere: 4

Food: 4

Service: 4

Derrick Perryman

Cool Place ?

Atmosphere: 4

Food: 4

Service: 4

John D.

I've never been inside and always use the drive through, on average maybe 5 times a year. I have never had a bad experience except once several years ago, I got tainted chicken or something and got some minor food poisoning from it. I have however been back several times since then and have had no issues so that was probably just a one-off. The drive through always seems quite efficient and pro tip, one of the best values here is the pollo bowl. Check it out as it's still under $6.00 and for me is enough food for a meal. Granted, it's mostly rice, just topped with some diced grilled chicken and salsa, but it's tasty.

Saane M.

Service is horrible and they are always saying they are out of the green salsa. When you tell them to cancel your order and refund you, they manage to find the salsa. Horrible!

Charles Shreeve

Chicken is fantastic. Everything else is excellent too.

Food: 5

Service: 5

Recommended dishes: Avocado, Chips, Double Chicken Avocado Salad

Juan Prez

The roasted chicken is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado

Ahmed Almurisi

That so bad and stopped things please don’t close the door because it was having to DoorDash and Uber

Atmosphere: 1

Food: 1

Service: 1

Osmaniz C.

dejo este comentario por que es muy buen restaurante exelente servicio comida de calidad muy buena atencion la comida es deliciosa y caliente para comer en familia lo recomiendo mucho

Ahdam Brown

Great fast-food that is not bad for you.

Atmosphere: 3

Food: 5

Service: 4

jessica Muniz` (jmuniz143)

Love going through the drive-thru because dining-in is kind of questionable. The tables were not clean, I had to ask for someone to clean, which I got attitude for. They don't have napkins or anything out like salsa etc. not plates... just not the best experience for me with a 3 yr old. Oh and you can only use EBT dining-in which sucks!!

Atmosphere: 1

Food: 4

Service: 3

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