3045 Cutting Blvd, Richmond
Very good food
I would leave zero if possible. I used their online ordering and prepaid. I arrived to find a closed restaurant. When I contacted the establishment the next day, I was told that they did not speak English and there was no manager to speak to. When I said ok, I'll call the police, I got the number of a manager. He talked me into keeping the order and letting them cook it for me another day. I called to arrange this the next day. I arrived 45 minutes after order was placed, 20 minutes later than the arranged time. When I arrived, one unmasked worker was eating, another unmasked worker was taking cash, without cloves, from a customer who wasn't wearing a mask. When I said what I was there for, they told me it wasn't started, they needed 20 minutes. Then both workers turned toward the food prep area. Neither washed their hands. I told them not to make it. I informed the manager, have been in contact, and nothing has been returned. I would like my $46 back, no loss was incurred, my food was never prepared. If they can't stay open reliably, they shouldn't offer pay ahead online ordering. And the establishment is not safe, no safety protocols were followed at all; even pre-covid, handwashing after cash handling and eating was expected. Very disappointed.
I just received a delivery order from this place and the food was really great!! I am so anxious about ordering chicken in anything because there's usually untrimmed pieces of cooked chicken with fat or tendons in it and if I bite into that, I can't finish whatever it is. Their chicken is cooked perfectly. The super taco is amazing! Also ordered the steak quesadilla and the meat was tender and seasoned well. I am impressed with this place. I read reviews and I can't understand why they don't have higher ratings. It was perfect to me!!
We ordered through DoorDash and it was our first time for Quetzal. It knocked my socks off! The best chicken burrito I've ever had; moist, tender chunks of chicken, delicious sauce, great value. The pupusa was delish. Tacos al pastor very generous and yummy. Great!!
The food was good, and the burrito was pretty big!
Ordered some nachos and the cheese was replaced with some type of orange liquidity water. Nastiest nachos in the entire world, hands down.
Really really good mexican food, but they did get my orders wrong (so unfortunate!). Was craving some Caldo de Res one day during SIP and scrolled through numerous mexican joints and noticed that this place has some good looking pupusas and betted on this place being good. When the food was delivered, it came piping HOT! Everything was wrapped in foil. I ordered 2 pupusas (pork and cheese and lorocco and cheese), 2 tacos (carnitas, but I got a wrong order), 2 taquitos (missing), 1 chicken tamale, and a caldo de res. The pupusas were delicious and hot, the cheese and the pickled cabbage worked sooo well together. The melty cheese blended with pork was so delicious. The tamale was wrapped in a banana leaf, super soft and moist, not dry at all! Wish there were more chicken pieces and sauce, but the corn had great flavor, one of the better tamale I've had! The BEST item was the caldo de res. For $14, you get a huge tub of piping hot, flavorful, oxtail soup, with quite a few chunks of beef and oxtail pieces, and other goodies like corn, potato, chayote, and carrots. Love it with the onions, cilantro, and lime! The oxtail was super tender and had great beefy flavor, and the beef chunks were tender and soft too! Definitely satisfied my mexican soup cravings. Ordering again next time for their pupusas, tamales, and caldo de res!! Don't get my order wrong again!
Don’t speak English, food is trash
Order a super burrito and it was filled with rices and lil flavor if u want a rices burrito this is the places and they over charge for the the food its totally not worth the price there Pupusas are very expensive save your Monye very disappointed
Great prices great food and great service.
Never again. Ordered through Doordash several times, always hit or miss. This time there were 2 HUGE bones in my extra greasy chicken tamal. Can't get a hold of the restaurant. Seriously, get it together!
Great prices (especially for this area) great food and great service. We will be back.
3045 Cutting Blvd, Richmond, CA 94804