Just finished having dinner with my daughter at the macaroni grill. The food was delicious the manager Mark came to our table and talk with us for a while. A very nice experience. We will be back great atmosphere great food.?
K Dakotah
Good food toxic environment. The waitress who was dirty blonde, long , crimped hair, maybe mid-30s, often in a pigtail. She's loud and would literally shout to the kitchen over us. Blaming others for her mistakes. First time coming in years was disappointed in service from waitress. But I acknowledge and appreciate the hard working cook's
The dining experience at Macaroni Grill was outstanding! I enjoyed everything, including great drinks, bread, soup, salmon, and pasta, topping it off with their key lime cheesecake. Thank you to our friendly server, Adela, and a shoutout to the Chef's Adrian and Chris.
Had a mixup with online order. They were quick to respond and make it
Atmosphere: 5
Food: 4
Service: 4
G.Sherniel Beh
My husband and I stopped by for dinner 2/25/24. Sat there for 15 minutes and no one came to our table. I host asked as we left nonchalantly, “no one came to your table?”. I’m giving them one star, because there’s no ZERO. First and last time EVER.
Service: 1
TDee
Food was excellent, our waitress Rosie was really nice. It took awhile to get out wine and food for how slow it was that night, but that is something I can easily look past considering the food was great. However, I was seated by the hostess at a dirty booth that had not yet been cleaned. It was extremely disappointing. I had been here previously multiple times so I didn't expect this from the restaurant. I did not complain at all because it didn't seem worth my energy or time. After that experience I doubt we will be returning in the immediate future.
Eggie
Valentine's evening at Macaroni Grille was a mixed bag. The place was VERY crowded and I was glad that I made a reservation. The servers were constantly moving and yet our service was very slow. Our server was very nice and kept apologizing for the delays and we knew it was not her fault. My bruschetta appetizer was very good but my chicken scallopini was marginal. The chicken was tough and the noodles needed more sauce. Sadly, they ran out of the chocolate cake so we had the cannoli which were just OK. However, we have been to Macaroni Grille many times and will definitely be back. We think this very busy night was just a fluke.
AlexW
From the outside, this looks like the same Romano's Macaroni Grill chain (same signage and design, etc.) we all know but upon entry we were greeted with a sign stating that this location is not affiliated with Romano's Macaroni Grill. Indeed, gone are the traditional Macaroni Grill touches (singers in the dining room, waiters who write their name on your paper "table cloth", the meat display upon entry, Italian lessons in the (dirty) restrooms, dimmed lighting for mood, etc.). Prices are still the same, though! As we entered the restaurant, to the right was what appeared to be a chef's table but it was filled with more than dozen plated dishes with plastic covers waiting to go to tables (we then saw them being uncovered and taken to tables). This didn't inspire us to have faith in the quality of food we were about to receive. The host sat us (a party of two) at a large table for five because service was "very slow" that evening but he "knows that server and he'll be quicker." Weird! The server was great and while it did take a longer than normal time to get our food, he kept us in drinks and bread and we were happy. The food wasn't outstanding but it was good and warm and we left happy with our meals. Everything besides our server and the food, though, was just weird from start to finish. In an area of town with an abundance of restaurants there is no reason to ever return.
KBBB
Food is always hot and fresh. Serivce was friendly and timely. The bread is not very good as it is dowey and they good really use a splah of Italian dried herbs on the oil and vinegar.
David R.
Please avoid this horrible restaurant with terrible food and service.I can't understand that with the amount of money they charge they donot deliver on quality and service
Bathrooms are dirty. The towel dispensers were broken, empty, and laying on the counter.Food was cold and poorly made.
Atmosphere: 1
Food: 1
Service: 4
Albert Madrid
I must blame the management. Most of the staff did their best to accommodate my wife and me, but were not well trained. We requested a booth, but the host did not have one. He suggested a booth at the bar, but the table was wobbly, so we waited at the bar for a booth to open up. The bar was dirty and wine selection not very good. When we were finally seated, it took awhile for the waitress to get to us. The bread that was brought to our table was disappointing. It was glorified white bread with oil over the top, and they did not supply a suitable knife to cut it. We ordered the calamari and stuffed mushrooms but the server forgot the mushrooms, and when delivering the calamari, reached over the wall between the kitchen and dining room to serve it to us - bad! The calamari was so-so. The mushrooms were mushy and oily. We ordered the shrimp scampi to share, but the server forgot to bring the soup that came with it. Again, she reach over the wall to serve it, and did not remove our appetizer dishes. We decided on the cheesecake for dessert. It too was only so-so. Also, my wife used the restroom and said it was dirty like a highway truck stop. The bill was presented on a device, and although the server tried to explain it, was confusing. I asked for a receipt, but the server said she could not print one. There are too many other italian restaurants with comparable prices and better food and service to return to this one.
Atmosphere: 2
Food: 2
Service: 2
RobertM
Terrible, Terrible way of notifying customers with reservations waiting in bar area, their table is ready..Horrendous system..To just holler out a name in a crowded noisy area is completely unacceptable...
Marc V.
Never again. Terrible service, undercooked pasta, this place has sure gone down hill.
Victorine Sanders
Ordered Create Your Own Pasta for delivery. Totally blland and tasteless with no cheese. Why do restaurants treat delivery customers like we don't matter?
Just finished having dinner with my daughter at the macaroni grill. The food was delicious the manager Mark came to our table and talk with us for a while. A very nice experience. We will be back great atmosphere great food.?
Good food toxic environment. The waitress who was dirty blonde, long , crimped hair, maybe mid-30s, often in a pigtail. She's loud and would literally shout to the kitchen over us. Blaming others for her mistakes. First time coming in years was disappointed in service from waitress. But I acknowledge and appreciate the hard working cook's
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Tiramisu, Calamari Fritti, Calamari
The dining experience at Macaroni Grill was outstanding! I enjoyed everything, including great drinks, bread, soup, salmon, and pasta, topping it off with their key lime cheesecake. Thank you to our friendly server, Adela, and a shoutout to the Chef's Adrian and Chris.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Salad, Penne Rustica
Had a mixup with online order. They were quick to respond and make it
Atmosphere: 5
Food: 4
Service: 4
My husband and I stopped by for dinner 2/25/24. Sat there for 15 minutes and no one came to our table. I host asked as we left nonchalantly, “no one came to your table?”. I’m giving them one star, because there’s no ZERO. First and last time EVER.
Service: 1
Food was excellent, our waitress Rosie was really nice. It took awhile to get out wine and food for how slow it was that night, but that is something I can easily look past considering the food was great. However, I was seated by the hostess at a dirty booth that had not yet been cleaned. It was extremely disappointing. I had been here previously multiple times so I didn't expect this from the restaurant. I did not complain at all because it didn't seem worth my energy or time. After that experience I doubt we will be returning in the immediate future.
Valentine's evening at Macaroni Grille was a mixed bag. The place was VERY crowded and I was glad that I made a reservation. The servers were constantly moving and yet our service was very slow. Our server was very nice and kept apologizing for the delays and we knew it was not her fault. My bruschetta appetizer was very good but my chicken scallopini was marginal. The chicken was tough and the noodles needed more sauce. Sadly, they ran out of the chocolate cake so we had the cannoli which were just OK. However, we have been to Macaroni Grille many times and will definitely be back. We think this very busy night was just a fluke.
From the outside, this looks like the same Romano's Macaroni Grill chain (same signage and design, etc.) we all know but upon entry we were greeted with a sign stating that this location is not affiliated with Romano's Macaroni Grill. Indeed, gone are the traditional Macaroni Grill touches (singers in the dining room, waiters who write their name on your paper "table cloth", the meat display upon entry, Italian lessons in the (dirty) restrooms, dimmed lighting for mood, etc.). Prices are still the same, though! As we entered the restaurant, to the right was what appeared to be a chef's table but it was filled with more than dozen plated dishes with plastic covers waiting to go to tables (we then saw them being uncovered and taken to tables). This didn't inspire us to have faith in the quality of food we were about to receive. The host sat us (a party of two) at a large table for five because service was "very slow" that evening but he "knows that server and he'll be quicker." Weird! The server was great and while it did take a longer than normal time to get our food, he kept us in drinks and bread and we were happy. The food wasn't outstanding but it was good and warm and we left happy with our meals. Everything besides our server and the food, though, was just weird from start to finish. In an area of town with an abundance of restaurants there is no reason to ever return.
Food is always hot and fresh. Serivce was friendly and timely. The bread is not very good as it is dowey and they good really use a splah of Italian dried herbs on the oil and vinegar.
Please avoid this horrible restaurant with terrible food and service.I can't understand that with the amount of money they charge they donot deliver on quality and service
Restaurantji Recommends
Bathrooms are dirty. The towel dispensers were broken, empty, and laying on the counter.Food was cold and poorly made.
Atmosphere: 1
Food: 1
Service: 4
I must blame the management. Most of the staff did their best to accommodate my wife and me, but were not well trained. We requested a booth, but the host did not have one. He suggested a booth at the bar, but the table was wobbly, so we waited at the bar for a booth to open up. The bar was dirty and wine selection not very good. When we were finally seated, it took awhile for the waitress to get to us. The bread that was brought to our table was disappointing. It was glorified white bread with oil over the top, and they did not supply a suitable knife to cut it. We ordered the calamari and stuffed mushrooms but the server forgot the mushrooms, and when delivering the calamari, reached over the wall between the kitchen and dining room to serve it to us - bad! The calamari was so-so. The mushrooms were mushy and oily. We ordered the shrimp scampi to share, but the server forgot to bring the soup that came with it. Again, she reach over the wall to serve it, and did not remove our appetizer dishes. We decided on the cheesecake for dessert. It too was only so-so. Also, my wife used the restroom and said it was dirty like a highway truck stop. The bill was presented on a device, and although the server tried to explain it, was confusing. I asked for a receipt, but the server said she could not print one. There are too many other italian restaurants with comparable prices and better food and service to return to this one.
Atmosphere: 2
Food: 2
Service: 2
Terrible, Terrible way of notifying customers with reservations waiting in bar area, their table is ready..Horrendous system..To just holler out a name in a crowded noisy area is completely unacceptable...
Never again. Terrible service, undercooked pasta, this place has sure gone down hill.
Ordered Create Your Own Pasta for delivery. Totally blland and tasteless with no cheese. Why do restaurants treat delivery customers like we don't matter?
Food: 1