Buffalo Wild Wings

2023 Arden Wy, Sacramento
(916) 646-8131

Recent Reviews

Jose Villegas

Great experience honestly, they have a new bartender and she is full of energy. Honestly the food could've been bad but she makes up for it.

M Q

Food is good, have been to multiple locations and this one is the only location that charges 5$ per person to watch the ufc fights. I was waiting for an hour for my table only to find out they charge to watch the fights and then they made me pay for that up front before even being seated. Also, they only accepted cash for that? A little weird if you ask me, between me and my party we spent upwards of 150$ and being charged an extra 20$ for a party of 4 just for watching the fights seems silly.

Atmosphere: 1

Food: 4

Service: 4

Gary Gainey

Wings were not good (previous experience)Today 1/27/23 had a fantastic experience young lady behind the bar very sociable with great customer service ?Thank you ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Wings

Isabel

Would love to see beatboxes here! I know in some locations in CA and AZ they have it on the

Atmosphere: 5

Food: 5

Service: 5

B M

Updating my review from 6 years ago from my experience today.Placed an online order after receiving a bogo offer at my email, at around 12pm, 1/30/24. Come to find out, I received no such bogo and had to read the small print that shows it is dine in only.Overcharged and received less food than anticipated. Manager was un apologetic and had no concern for helping me correct the issue. Wouldn't even give me the bogo 50%, which is offered for takeout. Ended up paying extra for less.I will not be returning to this location.In response to BWW: Your corporate representative was worse, blatantly rude even. I am just surprised at the customer service here, not the same business I remember.

Service: 1

Zechariah Muzio

I had a wonderful time eating lunch with my wifey for my birthday. We like the milder rubs and sauces, and with the app, we got a set of 6 wings for free! The food came fast, and the service was great. Awesome place to eat for my birthday lunch meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Ari

My overall and food rate is based off of a To Go Order. When I arrived there was only one waitress handling the to go orders and she was a little bit of everywhere, there was a line however they have the orders with names on a shelf and since mine was pre paid, I took mine.I am fully aware food is not the same as fresh from the kitchen, but this quality was not appeasing. The chicken wings barely had meat and had a cardboard texture. The chicken sandwich was alright, but dry and the tenders made my 6 year old son ask me if he can have something else.I don’t normally leave bad reviews, but this may be my one. Sorry BWW, but for $56 I was not satisfied.

Atmosphere: 4

Food: 2

Service: 4

Arianne C.

My overall and food rate is based off of a To Go Order. When I arrived there was only one waitress handling the to go orders and she was a little bit of everywhere, there was a line however they have the orders with names on a shelf and since mine was pre paid, I took mine. I am fully aware food is not the same as fresh from the kitchen, but this quality was not appeasing. The chicken wings barely had meat and had a cardboard texture. The chicken sandwich was alright, but dry and the tenders made my 6 year old son ask me if he can have something else. I don't normally leave bad reviews, but this may be my one. Sorry BWW, but for $56 I was not satisfied.

Silvia Jimenez

I kept redeeming my points for the 10 traditional wings and overtime I go to the place my order not their I show them my confirmation and the order it was place and time I'm supposed to pick up and they can't help me due to they don't see my order but they see the confirmation...so I had to refund my points and it happens constantly back to back ! Its very frustrating to even get hold of you guys I tried customer service and nothing!

Service: 1

Recommended dishes: Mango Habanero, Chicken Wings

Leydi L.

Our server was amazing! Kind, patient & attentive. Food was great and came out in a timely manner.

Julia Ivanitskiy

I placed an online order Thursday 01/04/24 and when we arrived to pick up the order like we were instructed to, we were met with manager #1 saying that our order was never received. We even showed him the confirmation number. And still didn't receive it. I ended up driving home hungry and very frustrated. I was told before I drove home, to check my bank statement to make sure that it was drafted, I came home and checked and it was drafted. I called the restaurant back and spoke with manager #1(not adding names to protect their identity and I dealt with more than 1), who proceeded to tell me that he will refund the order and make it all up for us if I was ok with driving back over tonight. I said that we had picked up dinner elsewhere. And he then asked what day would best work for me, to which I replied Saturday, January 6th, he said wonderful I will leave a detailed note for the manager that will be working that shift to take care of that for you.Well come Saturday I called at about 5pm and spoke with manager #2, to my surprise, was told that he never received said note and was unaware of what happened. I was then informed that he was in the middle of their dinner rush and that he would investigate it and call me back within 1-2 business days. Those days came and went with no call. I ended up calling back Monday 01/08/24, no answer, called a second time and no answer. I called again the following day and spoke with manager #2, who said that he had already placed the refund to go through based on my order that he found in their system and that I should expect the refund within 5-7 business days. He said I am pretty sure that I spoke to you Saturday and sorted this out. No sir, you absolutely didn't. How was manager #2 able to find my order, but manager #1 made it seem like it was a needle in a hay stack?*** word of advice, never place an online order ever again, here. Save yourself the headache that I got.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Mitchell Vanburen

Doordashed this. I know this is not how your Nashville hot boneless wings is suppose to look.

Food: 1

Recommended dishes: Chicken Wings

benjaminGonzlez

The burger was good and the bacon was worth the up charge. Wings is winging but i was just told that.

Atmosphere: 5

Food: 4

Service: 4

Harpinder Samra

They were very rude. They were very disrespectful. They showed us attitude. The manager was unprofessional. The mexican guy un the front showed us horrible attitude. Never going there again ever.??????????????????????????????????????

Atmosphere: 1

Food: 1

Service: 1

Gloria Villasenor

Please be aware of this location, I was here yesterday an African American lady maybe about 27 years old was my waiter , I tipped my waiter cash, today I was charged 4$ over my actual payment. Meaning she tipped herself !! I’ve been trying to get a hold of management but no luck!! It’s only $4 but regardless it’s so selfish I gave her a cash tip ! If she did this to me she definitely does this hustle all day while serving thinking people don’t keep up with there expenses. I signed the receipt with tip 0.00 and my total to be $51.69 . This is crazy and illegal, please be aware of coming here they will steal your money also !

Service: 1

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