People at this place are awful, especially the managers. Making their fellow students feel as if they have less value as a person. As a someone with heavy introvert personality, it took me more than 2 months to walk in there and get a drink, and even though they were friendly at first, as soon as I told the person behind the counter that my order was wrong, and if I could get the right one, their attitude change completely, and a couple of them were making comments and laughing at me, while I pretend to look at my phone. This childish behavior is unacceptable for students of this university. Many of the students coming here for coffee have enough stress with school work and everything else that comes with it. So many in our first semester, and don't need sarcasm and bullying from the people making the coffee. How can they ask for support when the company treats them badly when they are doing the same thing to us.
Atmosphere: 1
Food: 4
Service: 1
Adriana Romero
everytime i order light ice they always put
Atmosphere: 1
Food: 2
Service: 3
Victoria Rubschlager
Some workers are amazing but this semester I have not had a single order made correctly, especially if it’s an online order. I’ve paid for extra of something and they don’t even put what was in the base drink. Just nothing lmao. They never include things you specify on the order which could be really bad if you have allergies, thank goodness I don’t. There’s just always something wrong with every drink and it’s either intentional or complete dismissiveness because they’re “so busy”. Yes you’re busy you work at Starbucks. Again some workers are great and so kind but some act like it’s a jail sentence. I’m not sure if their conditions are that bad or something, maybe hire more people, idk. I just would not recommend going here, you 100% will not get what you ordered. the howl and growl I’ve heard is better if you really want something from here.
Atmosphere: 3
Food: 3
Service: 1
Gio Guzman
People at this place are awful, especially the managers. Making their fellow students feel as if they have less value as a person. As a someone with heavy introvert personality, it took me more than 2 months to walk in there and get a drink, and even though they were friendly at first, as soon as I told the person behind the counter that my order was wrong, and if I could get the right one, their attitude change completely, and a couple of them were making comments and laughing at me, while I pretend to look at my phone. This childish behavior is unacceptable for students of this university. Many of the students coming here for coffee have enough stress with school work and everything else that comes with it. So many in our first semester, and don't need sarcasm and bullying from the people making the coffee. How can they ask for support when the company treats them badly when they are doing the same thing to us.
Atmosphere: 1
Food: 1
Service: 1
tahila session
I wouldn’t recommend this store I order a large black coffee online while I was getting ready for work at home . When I arrived to get my coffee they had my empty cup just sitting there I had to ask them about my order I’m glad I did because I would of just sat there for nothing they never even brewed my coffee now im going to late for work because I have to wait for them to brew my coffee I order it at 6:50
Atmosphere: 1
Food: 1
Service: 1
emily sati
Barista Daniel was very pleasant to work with and had my order ready in no time. 10/10 service, loved all his cat pins!!!!
em sati
Barista Daniel was very pleasant to work with and had my order ready in no time. 10/10 service, loved all his cat pins!!!!
e arnott
They lost my ticket so i waited almost 40 minutes for nothing. took them 10 minutes after i mentioned my drink to them. it wasn’t even made right when i finally got it i just left because i was so mad. the girl who ordered before still hadn’t received her drink. i got a cup with someone else’s name and order on it. I asked for extra caramel which i did not receive. my roommate has also had several orders messed up. my coffee tasted like chocolate milk. it was definitely not made right. and when the girl asked me what my order was she walked away before i finished. then came back asking me what my order was again. she was very rude about it. like you lost my tag why are you being rude about it. also the caramel was definitely not extra like i ordered. it was a single line that didn’t even go all the way around the cup. and it wasn’t on top like i wanted.
Cindy Mejia
I normally get my coffee here it's good but today I got my regular order but the milk was spoiled and there was white things floating all over my drink I didn't notice right away and I'm very disappointed that I couldn't get a new drink because I had already left.
From all the Starbucks I have been through in San Bernardino. This is my favorite one. Every one there is very friendly and kind. They have great customer service and even if drive thru is packed . It goes by fast. It's Starbucks I need it to get me through my day. And I have the patience to wait in line. Just to see all the batistas happy to see you. They always greet you with a smile ?
Bestzayra Arevalo
Over loaded with cinnamon, was choking on it. Still gonna drink it though
Hello
The sausage, egg, and cheese breakfast sandwiches were yummy. Yes, music is a little loud; but what establishment isn't when college students work it. It could also be they have no control over it; again, I don't know. Also, anyone talking about a drive-thru, this one is inside a library. Even if you are a worker with a golf cart, you still have to get up and walk inside.
Voltron Prime
They don't have toffeenut or hazelnut anymore
Amanda B.
Not only was their customer service terrible but they were extremely slow even when having 6 people working. I asked for light ice on my pink drink and this is what they gave me?? Not only was it full of ice but it was extremely watery as well. I drank it anyways since I paid money and I had somewhere to be.
People at this place are awful, especially the managers. Making their fellow students feel as if they have less value as a person. As a someone with heavy introvert personality, it took me more than 2 months to walk in there and get a drink, and even though they were friendly at first, as soon as I told the person behind the counter that my order was wrong, and if I could get the right one, their attitude change completely, and a couple of them were making comments and laughing at me, while I pretend to look at my phone. This childish behavior is unacceptable for students of this university. Many of the students coming here for coffee have enough stress with school work and everything else that comes with it. So many in our first semester, and don't need sarcasm and bullying from the people making the coffee. How can they ask for support when the company treats them badly when they are doing the same thing to us.
Atmosphere: 1
Food: 4
Service: 1
everytime i order light ice they always put
Atmosphere: 1
Food: 2
Service: 3
Some workers are amazing but this semester I have not had a single order made correctly, especially if it’s an online order. I’ve paid for extra of something and they don’t even put what was in the base drink. Just nothing lmao. They never include things you specify on the order which could be really bad if you have allergies, thank goodness I don’t. There’s just always something wrong with every drink and it’s either intentional or complete dismissiveness because they’re “so busy”. Yes you’re busy you work at Starbucks. Again some workers are great and so kind but some act like it’s a jail sentence. I’m not sure if their conditions are that bad or something, maybe hire more people, idk. I just would not recommend going here, you 100% will not get what you ordered. the howl and growl I’ve heard is better if you really want something from here.
Atmosphere: 3
Food: 3
Service: 1
People at this place are awful, especially the managers. Making their fellow students feel as if they have less value as a person. As a someone with heavy introvert personality, it took me more than 2 months to walk in there and get a drink, and even though they were friendly at first, as soon as I told the person behind the counter that my order was wrong, and if I could get the right one, their attitude change completely, and a couple of them were making comments and laughing at me, while I pretend to look at my phone. This childish behavior is unacceptable for students of this university. Many of the students coming here for coffee have enough stress with school work and everything else that comes with it. So many in our first semester, and don't need sarcasm and bullying from the people making the coffee. How can they ask for support when the company treats them badly when they are doing the same thing to us.
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t recommend this store I order a large black coffee online while I was getting ready for work at home . When I arrived to get my coffee they had my empty cup just sitting there I had to ask them about my order I’m glad I did because I would of just sat there for nothing they never even brewed my coffee now im going to late for work because I have to wait for them to brew my coffee I order it at 6:50
Atmosphere: 1
Food: 1
Service: 1
Barista Daniel was very pleasant to work with and had my order ready in no time. 10/10 service, loved all his cat pins!!!!
Barista Daniel was very pleasant to work with and had my order ready in no time. 10/10 service, loved all his cat pins!!!!
They lost my ticket so i waited almost 40 minutes for nothing. took them 10 minutes after i mentioned my drink to them. it wasn’t even made right when i finally got it i just left because i was so mad. the girl who ordered before still hadn’t received her drink. i got a cup with someone else’s name and order on it. I asked for extra caramel which i did not receive. my roommate has also had several orders messed up. my coffee tasted like chocolate milk. it was definitely not made right. and when the girl asked me what my order was she walked away before i finished. then came back asking me what my order was again. she was very rude about it. like you lost my tag why are you being rude about it. also the caramel was definitely not extra like i ordered. it was a single line that didn’t even go all the way around the cup. and it wasn’t on top like i wanted.
I normally get my coffee here it's good but today I got my regular order but the milk was spoiled and there was white things floating all over my drink I didn't notice right away and I'm very disappointed that I couldn't get a new drink because I had already left.
Nice way to get your drink without leaving campus
Restaurantji Recommends
From all the Starbucks I have been through in San Bernardino. This is my favorite one. Every one there is very friendly and kind. They have great customer service and even if drive thru is packed . It goes by fast. It's Starbucks I need it to get me through my day. And I have the patience to wait in line. Just to see all the batistas happy to see you. They always greet you with a smile ?
Over loaded with cinnamon, was choking on it. Still gonna drink it though
The sausage, egg, and cheese breakfast sandwiches were yummy. Yes, music is a little loud; but what establishment isn't when college students work it. It could also be they have no control over it; again, I don't know. Also, anyone talking about a drive-thru, this one is inside a library. Even if you are a worker with a golf cart, you still have to get up and walk inside.
They don't have toffeenut or hazelnut anymore
Not only was their customer service terrible but they were extremely slow even when having 6 people working. I asked for light ice on my pink drink and this is what they gave me?? Not only was it full of ice but it was extremely watery as well. I drank it anyways since I paid money and I had somewhere to be.