I have came to this place 2x in a row they are not opening on time at 11am like the advertisement says. The 2nd time someone was inside and just ignored people. I went next door to by a burrito instead. At least this place is open and available.
Service: 1
Sotha P.
Came here after years of not having cheesesteak from this restaurant. I can honestly say it'll be years until I come here again. Cheesesteak has no flavor. Also very expensive
No salads food was not good service was Terrible place was dirty do not recommend to anybody
Manuel C.
I enjoyed my mushroom cheese steak, but really didn't taste the onions. The home made chips with garlic was fantastic. You could also get them in Cajun or spicy flavor.
Suzanna M.
My family orders from the Cheesesteak Shop on Monterey Rd. At least 1-3 times a month. The last few times we've ordered I've noticed they forgot to add Cajun seasoning to the fries and chips as requested. We ordered again today and I added a note asking if they could please remember to add the Cajun seasoning this time as it's been forgotten the last few times Thank You. It feels a little targeted that the employees would put almost 3 times the amount of seasoning. It's very unfortunate they felt the need to get back at us for a simple request that was nice and had please and thank you in there to make sure it didn't come off mean. I wouldn't normally take it this far but I called and asked to speak to the Manager and they put me on an open hold for 15 minutes before I decided to hang up. Maybe that was done purposely too who knows. Guess we'll have to find a new cheesesteak place because it's unbelievable they would treat some of their usual customers like this. They've never put this much seasoning in all the years we've been going there. I've added a few pictures showing how much seasoning we had to take off and even then they were still inedible.
Kendra Vasquez
Visiting the area and stopped by for lunch. The subs didn't have much meat.When I looked in my bag, I noticed I was missing an order of fries so I asked the man at the counter about the missing fries and he made me pay for another order.?!Overall, just okay.
Atmosphere: 4
Food: 3
Service: 3
Jerizz A.
First order food here right now. They don't use gloves they touch the bread without gloves and the lady touch the meat without using gloves and put it on the top of my sandwich ! Never gonna comeback here.!
Jason Stewart
Always load up the peppers, unlike some other Cheesesteak Shops!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: King Philly Cheese Steak
Hank P.
They used to be my favorite place to get cheese steaks. The quality has gone down considerably and the customer services is atrocious. The people who work there are rude, careless, and sloppy.
Decent cheesesteak for California. They got the bread right but not enough cheese.
Atmosphere: 3
Food: 3
Service: 3
Leslie P.
We walked downtown and decided to try this place out. The cheesesteaks were okay. A little pricey for what you get but it was just something to eat before we go watch a movie. If you are looking for a quick bite with friends or family, come here but I'm not sure if this place made it to my top list of places to come back and eat at.
Johanson R.
As a long time Cheesesteak affecianado (of the Pat's Steaks faction in the S. Philly Cheesesteak debate) I am always dubious of West Coast Cheesesteaks. When a friend heard many commercials during Giant's broadcasts she suggested we give this place a shot on our way to see the SJ Giants. A small unassuming place in a strip mall on Monterey Rd., like most good grab-n-gos, there wasn't much in the way of ambiance. They specialize in one thing and their menu accommodates little else; cheesesteaks, accessories, fries, and a vegetarian option. Service was quick, the folks nice, and the food right on. The only difference between this and my cherished Pat's was this steak is chopped, Pat just lays on layers. The roll was soft and soaked up the juices without falling apart, and the flavor was excellent. We'll probably go back before every game, it's cheaper and better than ballpark food.
Guy M.
This was my favorite cheese steak shop, however my last visit made me livid, their service is absolutely horrid. So much so, that this will be my only 1star review.I will never come back again.
Amber Bendana
Delicious and excellent service!Definitely the best cheese steak on the west coast!
I have came to this place 2x in a row they are not opening on time at 11am like the advertisement says. The 2nd time someone was inside and just ignored people. I went next door to by a burrito instead. At least this place is open and available.
Service: 1
Came here after years of not having cheesesteak from this restaurant. I can honestly say it'll be years until I come here again. Cheesesteak has no flavor. Also very expensive
Great food good
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Onion Rings, Steak Fries, Sandwich
No salads food was not good service was Terrible place was dirty do not recommend to anybody
I enjoyed my mushroom cheese steak, but really didn't taste the onions. The home made chips with garlic was fantastic. You could also get them in Cajun or spicy flavor.
My family orders from the Cheesesteak Shop on Monterey Rd. At least 1-3 times a month. The last few times we've ordered I've noticed they forgot to add Cajun seasoning to the fries and chips as requested. We ordered again today and I added a note asking if they could please remember to add the Cajun seasoning this time as it's been forgotten the last few times Thank You. It feels a little targeted that the employees would put almost 3 times the amount of seasoning. It's very unfortunate they felt the need to get back at us for a simple request that was nice and had please and thank you in there to make sure it didn't come off mean. I wouldn't normally take it this far but I called and asked to speak to the Manager and they put me on an open hold for 15 minutes before I decided to hang up. Maybe that was done purposely too who knows. Guess we'll have to find a new cheesesteak place because it's unbelievable they would treat some of their usual customers like this. They've never put this much seasoning in all the years we've been going there. I've added a few pictures showing how much seasoning we had to take off and even then they were still inedible.
Visiting the area and stopped by for lunch. The subs didn't have much meat.When I looked in my bag, I noticed I was missing an order of fries so I asked the man at the counter about the missing fries and he made me pay for another order.?!Overall, just okay.
Atmosphere: 4
Food: 3
Service: 3
First order food here right now. They don't use gloves they touch the bread without gloves and the lady touch the meat without using gloves and put it on the top of my sandwich ! Never gonna comeback here.!
Always load up the peppers, unlike some other Cheesesteak Shops!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: King Philly Cheese Steak
They used to be my favorite place to get cheese steaks. The quality has gone down considerably and the customer services is atrocious. The people who work there are rude, careless, and sloppy.
Restaurantji Recommends
Decent cheesesteak for California. They got the bread right but not enough cheese.
Atmosphere: 3
Food: 3
Service: 3
We walked downtown and decided to try this place out. The cheesesteaks were okay. A little pricey for what you get but it was just something to eat before we go watch a movie. If you are looking for a quick bite with friends or family, come here but I'm not sure if this place made it to my top list of places to come back and eat at.
As a long time Cheesesteak affecianado (of the Pat's Steaks faction in the S. Philly Cheesesteak debate) I am always dubious of West Coast Cheesesteaks. When a friend heard many commercials during Giant's broadcasts she suggested we give this place a shot on our way to see the SJ Giants. A small unassuming place in a strip mall on Monterey Rd., like most good grab-n-gos, there wasn't much in the way of ambiance. They specialize in one thing and their menu accommodates little else; cheesesteaks, accessories, fries, and a vegetarian option. Service was quick, the folks nice, and the food right on. The only difference between this and my cherished Pat's was this steak is chopped, Pat just lays on layers. The roll was soft and soaked up the juices without falling apart, and the flavor was excellent. We'll probably go back before every game, it's cheaper and better than ballpark food.
This was my favorite cheese steak shop, however my last visit made me livid, their service is absolutely horrid. So much so, that this will be my only 1star review.I will never come back again.
Delicious and excellent service!Definitely the best cheese steak on the west coast!
Atmosphere: 5
Food: 5
Service: 5