My recent visit left me feeling deeply disheartened and let down. Last Sunday, my friend lost her handbag during our visit to the shop, and what followed was a frustrating ordeal that no one should have to endure. We reached out to the staff for help, hoping they would assist us in locating the lost item. Initially, they seemed understanding, but their actions told a different story.Despite our pleas, the staff continuously promised to share the CCTV footage with us, assuring us it would be provided the next day. Each day passed without any follow-through on their promises, leaving us feeling more and more hopeless. It's not just about a lost handbag; it's about the lack of empathy and accountability displayed by the staff.We should all empathize with each other because anyone could find themselves in a similar situation…
Atmosphere: 3
Food: 3
Service: 1
Nicole
My order is usually made incorrectly and I'm told I didn't order correctly when I try to say something. They also close their kitchen early anytime I try to order food I ask what time the kitchen closes and I'm always told a different time. I'll even say it's 20 minutes till (the time they say) and they just say sorry it's already close. Even though people before me and some people after me can order food. Makes me really sad.
Atmosphere: 2
Service: 1
Ann Blanchard
Who doesn’t want a happy lemon?My favorites are A2: black tea with salted crème cheese. And the grapefruit Yakult. I get both 25% sweet and light ice.And I always get a bubble waffle for the kids.Regular sweet, like most places, are really sweet.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salted Cheese Black Tea and Lemon Slush, Salted Cheese
Kim T.
I was helped by the worker named Michael. Great customer service, so sweet, and made the drinks so well. He remembered my face and even knows my usual order. Which is shocking because after talking to him I found out he's still in training. Keep it up Michael!
Dakota Van Deursen
A singly lifechanging bubble tea. The Whole Blended Lemon Black Tea was a religious experience I hope to some day relive. I have no notes. Zero change required. Whatever they're doing is good. Amazing. The boba were also surprisingly uniform and springy, even 30 minutes later.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fresh Lemon Black Tea Large Only
tiffany nguyen
Smelled like the sewers. Need to fix or call up the health
Atmosphere: 1
Food: 1
Service: 1
Sasha A.
Happy Lemon is a classic milk tea shop I frequent, but this location does not do it justice. My go-to's are the D5 boba milk tea with puff cream and G5 strawberry green tea. Both times that I've ordered here the drinks were SIGNIFICANTLY sweeter than other locations even though the second time we asked for 50% sweetness. I'm not sure if it's just new workers who don't know the recipe or they're so busy they don't care about customer requests. Their restroom is also staff only, the girl working the register was apologetic about it but it was quite an inconvenience. Overall, I will most likely avoid this spot as there are other competitive boba shops nearby with better experiences.
Ame P.
My go to boba fix. Quick service and would accomodate customization of drinks. Clean cozy.
Minh-Chau D.
Standard Happy Lemon location. They make your drinks fast. I always get the mango matcha (matcha smoothie/frappe consistency with mango chunks). Not a fan of their tiramisu foam (tan cha does this best).
Jo C.
Review is for the bubble waffle. The bubble waffle takes a couple of minutes. The waffle came out hot with crispy edges and a chewy center. The bubble waffles comes plain, matcha or Oreo. The bubble waffle was a hit with my toddler niece. I want to try the other flavors next.
I got the the grapefruit slushie and mango milk tea. they didn't add any lychee jelly or lychee jello to the grapefruit slushie, but the mango milk tea tasted normal.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Matcha Bubble Waffle
Eli Ragle
I love love love these drinks!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: C
Lloyd C.
This location is a busy one! Service: Courteous and polite. 3 people quickly working to get your order completed. Ambiance: nice and clean place. Music in the background.Food: Grapefruit Lemon Slushy and Dragonfruit Lemon Slushy with lychee jelly. So refreshing and delicious. It definitely quenched my thirst.
Arthur T
Big fan of Happy Lemon! My go to boba spot for passion fruit green tea.Small line at the store. I got the PFGT, less sugar, less ice, with boba.For some reason, staff didn't take my giftcard, even though the giftcard was supposed to be good to use at all NorCal Happy Lemon locations.Drink was good and consistent with most of the other Happy Lemon's I've been to. Hope they can figure out their giftcard system soon.
Sumit R.
I love Happy lemon, their boba drinks are great. I have gone to several different locations and all of them have good ambiance and this location is not an exception. By service on the other hand, they make the wrong drink one out of every 3 times. I have hardly had any wrong drink in any other location, and here it seems really frequent. If you like happy lemon I strongly suggest you go somewhere else
My recent visit left me feeling deeply disheartened and let down. Last Sunday, my friend lost her handbag during our visit to the shop, and what followed was a frustrating ordeal that no one should have to endure. We reached out to the staff for help, hoping they would assist us in locating the lost item. Initially, they seemed understanding, but their actions told a different story.Despite our pleas, the staff continuously promised to share the CCTV footage with us, assuring us it would be provided the next day. Each day passed without any follow-through on their promises, leaving us feeling more and more hopeless. It's not just about a lost handbag; it's about the lack of empathy and accountability displayed by the staff.We should all empathize with each other because anyone could find themselves in a similar situation…
Atmosphere: 3
Food: 3
Service: 1
My order is usually made incorrectly and I'm told I didn't order correctly when I try to say something. They also close their kitchen early anytime I try to order food I ask what time the kitchen closes and I'm always told a different time. I'll even say it's 20 minutes till (the time they say) and they just say sorry it's already close. Even though people before me and some people after me can order food. Makes me really sad.
Atmosphere: 2
Service: 1
Who doesn’t want a happy lemon?My favorites are A2: black tea with salted crème cheese. And the grapefruit Yakult. I get both 25% sweet and light ice.And I always get a bubble waffle for the kids.Regular sweet, like most places, are really sweet.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salted Cheese Black Tea and Lemon Slush, Salted Cheese
I was helped by the worker named Michael. Great customer service, so sweet, and made the drinks so well. He remembered my face and even knows my usual order. Which is shocking because after talking to him I found out he's still in training. Keep it up Michael!
A singly lifechanging bubble tea. The Whole Blended Lemon Black Tea was a religious experience I hope to some day relive. I have no notes. Zero change required. Whatever they're doing is good. Amazing. The boba were also surprisingly uniform and springy, even 30 minutes later.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fresh Lemon Black Tea Large Only
Smelled like the sewers. Need to fix or call up the health
Atmosphere: 1
Food: 1
Service: 1
Happy Lemon is a classic milk tea shop I frequent, but this location does not do it justice. My go-to's are the D5 boba milk tea with puff cream and G5 strawberry green tea. Both times that I've ordered here the drinks were SIGNIFICANTLY sweeter than other locations even though the second time we asked for 50% sweetness. I'm not sure if it's just new workers who don't know the recipe or they're so busy they don't care about customer requests. Their restroom is also staff only, the girl working the register was apologetic about it but it was quite an inconvenience. Overall, I will most likely avoid this spot as there are other competitive boba shops nearby with better experiences.
My go to boba fix. Quick service and would accomodate customization of drinks. Clean cozy.
Standard Happy Lemon location. They make your drinks fast. I always get the mango matcha (matcha smoothie/frappe consistency with mango chunks). Not a fan of their tiramisu foam (tan cha does this best).
Review is for the bubble waffle. The bubble waffle takes a couple of minutes. The waffle came out hot with crispy edges and a chewy center. The bubble waffles comes plain, matcha or Oreo. The bubble waffle was a hit with my toddler niece. I want to try the other flavors next.
Restaurantji Recommends
I got the the grapefruit slushie and mango milk tea. they didn't add any lychee jelly or lychee jello to the grapefruit slushie, but the mango milk tea tasted normal.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Matcha Bubble Waffle
I love love love these drinks!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: C
This location is a busy one! Service: Courteous and polite. 3 people quickly working to get your order completed. Ambiance: nice and clean place. Music in the background.Food: Grapefruit Lemon Slushy and Dragonfruit Lemon Slushy with lychee jelly. So refreshing and delicious. It definitely quenched my thirst.
Big fan of Happy Lemon! My go to boba spot for passion fruit green tea.Small line at the store. I got the PFGT, less sugar, less ice, with boba.For some reason, staff didn't take my giftcard, even though the giftcard was supposed to be good to use at all NorCal Happy Lemon locations.Drink was good and consistent with most of the other Happy Lemon's I've been to. Hope they can figure out their giftcard system soon.
I love Happy lemon, their boba drinks are great. I have gone to several different locations and all of them have good ambiance and this location is not an exception. By service on the other hand, they make the wrong drink one out of every 3 times. I have hardly had any wrong drink in any other location, and here it seems really frequent. If you like happy lemon I strongly suggest you go somewhere else