Panera Bread

5720 Cottle Rd, San Jose
(408) 360-4577

Recent Reviews

Zachary Plumeau

They let me charge My phone and tablet without having to order any food Which was a very hospitable of

Atmosphere: 5

Food: 5

Service: 5

Carol Plummer

I think they have shrunk the sandwich when you buy 2like sandwiches and soup

Chrystal Chavira

Delicious!

Atmosphere: 5

Food: 5

Service: 5

Diane LoVerde

My favorite go to fast restaurant. Not to mention

Atmosphere: 5

Food: 5

Service: 5

Amir Idrees

Today I went to Cottle Rd location and some bagels. The price was different than what's on their website. I asked why there is a price difference I was told that because it's a website price and every location has their own price. By the way I was on that very store website. I shop at Panera near my work and never had that issue and their food is always warm and fresh. When I got home the bagels were not sliced correctly, one half was so thin and other half is so thick like 80/20. This location has messed up my order before. Not going to this location anymore and don't recommend anyone to go there as well. Lastly, they didn't provided me receipt as well which I noticed later so I can't use their survey code. The cashier was super friendly but the Supervisor on duty needs Customer Service training.

Atmosphere: 3

Food: 2

Service: 2

M B

Always fresh bread!

Atmosphere: 4

Food: 5

Service: 5

Sabrina Khan

There was a spider on my table when I went last Sunday for breakfast but this was a first and had never happened to me there before. They should enhance cleaning.

Atmosphere: 4

Food: 5

Service: 5

A Holn

Homemade bread with lunch specials what's not to love about Panera.

Atmosphere: 3

Food: 3

Service: 3

Tina K.

I hate writing tough reviews, but had a horrible experience. Tried to order online but it showed they were out of all bread so decided to drive over there instead. Was told by the girl that their online ordering system "sucks" and they have bread. Interesting start. We order a sandwich and a salad to go and our order was ready pretty quickly. The real fun happened when I got home. The Napa chicken salad sandwich had literally maybe a teaspoon of chicken salad (picture for reference). Ended up going in the garbage and was super disappointing. I will not be back.

Barath T

Wonderful creamy brocolli cheese

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette, Broccoli Cheddar, Sourdough Bread Bowl

Юлия Камынина

$10 for a loaf of bread with bread. It's outrageous.

Atmosphere: 3

Food: 1

Service: 5

Ann Mary L.

Today I was having my lunch when I notice a leak on the ceiling and I am sure it leak on my food. The manager is aware but she doesn't want to fix it. She said they don't found anything however if it's leaking it means something is wrong!!!!!

HOANG DINH

Don't order foods here for doordash pickup because you have to wait forever to get them ready. The speed of preparation of the cooks is too slow and the store delays the online orders to serve the walk-in guests first. The dasher had to wait nearly 1 hour to have foods picked up though the customer placed order longtime ago before. The customer could be hungry as over lunch time and the dasher can not earn money from delivery ,just got $6 per hour for this order. The manager should reconsider this

Food: 3

Service: 1

Bahaa Shadid

The best place and branch to work or have family time.. my kids love it the most ❤️.Staff and the manager of this branch are so friendly, nice and helpful.I used to have bad experience here, But with this new crew it bacame the best ?

Atmosphere: 5

Food: 5

Service: 5

Michael Ramirez

Service sucks, has the self Service kiosk and employees that do help at front look at you until you use the kiosk and don't even try to help you or take your order

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Panera Chocolate Chip Cookies, French Baguette, Broccoli Cheddar, Panera Caesar Salad, Panera Toasted Baguette Sandwiches

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