Everything was good until we got our order of California fries. The menu stated it came with guacamole for same price, when I asked for it she added avocado instead and said it would be an extra cost. When we got the bill we were charged $.55 + per item on top of the 9.75% sales tax of the total. They also charged more than menu stated. When we asked about it the cashier stated it was fees that the “clover” tablet cashier charges for using the device which is not anywhere on the menu and also not the customers problem. She ended up taking over $10+ in fines and extra fees and only was willing to return $5.50 after a long discussion over it. If she overcharges each customer $10+ in fees she makes pretty good “free” money from us and doesn’t state any of that anywhere in her restaurant. She was rude and unfriendly about the situation. Never again will we go eat there .
Atmosphere: 1
Food: 1
Service: 1
Belinda Alaniz
Atmosphere was great! And server Brandon was super nice!
Atmosphere: 5
Food: 5
Service: 5
Paola Castrejon-Poroj
I like some of the food at this restaurant. What disliked me is that , they asked you to scan a square code to download the menu which last time we tried twice didn't work. Until we ask for regular menu cards. Other than that is ok. I
El Palenque Grill has changed over the years, me and my family have came here since a year ago, I tried its burrito and it was great, instally became one of my go to places with my family, but with each visit (which consisted every 3-5 weeks when we wanted to go to a place to dine at) their prices or food changed in a different way, we didn't mind and kept eating there, but each of my family members found a problem with their food twice minimum and had enough, they started to dislike the place. On sat Oct 7 I came here with my dad. I ordered my usual quesabirrias, and I ordered my nephew a (quesadilla de asada) and my dad a super burrito de asada. once the food came my nephew didint get his meat in his quesadilla, which was okay for us, my dad didint complain about his burrito (the only thing wrong was that it was too small for him or he was probably just hungry). The last straw was when we found out my quesabirria's meat wasn't birria it was chicken. We don't know if we are going back there again time will tell, im just sad my favorite place changed so much.
Atmosphere: 4
Food: 3
Service: 2
Kevin “Kev” Gomez
El Palenque Grill has changed over the years, me and my family have came here since a year ago, I tried its burrito and it was great, instally became one of my go to places with my family, but with each visit (which consisted every 3-5 weeks when we wanted to go to a place to dine at) their prices or food changed in a different way, we didn't mind and kept eating there, but each of my family members found a problem with their food twice minimum and had enough, they started to dislike the place. On sat Oct 7 I came here with my dad. I ordered my usual quesabirrias, and I ordered my nephew a (quesadilla de asada) and my dad a super burrito de asada. once the food came my nephew didint get his meat in his quesadilla, which was okay for us, my dad didint complain about his burrito (the only thing wrong was that it was too small for him or he was probably just hungry). The last straw was when we found out my quesabirria's meat wasn't birria it was chicken. We don't know if we are going back there again time will tell, im just sad my favorite place changed so much.
Atmosphere: 4
Food: 3
Service: 2
Cesar G.
I usually do not leave reviewed even though I eat out a lot but this one definitely deserves a review. I ordered delivery, Camarones a la diabla, the food arrived quickly and was still hot upon arrival. Unfortunately that was the pinnacle of this experience, the shrimp were way over cooked! they were like a rubber puck, and very chewy. The sauce was good however there were no onions, just basically, beans, rice and shrimps in sauce. Nothing special or extraordinary but the shrimp being over cooked really ruined the dish and I do not recommend ordering this particular dish.
juan Munoz
Good food and service
Liz M.
Nothing exciting. Meat was not fresh, portions were small. Taste was bland. Service was good though
thiago Andrade Dutra
We are well taken care of and our order when it arrived was hot and delicious I recommend it.
Food: 5
Service: 5
Mary H.
Review for takeout order on a Sunday lunch, April 2023:- ordered 3 regular tacos ($3/taco): chicken, pastor and beef- nice tortilla, fluffy and soft- good meat, onion and cilantro ratio on each tacoWould go again!
I found myself in the area on a business trip and I figured I'd do my best to hunt down a good meal and trust me, this spot will not disappoint! For starters their chips and salsa are outstanding but let's focus on what you really want to know... The tacos! As the plate approached my table I could see the chopped up pieces of steak and pork just glistening almost like meat diamonds... These gorgeous jewels of protein were embraced by handmade corn tortillas that had a fluff to them that is almost impossible to describe. The meat was ridiculously tender, juicy and the food was so good I was tempted to keep devouring more of it even though my stomach had reached its limits. I'm telling you, check this place out, bring your appetite and I promise you, if you enjoy a good taco this spot is definitely a place to visit!
Kyle Cyr
Very nice staff food was very good I'd recommend it to anybody is Muy Bueno muy bonita tu
adrian v.
We enjoyed our food and the service even tho there was a language barrier that we worked thru with the nice woman that took our order. It's a smallish neighborhood kinda place with many local customers. The tortillas are hand made and thick which went nicely with my hot pot combo that came with beef, pork, shrimp and cactus! Their salsas are quite unique and definitely different than anything else I've ever had. It's out of our way but I'm glad that I went.
Everything was good until we got our order of California fries. The menu stated it came with guacamole for same price, when I asked for it she added avocado instead and said it would be an extra cost. When we got the bill we were charged $.55 + per item on top of the 9.75% sales tax of the total. They also charged more than menu stated. When we asked about it the cashier stated it was fees that the “clover” tablet cashier charges for using the device which is not anywhere on the menu and also not the customers problem. She ended up taking over $10+ in fines and extra fees and only was willing to return $5.50 after a long discussion over it. If she overcharges each customer $10+ in fees she makes pretty good “free” money from us and doesn’t state any of that anywhere in her restaurant. She was rude and unfriendly about the situation. Never again will we go eat there .
Atmosphere: 1
Food: 1
Service: 1
Atmosphere was great! And server Brandon was super nice!
Atmosphere: 5
Food: 5
Service: 5
I like some of the food at this restaurant. What disliked me is that , they asked you to scan a square code to download the menu which last time we tried twice didn't work. Until we ask for regular menu cards. Other than that is ok. I
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chilaquiles Breakfast, Taco, Jamaica
El Palenque Grill has changed over the years, me and my family have came here since a year ago, I tried its burrito and it was great, instally became one of my go to places with my family, but with each visit (which consisted every 3-5 weeks when we wanted to go to a place to dine at) their prices or food changed in a different way, we didn't mind and kept eating there, but each of my family members found a problem with their food twice minimum and had enough, they started to dislike the place. On sat Oct 7 I came here with my dad. I ordered my usual quesabirrias, and I ordered my nephew a (quesadilla de asada) and my dad a super burrito de asada. once the food came my nephew didint get his meat in his quesadilla, which was okay for us, my dad didint complain about his burrito (the only thing wrong was that it was too small for him or he was probably just hungry). The last straw was when we found out my quesabirria's meat wasn't birria it was chicken. We don't know if we are going back there again time will tell, im just sad my favorite place changed so much.
Atmosphere: 4
Food: 3
Service: 2
El Palenque Grill has changed over the years, me and my family have came here since a year ago, I tried its burrito and it was great, instally became one of my go to places with my family, but with each visit (which consisted every 3-5 weeks when we wanted to go to a place to dine at) their prices or food changed in a different way, we didn't mind and kept eating there, but each of my family members found a problem with their food twice minimum and had enough, they started to dislike the place. On sat Oct 7 I came here with my dad. I ordered my usual quesabirrias, and I ordered my nephew a (quesadilla de asada) and my dad a super burrito de asada. once the food came my nephew didint get his meat in his quesadilla, which was okay for us, my dad didint complain about his burrito (the only thing wrong was that it was too small for him or he was probably just hungry). The last straw was when we found out my quesabirria's meat wasn't birria it was chicken. We don't know if we are going back there again time will tell, im just sad my favorite place changed so much.
Atmosphere: 4
Food: 3
Service: 2
I usually do not leave reviewed even though I eat out a lot but this one definitely deserves a review. I ordered delivery, Camarones a la diabla, the food arrived quickly and was still hot upon arrival. Unfortunately that was the pinnacle of this experience, the shrimp were way over cooked! they were like a rubber puck, and very chewy. The sauce was good however there were no onions, just basically, beans, rice and shrimps in sauce. Nothing special or extraordinary but the shrimp being over cooked really ruined the dish and I do not recommend ordering this particular dish.
Good food and service
Nothing exciting. Meat was not fresh, portions were small. Taste was bland. Service was good though
We are well taken care of and our order when it arrived was hot and delicious I recommend it.
Food: 5
Service: 5
Review for takeout order on a Sunday lunch, April 2023:- ordered 3 regular tacos ($3/taco): chicken, pastor and beef- nice tortilla, fluffy and soft- good meat, onion and cilantro ratio on each tacoWould go again!
Restaurantji Recommends
I found myself in the area on a business trip and I figured I'd do my best to hunt down a good meal and trust me, this spot will not disappoint! For starters their chips and salsa are outstanding but let's focus on what you really want to know... The tacos! As the plate approached my table I could see the chopped up pieces of steak and pork just glistening almost like meat diamonds... These gorgeous jewels of protein were embraced by handmade corn tortillas that had a fluff to them that is almost impossible to describe. The meat was ridiculously tender, juicy and the food was so good I was tempted to keep devouring more of it even though my stomach had reached its limits. I'm telling you, check this place out, bring your appetite and I promise you, if you enjoy a good taco this spot is definitely a place to visit!
Very nice staff food was very good I'd recommend it to anybody is Muy Bueno muy bonita tu
We enjoyed our food and the service even tho there was a language barrier that we worked thru with the nice woman that took our order. It's a smallish neighborhood kinda place with many local customers. The tortillas are hand made and thick which went nicely with my hot pot combo that came with beef, pork, shrimp and cactus! Their salsas are quite unique and definitely different than anything else I've ever had. It's out of our way but I'm glad that I went.
I love the food...delicious...
Great food great service