First thing I noticed was how hot it was in the store. The franchise owner was too cheap to have the ac on or it was broken. The store looked run down and under equiped. The staff was friendly. Then I get my sandwich and go on about my day. I finally open my sandwich, and it's mostly lettuce. I'm definitely not going back there. I feel very cheated. Go to a different togos. You'll get a much better sandwich.Parking: Around 12 parking spots
Atmosphere: 2
Food: 1
Service: 4
Sean Paille (Sean Paul Paille)
Fresh, fresh, fresh!!!!!!Vegetarian options: You get to choose your options from everything.Wheelchair accessibility: Flat Land
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Brownie, Pastrami Dip, Pretzelrami, Hot Pastrami, Brewpub Chicken Sandwich, Clubhouse Melt Sandwich, Chipotle Chicken Sandwich, Turkey & Cheddar Sandwich, The Italian Sandwich, Buffalo Chicken Sandwich, Triple Dip, Hot Meatball Sandwich, California Club, BBQ Ranch Chicken Salad, Salami & Provolone Sandwich, Cali Veggie Sandwich, Grilled Cheese
Sean Paille
Fresh, fresh, fresh!!!!!!Vegetarian options: You get to choose your options from everything.Wheelchair accessibility: Flat Land
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Brownie, Hot Pastrami Sandwich, Pastrami Dip, Pretzelrami, Hot Pastrami, Brewpub Chicken Sandwich, Clubhouse Melt Sandwich, Chipotle Chicken Sandwich, Turkey & Cheddar Sandwich, The Italian Sandwich, Buffalo Chicken Sandwich, Triple Dip, Hot Meatball Sandwich, California Club, BBQ Ranch Chicken Salad, Salami & Provolone Sandwich, Cali Veggie Sandwich, Grilled Cheese
Samantha Killheffer
Still a great sandwich after over 30+ years! My first job was at a TOGO'S on the West Side of Santa Cruz, CA, & they still have a very good menu & they still outdo the competition well.Love TOGO'S!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pastrami Sandwich
Kara Martinho
I’ve regularly eaten at this location in the past and see it as a safe space to get a quick meal. However, after being kicked out of an empty parking lot for sitting on my phone for no more than 3-5 minutes I will not be returning in the future. Clearly I made the workers uncomfortable by interrupting them goofing off when there were no customers in the store. This happened at 3pm on 01/20/24.Also, even if I wasn't planning to eat there that day, what harm is it causing the business to sit in the parking lot, for likely no more than 10 minutes. Especially since the parking lot is empty and I’m causing no nuisance. This interaction soured my view of this store.
Atmosphere: 1
Food: 5
Service: 1
Molly G.
Yuck! It tastes as bad as it looks. Not sure what happened but their Hot Pastrami but it is horrible chewy old looking meat. So much chewy fat. The color of the meat doesn't even look right. What a waste of $12.
Kara M.
I've regularly eaten at this location in the past and see it as a safe space to get a quick meal. However, after being kicked out of an empty parking lot for sitting on my phone for no more than 3-5 minutes I will not be returning in the future. Clearly I made the workers uncomfortable by interrupting them goofing off when there were no customers in the store. This happened at 3pm on 01/20/24. Also, even if I wasn't planning to eat there that day, what harm is it causing the business to sit in the parking lot, for likely no more than 10 minutes. Especially since the parking lot is empty and I'm causing no nuisance. This interaction soured my view of this store.
Miguel Ramos
Miguel the guy that made my sandwich has great customer service skills and made me feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pastrami
edgar` amaya
I used to stop here, the place going downhill, all bread.
Atmosphere: 1
Food: 1
Service: 2
Bus4025
I have been here 3 times since my stay in Santa Cruz. Unfortunately, this will be my last. Maybe it'sb the kind of training or caring, or possibly my being the wrong race, unknown. I love Togo's sandwiches, but not here. The third time is a charm. Terrible service, unfriendly staff, and run-down establishment. I will NOT return to this establishment. Maybe you shouldn't either.
WARNING! The sandwich you get is nothing like the advertised sandwich. Our sandwiches were mostly bread. 2 sandwiches cost $30.00. Read other reviews that state the same complaint. You have been warned.
Jenny S.
They are so stingy with the amount of meat they put on the sandwich. For a $10 sandwich, I'm expecting more than just a couple slices. Way too pricey for what you're getting. The second you take a bit out of the sandwich you realize you just got ripped off. Never going back there.
Jody Hady
The 2 men working here were great. I was able to have my dog at the picnic table with me while I ate.
Atmosphere: 5
Food: 5
Service: 5
Joel Perez
Oh wow, do yourself a favor and Never ever come here,.. For to many reasons, nobody is ever here, and now I know why... So mad I came here!!! Lol Never again in a million years...
Tina W.
#26 just like I ordered it. Super friendly greeting. Super friendly sando prep. Must have gotten new employees from these other reviews. Perfect pit stop as I get my tires rotated across the street.
First thing I noticed was how hot it was in the store. The franchise owner was too cheap to have the ac on or it was broken. The store looked run down and under equiped. The staff was friendly. Then I get my sandwich and go on about my day. I finally open my sandwich, and it's mostly lettuce. I'm definitely not going back there. I feel very cheated. Go to a different togos. You'll get a much better sandwich.Parking: Around 12 parking spots
Atmosphere: 2
Food: 1
Service: 4
Fresh, fresh, fresh!!!!!!Vegetarian options: You get to choose your options from everything.Wheelchair accessibility: Flat Land
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Brownie, Pastrami Dip, Pretzelrami, Hot Pastrami, Brewpub Chicken Sandwich, Clubhouse Melt Sandwich, Chipotle Chicken Sandwich, Turkey & Cheddar Sandwich, The Italian Sandwich, Buffalo Chicken Sandwich, Triple Dip, Hot Meatball Sandwich, California Club, BBQ Ranch Chicken Salad, Salami & Provolone Sandwich, Cali Veggie Sandwich, Grilled Cheese
Fresh, fresh, fresh!!!!!!Vegetarian options: You get to choose your options from everything.Wheelchair accessibility: Flat Land
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Brownie, Hot Pastrami Sandwich, Pastrami Dip, Pretzelrami, Hot Pastrami, Brewpub Chicken Sandwich, Clubhouse Melt Sandwich, Chipotle Chicken Sandwich, Turkey & Cheddar Sandwich, The Italian Sandwich, Buffalo Chicken Sandwich, Triple Dip, Hot Meatball Sandwich, California Club, BBQ Ranch Chicken Salad, Salami & Provolone Sandwich, Cali Veggie Sandwich, Grilled Cheese
Still a great sandwich after over 30+ years! My first job was at a TOGO'S on the West Side of Santa Cruz, CA, & they still have a very good menu & they still outdo the competition well.Love TOGO'S!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pastrami Sandwich
I’ve regularly eaten at this location in the past and see it as a safe space to get a quick meal. However, after being kicked out of an empty parking lot for sitting on my phone for no more than 3-5 minutes I will not be returning in the future. Clearly I made the workers uncomfortable by interrupting them goofing off when there were no customers in the store. This happened at 3pm on 01/20/24.Also, even if I wasn't planning to eat there that day, what harm is it causing the business to sit in the parking lot, for likely no more than 10 minutes. Especially since the parking lot is empty and I’m causing no nuisance. This interaction soured my view of this store.
Atmosphere: 1
Food: 5
Service: 1
Yuck! It tastes as bad as it looks. Not sure what happened but their Hot Pastrami but it is horrible chewy old looking meat. So much chewy fat. The color of the meat doesn't even look right. What a waste of $12.
I've regularly eaten at this location in the past and see it as a safe space to get a quick meal. However, after being kicked out of an empty parking lot for sitting on my phone for no more than 3-5 minutes I will not be returning in the future. Clearly I made the workers uncomfortable by interrupting them goofing off when there were no customers in the store. This happened at 3pm on 01/20/24. Also, even if I wasn't planning to eat there that day, what harm is it causing the business to sit in the parking lot, for likely no more than 10 minutes. Especially since the parking lot is empty and I'm causing no nuisance. This interaction soured my view of this store.
Miguel the guy that made my sandwich has great customer service skills and made me feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pastrami
I used to stop here, the place going downhill, all bread.
Atmosphere: 1
Food: 1
Service: 2
I have been here 3 times since my stay in Santa Cruz. Unfortunately, this will be my last. Maybe it'sb the kind of training or caring, or possibly my being the wrong race, unknown. I love Togo's sandwiches, but not here. The third time is a charm. Terrible service, unfriendly staff, and run-down establishment. I will NOT return to this establishment. Maybe you shouldn't either.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Triple Dip
Restaurantji Recommends
WARNING! The sandwich you get is nothing like the advertised sandwich. Our sandwiches were mostly bread. 2 sandwiches cost $30.00. Read other reviews that state the same complaint. You have been warned.
They are so stingy with the amount of meat they put on the sandwich. For a $10 sandwich, I'm expecting more than just a couple slices. Way too pricey for what you're getting. The second you take a bit out of the sandwich you realize you just got ripped off. Never going back there.
The 2 men working here were great. I was able to have my dog at the picnic table with me while I ate.
Atmosphere: 5
Food: 5
Service: 5
Oh wow, do yourself a favor and Never ever come here,.. For to many reasons, nobody is ever here, and now I know why... So mad I came here!!! Lol Never again in a million years...
#26 just like I ordered it. Super friendly greeting. Super friendly sando prep. Must have gotten new employees from these other reviews. Perfect pit stop as I get my tires rotated across the street.