I really enjoyed my stay here. The staff was more than accommodative and the rooms were perfect, all creating a fantastic weekend.One downside: the high school football field is almost adjacent to the MacArthur Place Hotel. While I expected that there might be noise if a team was playing, I was extremely surprised and disappointed by the loud music being blasted to empty stands from the school's PA system at 10am this morning (Saturday). From my conversations with staff, it seems like this is a recurring issue, as the managers of the high school field seem to be disconnected from the peace of the hotel and neighborhood. .
Katherine C.
Hands down the best spot. The service is amazing. It's so gorgeous, I loved all the buildings and aesthetics. We stayed for an anniversary and we are getting married there next September! Cannot wait!
Alyssa Browne
Amazing place to stay in Sonoma. I hosted my wedding at the MacArthur Place and it was beyond my expectations. Highly recommend!Rooms: The room I stayed in was luxuriousFood & drinks: The Layla restaurant was great for breakfast!
Service: 5
Lana Rivera
Had a great experience on my Birthday! On a spontaneous decision, we decided to make reservations. California residents get a discount, so we decided to stay in the Julia Suite. Upon arrival, valet is complimentary, and when checking in, they offer a glass of champagne.They have done a great job remodeling the rooms. It's unbelievable that the Victorian home we stayed in was built in the 1800s. Our room was great perfectly located with a large outdoor patio. I love the heated bathroom floors.To my surprise, the pool was still open, and their pool is heated.We spent some time at the bar. The bartender was great. The bartender recommended some drinks that he just created they were delicious.The following morning, I went to the spa. I got a hot stone message it was so relaxing! Prefect way to start my day.I recommended spending some time at MacArthur Place. We will be back.
Service: 5
Maribel H.
Stayed at MacArthur last month as it was our second time in Napa. This place is absolutely beautiful! I am big on reviews and decided to try them. Everyone was so accommodating and polite. Our room was clean and super spacious with our balcony for morning coffee and fire pit at night. I can't say much about the Layla because I had gone wine tasting prior to arriving there and was not feeling all that well lol (-_-) my husband did really enjoy the food though. Michael, our server, was absolutely amazing. Hoping to return next summer for our wedding/vowel renewal as there grounds are so pretty and perfect for what we are searching for!Don't miss out, book your stay.
Jeff Sterling
I wanted to take a moment to express my gratitude and commend Management for the exceptional work you are doing at MacArthur Place Hotel & Spa. The level of service provided by every member of your staff was truly remarkable. Initially, we had intended on staying at the Four Seasons, but we decided to deviate from our usual booking routine and explore other properties, including MacArthur Place. The welcoming and accommodating nature of your front staff instantly captured our attention, compelling us to stay for one night, with the possibility of extending our stay for a second night.While my girlfriend had work commitments in Napa, I opted to stay back and catch up on some much-needed sleep, which resulted in me sleeping past breakfast hours. However, the outside concierge was kind enough to suggest that I take one of the bicycles and explore the local cafes and wineries, setting the tone for a wonderful day.As a business owner who understands the significance of hiring the right people, I must commend you on the caliber of your team. Hugo and his colleague from Nepal were undoubtedly the highlights of our stay. They were friendly, intelligent, and engaging conversationalists, going above and beyond to ensure our satisfaction. Their recommendation to experience the spa and indulge in a massage was nothing short of extraordinary.My only regret is not booking our stay for a week from now when the pool and gym facilities would have been open. Nevertheless, I am confident in your future success as it is evident that you are leading your team with excellence.Thank you once again for the unforgettable experience.Sincerely,Jeffrey S
Service: 5
Brittany B.
A year ago, my husband and I visited MacArthur to scout as a potential wedding venue and fell in love with the crisp white buildings bordered by black accents. The landscaping around the property was truly beautiful. We had a really good impression just from entering the front lobby to meet our wedding representative for our appointment. Ultimately, the wedding lawn was not private/secluded enough from hotel guests for us to move forward with the venue, but I knew I wanted to come back and stay as a guest.And so we ended up booking our stay at MacArthur for our minimoon! I will say after having a rough hotel experience with our last wedding hotel we had come from, MacArthur definitely made up for it in terms of hospitality. The front desk attendant was super polite, and the complimentary valet was nice to have. The man showing us to our room made friendly talk and even the landscapers around the property are kind and greet you. Our room was one of the nicest rooms we ever stayed in and we were just amazed at all the little things they have to add onto your experience. We got s'mores for the firepit, there were macaroons and a sweet card in our room. There were slippers, and a fire log and we were delivered more towels and a eye mask. By far the most impeccable hospitality I have ever experienced. Also we booked a spa day the next day and they had these little custard cookies I just could not get enough of, they were so delicious! I am so glad I finally got to experience a stay here and we have truly enjoyed ourselves.
Andrew An
MacArthur Place is one of those special types of hotel. You come in with high expectations and they seem to exceed them at every turn. Our experience began before we stepped foot on property. Kevin Virgo the Hotel Manager was amazing in dealing with an issue that we had (no fault of the hotel). He was professional and great at communicating. Upon check in, we were offered drinks and upgraded to one of the suites with an outdoor shower and tub. While the pool area was under construction, we didn’t miss it as we were out and about during the day. The property is also a perfect walking distance away from downtown Sonoma - enough to walk off your meal but close enough that it was the logical choice. Sad to say we are our last breakfast at the restaurant on site - it was the best meal of our trip. Wish we would have eaten there more often. Also - the coffee shop hit the spot for a morning pick me up. All in all, one of our best experiences and we will definitely be back.
Service: 5
Kevin Kao
Stayed at the MacArthur Place Hotel for a Sonoma getaway. The hotel grounds are beautiful, though there is some construction going on for their pool renovation. The valets and front desk were friendly and welcoming. The room itself was spacious with nice amenities like snacks and coffee/tea. We enjoyed sitting by the fire pits and eating breakfast at their restaurant, Layla. Only minor issue with the room was that there were some ants, though it wasn't enough to bother us significantly. Overall, conveniently located and a good stay.Walkability: 15 minute walk to the core downtown area of SonomaFood & drinks: There is an onsite restaurant, Layla, as well as a coffee shop called Porch.
Service: 5
W C
Not gonna lie. Was expecting a better restaurant experience given the average room rate. I literally had to get up to ask for everything… including the check. 7/29 @ 9am. Most of the staff were inside just chatting so it’s not that they were busy….
We loved our stay overall at MacArthur Place. Greeted with only valet parking and an easy check-in. We were offered complimentary sparkling wine or sparkling water and also upgraded to a suite at check-in (part of Amex Fine Hotel & Resorts). This was our first time on the grounds so we were led to our room closer to the back called "Elm". We stayed on the second floor which I loved. Definite positives:- Our suite was absolutely beautiful. We had complimentary packaged snacks and more little treats of macarons, nuts, and dried fruit prepared for us on arrival. - One of the nicest bathrooms that I've stayed in with double shower heads and SO spacious! Love the modern design and lights. I just wanted to stay in the bathroom forever. - Concierge text line - so useful. They are able to make reservations for you at Layla anytime. Someone even brought us pillows at near midnight with just a text! -Valet is excellent with grabbing your car super quickly - it was always ready for us by the time we got to the front. Some areas of improvement: - It would be nicer if you had a shower control for each of the shower heads rather than just 1 control for both because you always have to turn on both shower heads even if just one person is showering. In this day and age where California water is so precious, it's unfortunate that you can't control each shower head individually! I am surprised. - We asked for firm pillows and wow, they were NOT firm at all!!! Pillows are way too squishy and soft for our asking. - Layla - the only restaurant here. Unfortunately the food was mediocre for the most part and simply not good enough to justify the price. See my separate review for Layla where I go into more detail but bottom line: Layla is probably the reason why we would not return to MacArthur Place which is unfortunate.
Roving66899338546
Great stay, too short. Beautiful room in the Carriage House. Staff from valet, check-in, bar, grounds…. awesome. Wasn’t able to visit Layla, next time! Lots of extras booking with AMEX. We’ll be back.
t t
Beautiful rooms on a gorgeous property. To clarify my service rating: housekeeping was excellent, restaurant service also excellent, concierge service...there were opportunities here.
Service: 3
Kevin K.
Stayed at the MacArthur Place Hotel for a Sonoma getaway. The hotel grounds are beautiful, though there is some construction going on for their pool renovation. The valets and front desk were friendly and welcoming. The room itself was spacious with nice amenities like snacks and coffee/tea. We enjoyed sitting by the fire pits and eating breakfast at their restaurant, Layla. Only minor issue with the room was that there were some ants, though it wasn't enough to bother us significantly. Overall, conveniently located and a good stay.
Amanda Way
Such cute Sonoma vibes! You can kinda hear the noise above or below you, but would come here again :) excited for when they have a pool
I really enjoyed my stay here. The staff was more than accommodative and the rooms were perfect, all creating a fantastic weekend.One downside: the high school football field is almost adjacent to the MacArthur Place Hotel. While I expected that there might be noise if a team was playing, I was extremely surprised and disappointed by the loud music being blasted to empty stands from the school's PA system at 10am this morning (Saturday). From my conversations with staff, it seems like this is a recurring issue, as the managers of the high school field seem to be disconnected from the peace of the hotel and neighborhood. .
Hands down the best spot. The service is amazing. It's so gorgeous, I loved all the buildings and aesthetics. We stayed for an anniversary and we are getting married there next September! Cannot wait!
Amazing place to stay in Sonoma. I hosted my wedding at the MacArthur Place and it was beyond my expectations. Highly recommend!Rooms: The room I stayed in was luxuriousFood & drinks: The Layla restaurant was great for breakfast!
Service: 5
Had a great experience on my Birthday! On a spontaneous decision, we decided to make reservations. California residents get a discount, so we decided to stay in the Julia Suite. Upon arrival, valet is complimentary, and when checking in, they offer a glass of champagne.They have done a great job remodeling the rooms. It's unbelievable that the Victorian home we stayed in was built in the 1800s. Our room was great perfectly located with a large outdoor patio. I love the heated bathroom floors.To my surprise, the pool was still open, and their pool is heated.We spent some time at the bar. The bartender was great. The bartender recommended some drinks that he just created they were delicious.The following morning, I went to the spa. I got a hot stone message it was so relaxing! Prefect way to start my day.I recommended spending some time at MacArthur Place. We will be back.
Service: 5
Stayed at MacArthur last month as it was our second time in Napa. This place is absolutely beautiful! I am big on reviews and decided to try them. Everyone was so accommodating and polite. Our room was clean and super spacious with our balcony for morning coffee and fire pit at night. I can't say much about the Layla because I had gone wine tasting prior to arriving there and was not feeling all that well lol (-_-) my husband did really enjoy the food though. Michael, our server, was absolutely amazing. Hoping to return next summer for our wedding/vowel renewal as there grounds are so pretty and perfect for what we are searching for!Don't miss out, book your stay.
I wanted to take a moment to express my gratitude and commend Management for the exceptional work you are doing at MacArthur Place Hotel & Spa. The level of service provided by every member of your staff was truly remarkable. Initially, we had intended on staying at the Four Seasons, but we decided to deviate from our usual booking routine and explore other properties, including MacArthur Place. The welcoming and accommodating nature of your front staff instantly captured our attention, compelling us to stay for one night, with the possibility of extending our stay for a second night.While my girlfriend had work commitments in Napa, I opted to stay back and catch up on some much-needed sleep, which resulted in me sleeping past breakfast hours. However, the outside concierge was kind enough to suggest that I take one of the bicycles and explore the local cafes and wineries, setting the tone for a wonderful day.As a business owner who understands the significance of hiring the right people, I must commend you on the caliber of your team. Hugo and his colleague from Nepal were undoubtedly the highlights of our stay. They were friendly, intelligent, and engaging conversationalists, going above and beyond to ensure our satisfaction. Their recommendation to experience the spa and indulge in a massage was nothing short of extraordinary.My only regret is not booking our stay for a week from now when the pool and gym facilities would have been open. Nevertheless, I am confident in your future success as it is evident that you are leading your team with excellence.Thank you once again for the unforgettable experience.Sincerely,Jeffrey S
Service: 5
A year ago, my husband and I visited MacArthur to scout as a potential wedding venue and fell in love with the crisp white buildings bordered by black accents. The landscaping around the property was truly beautiful. We had a really good impression just from entering the front lobby to meet our wedding representative for our appointment. Ultimately, the wedding lawn was not private/secluded enough from hotel guests for us to move forward with the venue, but I knew I wanted to come back and stay as a guest.And so we ended up booking our stay at MacArthur for our minimoon! I will say after having a rough hotel experience with our last wedding hotel we had come from, MacArthur definitely made up for it in terms of hospitality. The front desk attendant was super polite, and the complimentary valet was nice to have. The man showing us to our room made friendly talk and even the landscapers around the property are kind and greet you. Our room was one of the nicest rooms we ever stayed in and we were just amazed at all the little things they have to add onto your experience. We got s'mores for the firepit, there were macaroons and a sweet card in our room. There were slippers, and a fire log and we were delivered more towels and a eye mask. By far the most impeccable hospitality I have ever experienced. Also we booked a spa day the next day and they had these little custard cookies I just could not get enough of, they were so delicious! I am so glad I finally got to experience a stay here and we have truly enjoyed ourselves.
MacArthur Place is one of those special types of hotel. You come in with high expectations and they seem to exceed them at every turn. Our experience began before we stepped foot on property. Kevin Virgo the Hotel Manager was amazing in dealing with an issue that we had (no fault of the hotel). He was professional and great at communicating. Upon check in, we were offered drinks and upgraded to one of the suites with an outdoor shower and tub. While the pool area was under construction, we didn’t miss it as we were out and about during the day. The property is also a perfect walking distance away from downtown Sonoma - enough to walk off your meal but close enough that it was the logical choice. Sad to say we are our last breakfast at the restaurant on site - it was the best meal of our trip. Wish we would have eaten there more often. Also - the coffee shop hit the spot for a morning pick me up. All in all, one of our best experiences and we will definitely be back.
Service: 5
Stayed at the MacArthur Place Hotel for a Sonoma getaway. The hotel grounds are beautiful, though there is some construction going on for their pool renovation. The valets and front desk were friendly and welcoming. The room itself was spacious with nice amenities like snacks and coffee/tea. We enjoyed sitting by the fire pits and eating breakfast at their restaurant, Layla. Only minor issue with the room was that there were some ants, though it wasn't enough to bother us significantly. Overall, conveniently located and a good stay.Walkability: 15 minute walk to the core downtown area of SonomaFood & drinks: There is an onsite restaurant, Layla, as well as a coffee shop called Porch.
Service: 5
Not gonna lie. Was expecting a better restaurant experience given the average room rate. I literally had to get up to ask for everything… including the check. 7/29 @ 9am. Most of the staff were inside just chatting so it’s not that they were busy….
Service: 1
Restaurantji Recommends
We loved our stay overall at MacArthur Place. Greeted with only valet parking and an easy check-in. We were offered complimentary sparkling wine or sparkling water and also upgraded to a suite at check-in (part of Amex Fine Hotel & Resorts). This was our first time on the grounds so we were led to our room closer to the back called "Elm". We stayed on the second floor which I loved. Definite positives:- Our suite was absolutely beautiful. We had complimentary packaged snacks and more little treats of macarons, nuts, and dried fruit prepared for us on arrival. - One of the nicest bathrooms that I've stayed in with double shower heads and SO spacious! Love the modern design and lights. I just wanted to stay in the bathroom forever. - Concierge text line - so useful. They are able to make reservations for you at Layla anytime. Someone even brought us pillows at near midnight with just a text! -Valet is excellent with grabbing your car super quickly - it was always ready for us by the time we got to the front. Some areas of improvement: - It would be nicer if you had a shower control for each of the shower heads rather than just 1 control for both because you always have to turn on both shower heads even if just one person is showering. In this day and age where California water is so precious, it's unfortunate that you can't control each shower head individually! I am surprised. - We asked for firm pillows and wow, they were NOT firm at all!!! Pillows are way too squishy and soft for our asking. - Layla - the only restaurant here. Unfortunately the food was mediocre for the most part and simply not good enough to justify the price. See my separate review for Layla where I go into more detail but bottom line: Layla is probably the reason why we would not return to MacArthur Place which is unfortunate.
Great stay, too short. Beautiful room in the Carriage House. Staff from valet, check-in, bar, grounds…. awesome. Wasn’t able to visit Layla, next time! Lots of extras booking with AMEX. We’ll be back.
Beautiful rooms on a gorgeous property. To clarify my service rating: housekeeping was excellent, restaurant service also excellent, concierge service...there were opportunities here.
Service: 3
Stayed at the MacArthur Place Hotel for a Sonoma getaway. The hotel grounds are beautiful, though there is some construction going on for their pool renovation. The valets and front desk were friendly and welcoming. The room itself was spacious with nice amenities like snacks and coffee/tea. We enjoyed sitting by the fire pits and eating breakfast at their restaurant, Layla. Only minor issue with the room was that there were some ants, though it wasn't enough to bother us significantly. Overall, conveniently located and a good stay.
Such cute Sonoma vibes! You can kinda hear the noise above or below you, but would come here again :) excited for when they have a pool