316 S Airport Blvd, South San Francisco
I've been to this IHOP so many times that I've lost count. There isn't much that screams out "eat here" other than their occasional seasonal specials (bacon pancakes, tres leches pancakes, now Reese's Pieces pancakes). Their menu staples are decent. I have no complaints. Service has been hit and miss in the past. I walked in tonight with no expectations. What a pleasant surprise to be greeted by a vibrant, energetic server named Keenan. I referred to Keenan as our server, but tonight he wore a few hats: Greeter, Server, Cashier and even Busser! He did all that while remaining friendly and professional. He was quick but didn't rush. He was thorough and attentive. Oh, and the pancakes -- I would've licked the plate if I could get away without being seen! Yum!
After leaving Denny's due to lack of service we came in and were greeted by Manuel, who was also our server. He gave us prompt, accurate service and even brought out french vanilla creamer when he noticed i had brought my own just in case, and extra napkins cuz we have three kids so ya know, they be messy as fffff. If you have a chance to be served by him, you will be very well taken care of! I ended up giving him $65.00 tip because he was personable and kind, and a fantastic server. Also the tres leches pancakes are pretty good if you like sweet stuff.
Customer service was good but it took us almost a hour to get our food even though the place only had a few customers.
Service was good and friendly. Slow due to short on help. So seating was a wait.
I got sick to my stomach in the middle of eating and could not eat. We also requested A1 sauce and was told there was only 1 bottle in the whole restaurant. We were told they could ask the people with the bottle if they were willing to share it with us ?. Not the service Im used to.
I usually come here when I'm in the area. Usually the service and food is good. However..Draw the line at finding others' biosignatures(in this case an eyelash) in my food. Probably won't come back to this one on GP. They get 3 stars because they gave a discount unexpectedly. Always appreciate efforts of make right.
I give it 3 because my omelette was really amazing.However —-WARNING: do not read the Google or online menus the prices are outdated!!!My omelette said $10 on the menu online but when I got there it was $24!!!!!!!!This was because this greedy place charged $3 PER topping and I ordered 3 and it was extra $9!!!!Which is outrageous!!
After landing at San Francisco international early in the morning, we stopped at IHOP for an all-american breakfast before starting on our way home. Service was quick and food was excellent. Great place for an early breakfast
I would have given it 4 stars but I guess they need help. We were greeted very rude at the front by this person that said we have to wait 10 minutes in a very rude way. I understand when you are busy, but you can say the same thing, in a nicer way when you are dealing with customers. I hope you get people to work for you that have good customer service. Food was good though.
Proper done omelet, my granddaughter enjoyed the BLT service was a little slow but we had a decent experience.
The lady that manages here is a b**** and gives attitude and they dont open at they're actual 6 am time
Hidden gem IHOP. It's so new and big. Good amount of parking and it's in a quieter part of town so it's a chill vibe. The waitresses are very nice and they're so cool. They brought me my favorite syrup. I freaking loved the blue berry pancakes.
I ordered in store for take out the waiter told me my good will be done in 10-15 minutes it's been a whole hr now and I'm still waiting for my food. Never again.
Speedy service. The staff were efficient& accurate.
The waitress got me the wrong order....how you get a eggs and bacon from burrito. thanks a lot josephine
316 S Airport Blvd, South San Francisco, CA 94080