The staff was excellent and very nice but the food was only mediocre. I had the gnocchi with Bolognese sauce and it was extremely watery. The bread was very good, though.
Brent Loid
Stayed at the SFO travel lodge. Had the medium veggie and a Mediterranean salad delivered. They said it would be 45 minutes, only took 35 minutes. Pizza was great , hot and delivery driver was professional. Price was great compared to any other delivery company. Will definitely order again.Vegetarian options: Had veggie pizza and salads.
Alexa
I was visiting the SF area for the weekend and felt like eating Italian that night. I Googled places near the hotel where I was staying and found three within a couple of blocks of each other. I looked into the first two and their prices were very high ($27-$30 per pasta entree-just pasta and marinara) so I decided to go cheap and try this place. Additionally, they had my favorite dish on the menu, pasta Arrabiatta. Hard to mess that up. I did notice that the description was rather odd- ham and peas in the dish. I've eaten this all over the world, including Italy, and never heard of those things in it, so I requested that they be left out. So, I ordered that and bruscetta. Hard to mess that up, too. Placed my order online and was given a 10-20 min window when it would be done. I waited 20 mins before heading out to drive the 10 mins to the restaurant. I found parking on the street outside and went in. The place is very plain and the decor ourdated. The Man working was ummm, slightly odd. Didn't really greet me, but looked at me strangely, like he was surprised to see me. The entire place was empty, so he had to be expecting someone to come for the online order, right? So, I spoke up first and said, "HI, I think I'm in the right place." I was doubting myself by this point. He asked for my name and said that my order would be ready soon. Huh? It's already been over 30 mins by now. So, I took a seat and waited for him to take multiple phone orders and then go back to cook apparently. It's a small place, with a window looking into the kitchen and I didn't see or hear anyone else. At one point, a woman hurried in and took a seat at a table and proceeded to eat a Lunchable ??♀️. Another 10 mins or so go by and still no food, but a man rushed in and rushed to the back and asked my name and bagged up my food and was very nice. Got back to the hotel and found my pasta with mushrooms. Why? That wasn't even on the list of ingredients. I'm not opposed to mushrooms, but this was an entirely different dish than pasta arrabiatta. The pasta eas overcooked and it was served in a rectangular container. It looked and tasted like the airplane food they serve on long flights. Very bland and unremarkable. The bruscetta wasn't much better. Dry bread, large chunks of tomatoes, dry, no flavor or spices. I truly hate to write a bad review of a small, seemingly family owned restaurant, but honestly, I hope they read this and can learn from it and do better. There's certainly potential there, but customer service needs to be improved and food needs to be more flavorful and less of a stray from original dishes- or at least what's described on the menu.
Ingrid Jenner
What a fantastic establishment to come across! I’m currently staying at a motel just a half mile up the street and was badly craving pizza, so I did a little research of the area and found this place! From the first bite I could tell the cheese, sauce, and dough were of good quality. The sauce is sweet but that’s how I like it! Will definitely be coming again. Keep it up!
Jesse Sparks
The crust was cooked to perfection, the toppings were good but sparse, and worst of all so was the cheese. There was so little cheese on the pizza you couldn't taste it. The meal was saved by some packets of Parmesan cheese I saved during my travels.
Wendy G.
What a great place to bring your family! Amazing food and service. Thank you and we will be back again.
Brian R.
We're in town on vacation and pizza was the one thing everyone could agree on. We searched pizza places nearby and Pronto's pizzas pictures looked the best so we decided to stop in. It really looks like a hole in the wall, but the food was amazing. The pizza came out hot and cheesy and the mozzarella sticks were great as well. Would definitely recommend and return!
Dr Auto
Very unprofessional, delivery driver demanded money after I already paid ahead of time, did not get the pizza right, however, did offer to send a new pizza no charge after I waited an hour for the first one. Why would I ever wait a single minute more for a meal that was not done correctly after had the employee recite exactly what I ordered and still got it wrong. Then to argue with me through a text service back-and-forth with harassment all I wanted was a receipt of my refund plain and simple. Employee or owner made derogatory comments towards me. Harassment at best, Then to say that he was an attorney clearly you must be because you sure as hell don’t know how to make a pizza Correctly or even placing the order correctly. I would look somewhere else for a pizza as these guys are just Inept and threatening. Said that they were ready for me, What does that even mean..
davec69us
Nothing fancy here. Very small eating area inside. Dont bring a large group. Food is good. Very traditional. All the basics. Great spot to grab food, on the way home.
Pea B.
The food was awesome and variety of selection the breadsticks was on point. Highly recommend it if you're in the area
The pizza was delicious. We came in late after a long day and they still made us a pizza. It was delicious and they were so kind to us. They very easily could have turned us away but they fed our family of 5 with smiles!
mvbma
We were unexpectedly forced to do takeout food as the restaurant at our hotel by the San Francisco airport was closed. The front desk recommended Pronto, and it turned out to be a fine choice! The pizza and a bottle of wine were promptly delivered to our room. Pizza tasted great and the wine was, surprisingly, excellent. Would do it again.
Ajay C.
I ordered the pizza online for dinner. After 2 hours when I went to pick it up, I think they mentioned the pizza is over cooked a bit but I wasn't able to hear properly as the person was wearing a mask. Since it was late at night and there were a few places open, so I decided to pick it up. Worst mistake: It was burnt and couldn't be consumed, I ended up throwing the whole pizza first time in my life. Why would they offer a burnt pizza to customers, they should trash it and make a new one before anyone comes to pick it up. I'm a big supporter of local business but I also see other reviews here mentioning the same.
ID T.
Worst pizza!! Burnt no sauce 2 hours late! They still asked for a tip. Not a sob story but we were here due to my husbands cancer wanting a good pizza. We asked for extra cheese and got toast with burnt pepperoni. And. Wait from 6:07 to 7:43. We usually don't complain but. This was crap. Worst experience ever for a family that wanted a good meal.
Alaa B.
Food was great. Staff were so kind . I would recommend it . And for sure I'm gonna come back again to this amazing place
The staff was excellent and very nice but the food was only mediocre. I had the gnocchi with Bolognese sauce and it was extremely watery. The bread was very good, though.
Stayed at the SFO travel lodge. Had the medium veggie and a Mediterranean salad delivered. They said it would be 45 minutes, only took 35 minutes. Pizza was great , hot and delivery driver was professional. Price was great compared to any other delivery company. Will definitely order again.Vegetarian options: Had veggie pizza and salads.
I was visiting the SF area for the weekend and felt like eating Italian that night. I Googled places near the hotel where I was staying and found three within a couple of blocks of each other. I looked into the first two and their prices were very high ($27-$30 per pasta entree-just pasta and marinara) so I decided to go cheap and try this place. Additionally, they had my favorite dish on the menu, pasta Arrabiatta. Hard to mess that up. I did notice that the description was rather odd- ham and peas in the dish. I've eaten this all over the world, including Italy, and never heard of those things in it, so I requested that they be left out. So, I ordered that and bruscetta. Hard to mess that up, too. Placed my order online and was given a 10-20 min window when it would be done. I waited 20 mins before heading out to drive the 10 mins to the restaurant. I found parking on the street outside and went in. The place is very plain and the decor ourdated. The Man working was ummm, slightly odd. Didn't really greet me, but looked at me strangely, like he was surprised to see me. The entire place was empty, so he had to be expecting someone to come for the online order, right? So, I spoke up first and said, "HI, I think I'm in the right place." I was doubting myself by this point. He asked for my name and said that my order would be ready soon. Huh? It's already been over 30 mins by now. So, I took a seat and waited for him to take multiple phone orders and then go back to cook apparently. It's a small place, with a window looking into the kitchen and I didn't see or hear anyone else. At one point, a woman hurried in and took a seat at a table and proceeded to eat a Lunchable ??♀️. Another 10 mins or so go by and still no food, but a man rushed in and rushed to the back and asked my name and bagged up my food and was very nice. Got back to the hotel and found my pasta with mushrooms. Why? That wasn't even on the list of ingredients. I'm not opposed to mushrooms, but this was an entirely different dish than pasta arrabiatta. The pasta eas overcooked and it was served in a rectangular container. It looked and tasted like the airplane food they serve on long flights. Very bland and unremarkable. The bruscetta wasn't much better. Dry bread, large chunks of tomatoes, dry, no flavor or spices. I truly hate to write a bad review of a small, seemingly family owned restaurant, but honestly, I hope they read this and can learn from it and do better. There's certainly potential there, but customer service needs to be improved and food needs to be more flavorful and less of a stray from original dishes- or at least what's described on the menu.
What a fantastic establishment to come across! I’m currently staying at a motel just a half mile up the street and was badly craving pizza, so I did a little research of the area and found this place! From the first bite I could tell the cheese, sauce, and dough were of good quality. The sauce is sweet but that’s how I like it! Will definitely be coming again. Keep it up!
The crust was cooked to perfection, the toppings were good but sparse, and worst of all so was the cheese. There was so little cheese on the pizza you couldn't taste it. The meal was saved by some packets of Parmesan cheese I saved during my travels.
What a great place to bring your family! Amazing food and service. Thank you and we will be back again.
We're in town on vacation and pizza was the one thing everyone could agree on. We searched pizza places nearby and Pronto's pizzas pictures looked the best so we decided to stop in. It really looks like a hole in the wall, but the food was amazing. The pizza came out hot and cheesy and the mozzarella sticks were great as well. Would definitely recommend and return!
Very unprofessional, delivery driver demanded money after I already paid ahead of time, did not get the pizza right, however, did offer to send a new pizza no charge after I waited an hour for the first one. Why would I ever wait a single minute more for a meal that was not done correctly after had the employee recite exactly what I ordered and still got it wrong. Then to argue with me through a text service back-and-forth with harassment all I wanted was a receipt of my refund plain and simple. Employee or owner made derogatory comments towards me. Harassment at best, Then to say that he was an attorney clearly you must be because you sure as hell don’t know how to make a pizza Correctly or even placing the order correctly. I would look somewhere else for a pizza as these guys are just Inept and threatening. Said that they were ready for me, What does that even mean..
Nothing fancy here. Very small eating area inside. Dont bring a large group. Food is good. Very traditional. All the basics. Great spot to grab food, on the way home.
The food was awesome and variety of selection the breadsticks was on point. Highly recommend it if you're in the area
Restaurantji Recommends
The pizza was delicious. We came in late after a long day and they still made us a pizza. It was delicious and they were so kind to us. They very easily could have turned us away but they fed our family of 5 with smiles!
We were unexpectedly forced to do takeout food as the restaurant at our hotel by the San Francisco airport was closed. The front desk recommended Pronto, and it turned out to be a fine choice! The pizza and a bottle of wine were promptly delivered to our room. Pizza tasted great and the wine was, surprisingly, excellent. Would do it again.
I ordered the pizza online for dinner. After 2 hours when I went to pick it up, I think they mentioned the pizza is over cooked a bit but I wasn't able to hear properly as the person was wearing a mask. Since it was late at night and there were a few places open, so I decided to pick it up. Worst mistake: It was burnt and couldn't be consumed, I ended up throwing the whole pizza first time in my life. Why would they offer a burnt pizza to customers, they should trash it and make a new one before anyone comes to pick it up. I'm a big supporter of local business but I also see other reviews here mentioning the same.
Worst pizza!! Burnt no sauce 2 hours late! They still asked for a tip. Not a sob story but we were here due to my husbands cancer wanting a good pizza. We asked for extra cheese and got toast with burnt pepperoni. And. Wait from 6:07 to 7:43. We usually don't complain but. This was crap. Worst experience ever for a family that wanted a good meal.
Food was great. Staff were so kind . I would recommend it . And for sure I'm gonna come back again to this amazing place