Manager jazzy has no customer service. She is very rude!!!!
Atmosphere: 1
Food: 3
Service: 1
Ram Prashanth
Horrible service and Poor training.This place should be closed or change all the staff out here.
Atmosphere: 1
Food: 1
Service: 1
paul r
Counter service is terrible. They appear to prioritize mobile orders over all else, ignoring people in line. Behind the counter is a mess and personnel seem very inefficient and generally slow. This is definitely among the worst Starbucks I've ever been in. Three stars because it's Starbucks and I got what I asked for and reviews look dumb when they give one star to places like this.
Hsueh-Hung Cheng
The staff refused me to use the restroom because they already cleaned it and don't want to clean again. It was 2 hours before store closure.
Service: 1
ROMMEL RIVERA
Typical ordinary always busy placeWheelchair accessibility: Lots of room to accommodate.
Atmosphere: 5
Food: 5
Service: 5
Kevin Shen
Terrible customer service and very inefficient, don't come here if you're in a rush. There's a Starbucks only 5 min away from this location that is much better, they actually care and move through things efficiently, not like this store. Also a bunch of sketchy people hang out around Grand Ave especially in front of this Starbucks, so be prepared to get possibly harassed while going in and out of the store. Yikes.
Atmosphere: 1
Food: 3
Service: 1
Chris Peterson
Shamefully understaffed so no matter how hard the baristas work there's always a huge wait. I'm shocked the workers here didn't unionize yet given the horrible working conditions.
George E.
Hello Starbucks Manager, I wanted to commend your barista, "Shrimp ", at the Grand Avenue store. She went above and beyond, and my Caramel Brûlée Latte made my day. Excellent service!
The place is pretty rundown. Needs to be cleaned and maintained. There was no line and it took a few minutes to be greeted. The place seems understaffed. Having a 3rd employee would definitely help the place. The food presentation was bad. I ordered a sandwich and the bun was not placed correctly so the cheese melted it out of place. The sandwich fell apart as I tried to fix it. It tasted like a cheap microwavable sandwich you can find at safeway. Took a while for my beverage to be made. The beverage did not taste anything like what I had ordered. I live down the street but I'd rather take a little drive to phils than go to starbucks or peets. Definitely a waste of $12. A shame these places aren't what they used to be.
Atmosphere: 1
Food: 1
Service: 3
Frankie
This is literally the worst cup of coffee I've ever tasted. Hot water from the tap would've been better then whatever they handed me was. I wish I could give 0
Caye L.
The worst. This place is dirty and they are so unorganized. Cups in the middle and they are bumping into each other. One emptied out the trash and went straight to grab the order from the oven. They do not call out names when the order is ready. So the pick up area is crowded and scattered. Too bad it's the closest to my house but such an inconvenience. Would not recommend.
Lulu J.
Don't waste your money here. Starbucks are cheating customers with tasteless drinks. Starbucks sent me "Survey" for this Starbucks on Grand AVE SSF, it also cheated on me. It filled its own comments without my consent and closed on me and I couldn't write anything. It wouldn't open up again it kept saying "thank you for taking the survey" and closed. But it's my comments. I couldn't say what I wanted to say how tasteless their drinks are. Yesterday I ordered Chai Latte, it was more milky without chai. Today I ordered "Pink drink" it has more water n coconut milk that doesn't taste like coconut. I'm done with Starbucks. No more. Starbucks stop CHEATING YOUR CUSTOMERS.
It was good.We waited until the rain was gone.
Atmosphere: 5
Food: 5
Service: 5
NOT A DRIVE-THRU! Fix your data please
Manager jazzy has no customer service. She is very rude!!!!
Atmosphere: 1
Food: 3
Service: 1
Horrible service and Poor training.This place should be closed or change all the staff out here.
Atmosphere: 1
Food: 1
Service: 1
Counter service is terrible. They appear to prioritize mobile orders over all else, ignoring people in line. Behind the counter is a mess and personnel seem very inefficient and generally slow. This is definitely among the worst Starbucks I've ever been in. Three stars because it's Starbucks and I got what I asked for and reviews look dumb when they give one star to places like this.
The staff refused me to use the restroom because they already cleaned it and don't want to clean again. It was 2 hours before store closure.
Service: 1
Typical ordinary always busy placeWheelchair accessibility: Lots of room to accommodate.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service and very inefficient, don't come here if you're in a rush. There's a Starbucks only 5 min away from this location that is much better, they actually care and move through things efficiently, not like this store. Also a bunch of sketchy people hang out around Grand Ave especially in front of this Starbucks, so be prepared to get possibly harassed while going in and out of the store. Yikes.
Atmosphere: 1
Food: 3
Service: 1
Shamefully understaffed so no matter how hard the baristas work there's always a huge wait. I'm shocked the workers here didn't unionize yet given the horrible working conditions.
Hello Starbucks Manager, I wanted to commend your barista, "Shrimp ", at the Grand Avenue store. She went above and beyond, and my Caramel Brûlée Latte made my day. Excellent service!
Restaurantji Recommends
Fast in and out. Friendly, morning get going
Atmosphere: 5
Food: 5
Service: 5
The place is pretty rundown. Needs to be cleaned and maintained. There was no line and it took a few minutes to be greeted. The place seems understaffed. Having a 3rd employee would definitely help the place. The food presentation was bad. I ordered a sandwich and the bun was not placed correctly so the cheese melted it out of place. The sandwich fell apart as I tried to fix it. It tasted like a cheap microwavable sandwich you can find at safeway. Took a while for my beverage to be made. The beverage did not taste anything like what I had ordered. I live down the street but I'd rather take a little drive to phils than go to starbucks or peets. Definitely a waste of $12. A shame these places aren't what they used to be.
Atmosphere: 1
Food: 1
Service: 3
This is literally the worst cup of coffee I've ever tasted. Hot water from the tap would've been better then whatever they handed me was. I wish I could give 0
The worst. This place is dirty and they are so unorganized. Cups in the middle and they are bumping into each other. One emptied out the trash and went straight to grab the order from the oven. They do not call out names when the order is ready. So the pick up area is crowded and scattered. Too bad it's the closest to my house but such an inconvenience. Would not recommend.
Don't waste your money here. Starbucks are cheating customers with tasteless drinks. Starbucks sent me "Survey" for this Starbucks on Grand AVE SSF, it also cheated on me. It filled its own comments without my consent and closed on me and I couldn't write anything. It wouldn't open up again it kept saying "thank you for taking the survey" and closed. But it's my comments. I couldn't say what I wanted to say how tasteless their drinks are. Yesterday I ordered Chai Latte, it was more milky without chai. Today I ordered "Pink drink" it has more water n coconut milk that doesn't taste like coconut. I'm done with Starbucks. No more. Starbucks stop CHEATING YOUR CUSTOMERS.