Refund policy not explained at the point of sale. The company will not allow returns and will only allow for exchanges for greater value one time. Spent 7000 on mattress that is not satisfactory.
Jim R.
I had a very unusual circumstance regarding the disposal of a mattress. I called every mattress store in Stockton to ask for help. None said there was anything they could do for me. However, City Mattress called me back and said they could arrange to help me!! I was ecstatic and relieved to be able to have the mattress taken away. If you need special help, this is the store for you! They know you are the customer.
Stephanie C.
This place sells low end mattresses promises the warranty and than ignores you calls I will be seeing this man in court soon as my lawyer pulls my phone records on how many times I been calling and leaving messages. Don't buy from them you will be highly disappointed the people that left good comments are the employees and their friends
Jessie Flores
I went to 10 stores and seen this place at the stoplight I never knew this place was here. Great staff and they had what I was looking for. They delivery was on time. Great customer service all around. The manager and his helper set it up very fast . I will be back if I ever need another mattress. I highly recommend this place
Jessie Ann F.
I went to 10 stores and was tired I didn't find what I wanted as I was going home I was at the stop light and seen this place. The mattress is so firm it's what I wanted the other places say thier beds are firm but not like this one. The staff is great the manager was customer friendly and promt with the delivery if I ever need a mattres again, this will be my place Jessie Ann F. Flores
James Anderson
Didn't go here.
Charles Benavides
Good quality cheap prices
Karla T.
5 stars for curtis and his customer service alone, i didn't end up making a purchase and he was totally ok with that , he didn't try to upsell me or let me buy something i wouldn't be happy with in the long run , his personality alone made me a satisfied almost customer lol
Tish Tangalin
Thanks Curtis for you great customer service. Best customer service I've ever had. I got a great mattress at a great price.
janice b.
I stumbled upon City Mattress on accident. My family and I decided to kill some time, enjoy our ice cream (Baskin Robbins is nearby), and do a little window shopping at City Mattress. I had no intention of purchasing anything, but I'm glad I didn't walk out empty handed. I've had a history of back problems and can't recall the last time I had peaceful uninterrupted sleep. I addressed these concerns to Curtis (sp?)and he had the perfect solution. Curtis was professional and patient with me. He's well-versed and has a great understanding when it comes to mattresses and people's needs. This was evident in his recommendation for me and I ended up purchasing the Palmetto (sp?) spring back supporter. I'm pleased with my purchase and surprised what a difference a good mattress can do for your well-being. Many thanks to Curtis and the staff there! Highly recommend this business!
Purchased this awesome pillowtop mattress at an amazing price. Definitely beats other stores I had gone to in the area. Sales Associate was not pushy and very friendly. My mattress was delivered the same day and Travis was also very friendly and privided great service getting it where I needed it. Thank you to all the team at City Mattress. Will definitely recommend your store to friends and family.
Kevin Nguyen
I can not believe the professionalism and value that I found in this gem! Got my brand new mattress delivered the same day within 3 hours! Thank you city mattress!!!!
Thanh Tran
Nice store and nice selection
Nadja King
Best place for all your BBQ necessities; whether you're looking for a grill or wood chips or sauces and rubs!!! The valleys source for BBQing needs!!!
Trish
Staff is super helpful and just all around good people.
Refund policy not explained at the point of sale. The company will not allow returns and will only allow for exchanges for greater value one time. Spent 7000 on mattress that is not satisfactory.
I had a very unusual circumstance regarding the disposal of a mattress. I called every mattress store in Stockton to ask for help. None said there was anything they could do for me. However, City Mattress called me back and said they could arrange to help me!! I was ecstatic and relieved to be able to have the mattress taken away. If you need special help, this is the store for you! They know you are the customer.
This place sells low end mattresses promises the warranty and than ignores you calls I will be seeing this man in court soon as my lawyer pulls my phone records on how many times I been calling and leaving messages. Don't buy from them you will be highly disappointed the people that left good comments are the employees and their friends
I went to 10 stores and seen this place at the stoplight I never knew this place was here. Great staff and they had what I was looking for. They delivery was on time. Great customer service all around. The manager and his helper set it up very fast . I will be back if I ever need another mattress. I highly recommend this place
I went to 10 stores and was tired I didn't find what I wanted as I was going home I was at the stop light and seen this place. The mattress is so firm it's what I wanted the other places say thier beds are firm but not like this one. The staff is great the manager was customer friendly and promt with the delivery if I ever need a mattres again, this will be my place Jessie Ann F. Flores
Didn't go here.
Good quality cheap prices
5 stars for curtis and his customer service alone, i didn't end up making a purchase and he was totally ok with that , he didn't try to upsell me or let me buy something i wouldn't be happy with in the long run , his personality alone made me a satisfied almost customer lol
Thanks Curtis for you great customer service. Best customer service I've ever had. I got a great mattress at a great price.
I stumbled upon City Mattress on accident. My family and I decided to kill some time, enjoy our ice cream (Baskin Robbins is nearby), and do a little window shopping at City Mattress. I had no intention of purchasing anything, but I'm glad I didn't walk out empty handed. I've had a history of back problems and can't recall the last time I had peaceful uninterrupted sleep. I addressed these concerns to Curtis (sp?)and he had the perfect solution. Curtis was professional and patient with me. He's well-versed and has a great understanding when it comes to mattresses and people's needs. This was evident in his recommendation for me and I ended up purchasing the Palmetto (sp?) spring back supporter. I'm pleased with my purchase and surprised what a difference a good mattress can do for your well-being. Many thanks to Curtis and the staff there! Highly recommend this business!
Restaurantji Recommends
Purchased this awesome pillowtop mattress at an amazing price. Definitely beats other stores I had gone to in the area. Sales Associate was not pushy and very friendly. My mattress was delivered the same day and Travis was also very friendly and privided great service getting it where I needed it. Thank you to all the team at City Mattress. Will definitely recommend your store to friends and family.
I can not believe the professionalism and value that I found in this gem! Got my brand new mattress delivered the same day within 3 hours! Thank you city mattress!!!!
Nice store and nice selection
Best place for all your BBQ necessities; whether you're looking for a grill or wood chips or sauces and rubs!!! The valleys source for BBQing needs!!!
Staff is super helpful and just all around good people.