I am very disappointed at this Subway, I went in today to place a foot long pastrami sandwich and a lady named Laura told me that the coupon is not valid for a pastrami sandwich, when it clearly doesn't say that anywhere in the coupon. This subway location is not what is use to be and have heard a lot of people complain about it recently. They are understaffed, moody, and rude. Look for another Subway and stay away. I attached a copy of the coupon, it doesn't state anywhere on there that the coupon can't be used for Pastrami sandwiches.
sarah p.
Did a mobile app order and we got the wrong sandwich. Ordered Philly steak and got chicken. My kids wouldn't eat it and when you call to complain nobody answers and you can't leave a voicemail. Bad customer service.
Consumer K
THIS LOCATION DESERVES 0 STAR !! A few weeks ago I was at this Subway store to order a sandwich with a coupon. When I was checking out, the employee said that I scanned the coupon too soon before he was ready, caused him to start over again I said "I am sorry ".Today I was there again, same employee ( I wasn't lucky), due to last time experience , this time I put the coupon on top of $20 bill in front of him, guess what he said " you should tell me if you want to use coupon, I have to start over again " in an unnicely tone. I didn't prepare for his terrible reaction, too soon or too late never can make him happy. As a consumer I didn't deserve this kind of horrible service. I have been many other Subway stores, never been treated like this way but this location. NOT RECOMMEND STRONGLY!!
Service: 1
Mashaal Shafqat
If I could give it no stars I would! The worst and rude employees! Don’t go here of you want to be insulted when they were at fault in the first place!
Atmosphere: 1
Food: 1
Service: 1
Mashaal S.
Had the worst experience with a blonde lady working there! First off she had the worst attitude from the start and then proceeds to tell me that my order didn't come through in their system even though on the app it said it's ready to be picked up! The other worker came in and tried to tell me there's is no order by such name and then later on showed me the screen and the name I had been spelling out was right there on the screen to which I said "it's right there in front of you on the screen" the woman said "do not talk to me like that!" First off I wasn't talking to her! And second off you were in the wrong and you have attitude about this! Trying to tell me there's no order by the name I was giving and then trying to play the victim! Like why even work if you can't treat customers nicely!
Burner E.
Lady serving me had an attitude. I've seen many reviews about her and they won't do anything. If she doesn't want to do her job she should find someplace else.
Tuvai F.
Service is not good. I order a meatball sandwich and the lady that was helping me had an attitude. The sandwich was messy and in wrapping the sandwich one of the meatball fell and roll on the counter and she asked if I still want it. I said no and she gave me an attitude. Not the place to go if you want a sandwich.
Jabba H.
The food is mid. That's to be expected coming from this sandwich chain. But man oh man does the service suck. The people who work here act like Spanish is a secret language that only they understand. Hate to break it to you but did you forget where we are? The name of our city is in Spanish. Point is, workers speak derogatorily about customers and complain about small things. I had to check the dude because he tried to charge me triple for bacon because he thought it was funny. His coworker didn't laugh. It's not my fault you guys are too slow to land a decent paying job. You receive what you put out.
Vanessa E.
Good food. Always fresh when I go! Place always looks clean too. Service is nice. Very welcoming. But not all employees were informed of their Specials that they offer and I took her word for it. And because I did so, I wasn't able to make the purchase that i intended. I should of asked someone else but I assumed she knew the specials. (Purchase a $25 Giftcard and get a Free 6 inch sub). She declined me. And said no, it's only online. So I ordered a foot long instead then I got to the cashier and there it was! A sign that says EXACTLY what I wanted. It'd be nice if all employees were informed of the specials you guys are offering. :) if it wasn't for that, I'd give 5 stars
Isaac A.
I was feeling a bit peckish after my flight, so I stopped by this subway for a bite to eat. It was around 1:30pm on a Sunday. When I walked in, there were 2 people in front of me and only 1 person making sandwiches, so it took about 10 minutes for me to get my food. Fortunately, another employee came back from her break and that sped things up. The inside was your typical subway set up, pretty standard. Anyway, I ordered a 6 inch sweet onion chicken teriyaki on Italian herbs and cheese bread. I got it with pepper jack and had it toasted. I added spinach, cucumbers, onions, jalapeños, and topped it off with the sweet onion sauce. Tasted like it should for a subway. The only complaint I have is how long it took but I guess it's understandable given the fact that an employee was on break.
I bought a footlong sandwich today, and there were pieces of plastic inside. I felt sick to my stomach and was about to vomit. Unsanitary and unsafe. I don't want to go there again. I don't want to recommend
Joseph A
December 6 2022 Tuesday 6:00 online order, girl with blue hair. Customer service is horrible. I got in to pick up. I asked with my name and the girl didnt even look back and said in a rude voice that its on the tack. Disappointing. They got my order wrong. I ordered the chicken bacon ranch with extra olives no spinach. What do i get? No olives, spinach on my sub and so little ranch i cant even see it.
Stacy S.
I wouldn't normally give a review for a chain - I mean it is was it is. But , the gentlemen that works at this location was so incredibly nice and helpful and just changed my whole day by having a pleasant attitude and super kind. That goes a long way with me.
Carolyne P.
This Subway is worth visiting. The staff was friendly, especially Jose. Seemed as if I was talking to my family. Friendly, attentive and gave us great recommendations. My family and I dined in and saw how well him and his co worker handled crowds of people. Based on previous negative reviews I was reading up about this place, I think they should be deleted as that was not what I encountered. I will be stopping there more often!
Liberty F.
I don't know who runs this Subway but they need to get re-evaluated. Older Hispanic man working about 7:50pm. I told him that the previous day my order was incorrect and I called and was told my sandwich would be remade. He looks at me if I'm crazy and then shrugs his shoulders like he doesn't know what to say. He made it seem like I was lying so I showed him the call and I asked so is this not your number? And he still ignored me. A young lady began my sandwhich and he speaks to her in Spanish saying "don't put extra" although I paid for deluxe, lol. Needless to say, this Subway is horrible, they need to do better customer service training and maybe give the older people earlier shifts.
I am very disappointed at this Subway, I went in today to place a foot long pastrami sandwich and a lady named Laura told me that the coupon is not valid for a pastrami sandwich, when it clearly doesn't say that anywhere in the coupon. This subway location is not what is use to be and have heard a lot of people complain about it recently. They are understaffed, moody, and rude. Look for another Subway and stay away. I attached a copy of the coupon, it doesn't state anywhere on there that the coupon can't be used for Pastrami sandwiches.
Did a mobile app order and we got the wrong sandwich. Ordered Philly steak and got chicken. My kids wouldn't eat it and when you call to complain nobody answers and you can't leave a voicemail. Bad customer service.
THIS LOCATION DESERVES 0 STAR !! A few weeks ago I was at this Subway store to order a sandwich with a coupon. When I was checking out, the employee said that I scanned the coupon too soon before he was ready, caused him to start over again I said "I am sorry ".Today I was there again, same employee ( I wasn't lucky), due to last time experience , this time I put the coupon on top of $20 bill in front of him, guess what he said " you should tell me if you want to use coupon, I have to start over again " in an unnicely tone. I didn't prepare for his terrible reaction, too soon or too late never can make him happy. As a consumer I didn't deserve this kind of horrible service. I have been many other Subway stores, never been treated like this way but this location. NOT RECOMMEND STRONGLY!!
Service: 1
If I could give it no stars I would! The worst and rude employees! Don’t go here of you want to be insulted when they were at fault in the first place!
Atmosphere: 1
Food: 1
Service: 1
Had the worst experience with a blonde lady working there! First off she had the worst attitude from the start and then proceeds to tell me that my order didn't come through in their system even though on the app it said it's ready to be picked up! The other worker came in and tried to tell me there's is no order by such name and then later on showed me the screen and the name I had been spelling out was right there on the screen to which I said "it's right there in front of you on the screen" the woman said "do not talk to me like that!" First off I wasn't talking to her! And second off you were in the wrong and you have attitude about this! Trying to tell me there's no order by the name I was giving and then trying to play the victim! Like why even work if you can't treat customers nicely!
Lady serving me had an attitude. I've seen many reviews about her and they won't do anything. If she doesn't want to do her job she should find someplace else.
Service is not good. I order a meatball sandwich and the lady that was helping me had an attitude. The sandwich was messy and in wrapping the sandwich one of the meatball fell and roll on the counter and she asked if I still want it. I said no and she gave me an attitude. Not the place to go if you want a sandwich.
The food is mid. That's to be expected coming from this sandwich chain. But man oh man does the service suck. The people who work here act like Spanish is a secret language that only they understand. Hate to break it to you but did you forget where we are? The name of our city is in Spanish. Point is, workers speak derogatorily about customers and complain about small things. I had to check the dude because he tried to charge me triple for bacon because he thought it was funny. His coworker didn't laugh. It's not my fault you guys are too slow to land a decent paying job. You receive what you put out.
Good food. Always fresh when I go! Place always looks clean too. Service is nice. Very welcoming. But not all employees were informed of their Specials that they offer and I took her word for it. And because I did so, I wasn't able to make the purchase that i intended. I should of asked someone else but I assumed she knew the specials. (Purchase a $25 Giftcard and get a Free 6 inch sub). She declined me. And said no, it's only online. So I ordered a foot long instead then I got to the cashier and there it was! A sign that says EXACTLY what I wanted. It'd be nice if all employees were informed of the specials you guys are offering. :) if it wasn't for that, I'd give 5 stars
I was feeling a bit peckish after my flight, so I stopped by this subway for a bite to eat. It was around 1:30pm on a Sunday. When I walked in, there were 2 people in front of me and only 1 person making sandwiches, so it took about 10 minutes for me to get my food. Fortunately, another employee came back from her break and that sped things up. The inside was your typical subway set up, pretty standard. Anyway, I ordered a 6 inch sweet onion chicken teriyaki on Italian herbs and cheese bread. I got it with pepper jack and had it toasted. I added spinach, cucumbers, onions, jalapeños, and topped it off with the sweet onion sauce. Tasted like it should for a subway. The only complaint I have is how long it took but I guess it's understandable given the fact that an employee was on break.
Restaurantji Recommends
I bought a footlong sandwich today, and there were pieces of plastic inside. I felt sick to my stomach and was about to vomit. Unsanitary and unsafe. I don't want to go there again. I don't want to recommend
December 6 2022 Tuesday 6:00 online order, girl with blue hair. Customer service is horrible. I got in to pick up. I asked with my name and the girl didnt even look back and said in a rude voice that its on the tack. Disappointing. They got my order wrong. I ordered the chicken bacon ranch with extra olives no spinach. What do i get? No olives, spinach on my sub and so little ranch i cant even see it.
I wouldn't normally give a review for a chain - I mean it is was it is. But , the gentlemen that works at this location was so incredibly nice and helpful and just changed my whole day by having a pleasant attitude and super kind. That goes a long way with me.
This Subway is worth visiting. The staff was friendly, especially Jose. Seemed as if I was talking to my family. Friendly, attentive and gave us great recommendations. My family and I dined in and saw how well him and his co worker handled crowds of people. Based on previous negative reviews I was reading up about this place, I think they should be deleted as that was not what I encountered. I will be stopping there more often!
I don't know who runs this Subway but they need to get re-evaluated. Older Hispanic man working about 7:50pm. I told him that the previous day my order was incorrect and I called and was told my sandwich would be remade. He looks at me if I'm crazy and then shrugs his shoulders like he doesn't know what to say. He made it seem like I was lying so I showed him the call and I asked so is this not your number? And he still ignored me. A young lady began my sandwhich and he speaks to her in Spanish saying "don't put extra" although I paid for deluxe, lol. Needless to say, this Subway is horrible, they need to do better customer service training and maybe give the older people earlier shifts.