This place was randomly closed today so I assume it's no longer in business with shuttered doors on a Saturday. Bummer because it was good while it lasted! But don't make a trip out expecting it to still be standing.
Kayla M.
I'm crazy about poke! This place is some of the best. The fish, the toppings, and the sauces are wonderful and delicious. Everything is just incredible. The people who work here are so nice too.
Arthur L.
This is the most convenient location! You can watch a movie, peruse the many shops and pop in and grab a delicious pick me up . The food was very good, though the prices are City Walk prices. My server, J'Quinn, was very helpful and courteous. She was all by herself working her hardest!
Carolina C.
My family & I went so excited to get Poke & one of the employees had such an attitude! I was so sad we didn't get the other girl because maybe she would've gotten better customer service! The guy working there wasn't too bad but they were so slow!!! The girl with an attitude was SO RUDE!!! DO NOT recommend coming here when you're in such a good mood, they WILL bring your energy down with their negative attitude! Oh! & they serve so little!
Celinerrz B.
I come here all the time with my friends and let me tell you the food is ooof bomb ! The employees are so friendly and patient even though I feel like I have a difficult order or multiple orders. I will most definitely come back here! Also lime soy sauce
Jb B.
Fantastic service. The Manager is amazing. She's very kind, friendly, and treats everyone with respect. The staff is as equally awesome. They all work hard and always greets with a kind welcome and smile. The food is delicious and healthy. Nothing but excellent from this group.
Richie S.
Coming in from a 4 hour drive to get some lunch before heading into Universal Studios it was sadly disappointing to come here only to find that there's little to no options of proteins for the bowls. Personally I understand that there may be a shortage but everything there was definitely not worth the price tag they were set at. I mainly got rice in my bowl, while asking for my proteins I got maybe 4 pieces of shrimp and 5 pieces of tuna. This was definitely not the experience I was hoping to have especially having to go into a theme park. The staff seemed disorganized and couldn't hear half of the stuff people were requesting.
Michelle G.
9/30/21 7:00pm - Literally im in shock of how rude the older lady with red hair was to guests AND to coworkers. I was so nice to her walking in because she looked stressed out and rude, kicking guests out that were waiting BUT then she started catching an attitude with me for no reason. First of all, the food is trash and her attitude trash too but for what reason? and this coming from someone who was a manager at an understaff small BYO. Come on ma'am, get it together i feel bad for who ever works with her . peace and love
Who's The Kitchen Fairy
I love poke bowl, so whenever I spot a new spot, I cannot resist to try ? This one was at the Universal Studio. It was just okay tho. I tasted better. Service was good and friendly.
John An
The employees here are rude. They did not even hear my order and rush me finishing it.Also, the rule on the menu is different from the order by the employee. I ordered medium size with three scoops of protein. I intended to get three scoops of salmon but the employee said no, unless additional cost was paid. However, I never ordered extra proteins. Why should I pay extra money? The menu did not say the proteins cannot be the identical one. This does not happen to other Poke Bar stores but this exact store in Universal city walk.Personally, Poke Bar is my favorite cuisine near UC Berkeley. Nevertheless, I have to give it one star because of these above reasons.
Terrible customer service!! MANAGEMENT since when is it ok to be assholes to customers for waiting for food? 9/18/21 6:15pm. Your manager is a joke!!! She needs new job if she can't handle it, she about to crack!! Ordered poke bowl that's horribly aged not fresh!!
M M.
I've had Poke Bar in Cerritos and they are amazing. This place doesn't compare and they're the same franchise. Scoops of protein are tiny compared to Cerritos. Their furikake seasoning does not have dried seaweed like Cerritos. Their kimchi also isn't diced. Every topping is a bite-sized portion. They don't accept apple/samsung pay. They also don't accept annual passholder discounts. Cashiers aren't friendly. Geeeeeez this place sucks in comparison to the original location. Also, if its true that you can't get double scoops of the same protein (based on other reviews), this place sucks even more. I've gotten double scoops of salmon at the Cerritos location. Smh.
Vince P.
Just here at universal studios and wanted to grab a quick bite to eat before hitting the park. Shout out to Mikey our server. It was clean inside, no wait, and the gf approves of the food. That's a 5 star rating in my book
Patty Arias
This was one of my little sisters recommendation. Was my very first time here and I will be returning when in the area. Food was very fresh and you get to pick what you like. Staff is super upbeat and friendly. Establishment is really clean and is all in accordance with the county’s standards.
Rynan “Kid Rainen” Paguio
Employee here was very rude while we were ordering..she was rushing us to order and we couldn’t hear her cause of her mask and the glass divider. I’m sure she couldn’t hear us either, but as we were leaving she very rudely told us to pay attention and listen the next time we go there..I told her the reason why we couldn’t hear her and again she rudely told us to we weren’t allowed to come back.. Without getting upset I told her to have a nice day and left.. she was a young woman with bits of red hair..Personally people who treat customers like that shouldn’t be working in these kinds of establishments..
This place was randomly closed today so I assume it's no longer in business with shuttered doors on a Saturday. Bummer because it was good while it lasted! But don't make a trip out expecting it to still be standing.
I'm crazy about poke! This place is some of the best. The fish, the toppings, and the sauces are wonderful and delicious. Everything is just incredible. The people who work here are so nice too.
This is the most convenient location! You can watch a movie, peruse the many shops and pop in and grab a delicious pick me up . The food was very good, though the prices are City Walk prices. My server, J'Quinn, was very helpful and courteous. She was all by herself working her hardest!
My family & I went so excited to get Poke & one of the employees had such an attitude! I was so sad we didn't get the other girl because maybe she would've gotten better customer service! The guy working there wasn't too bad but they were so slow!!! The girl with an attitude was SO RUDE!!! DO NOT recommend coming here when you're in such a good mood, they WILL bring your energy down with their negative attitude! Oh! & they serve so little!
I come here all the time with my friends and let me tell you the food is ooof bomb ! The employees are so friendly and patient even though I feel like I have a difficult order or multiple orders. I will most definitely come back here! Also lime soy sauce
Fantastic service. The Manager is amazing. She's very kind, friendly, and treats everyone with respect. The staff is as equally awesome. They all work hard and always greets with a kind welcome and smile. The food is delicious and healthy. Nothing but excellent from this group.
Coming in from a 4 hour drive to get some lunch before heading into Universal Studios it was sadly disappointing to come here only to find that there's little to no options of proteins for the bowls. Personally I understand that there may be a shortage but everything there was definitely not worth the price tag they were set at. I mainly got rice in my bowl, while asking for my proteins I got maybe 4 pieces of shrimp and 5 pieces of tuna. This was definitely not the experience I was hoping to have especially having to go into a theme park. The staff seemed disorganized and couldn't hear half of the stuff people were requesting.
9/30/21 7:00pm - Literally im in shock of how rude the older lady with red hair was to guests AND to coworkers. I was so nice to her walking in because she looked stressed out and rude, kicking guests out that were waiting BUT then she started catching an attitude with me for no reason. First of all, the food is trash and her attitude trash too but for what reason? and this coming from someone who was a manager at an understaff small BYO. Come on ma'am, get it together i feel bad for who ever works with her . peace and love
I love poke bowl, so whenever I spot a new spot, I cannot resist to try ? This one was at the Universal Studio. It was just okay tho. I tasted better. Service was good and friendly.
The employees here are rude. They did not even hear my order and rush me finishing it.Also, the rule on the menu is different from the order by the employee. I ordered medium size with three scoops of protein. I intended to get three scoops of salmon but the employee said no, unless additional cost was paid. However, I never ordered extra proteins. Why should I pay extra money? The menu did not say the proteins cannot be the identical one. This does not happen to other Poke Bar stores but this exact store in Universal city walk.Personally, Poke Bar is my favorite cuisine near UC Berkeley. Nevertheless, I have to give it one star because of these above reasons.
Restaurantji Recommends
Terrible customer service!! MANAGEMENT since when is it ok to be assholes to customers for waiting for food? 9/18/21 6:15pm. Your manager is a joke!!! She needs new job if she can't handle it, she about to crack!! Ordered poke bowl that's horribly aged not fresh!!
I've had Poke Bar in Cerritos and they are amazing. This place doesn't compare and they're the same franchise. Scoops of protein are tiny compared to Cerritos. Their furikake seasoning does not have dried seaweed like Cerritos. Their kimchi also isn't diced. Every topping is a bite-sized portion. They don't accept apple/samsung pay. They also don't accept annual passholder discounts. Cashiers aren't friendly. Geeeeeez this place sucks in comparison to the original location. Also, if its true that you can't get double scoops of the same protein (based on other reviews), this place sucks even more. I've gotten double scoops of salmon at the Cerritos location. Smh.
Just here at universal studios and wanted to grab a quick bite to eat before hitting the park. Shout out to Mikey our server. It was clean inside, no wait, and the gf approves of the food. That's a 5 star rating in my book
This was one of my little sisters recommendation. Was my very first time here and I will be returning when in the area. Food was very fresh and you get to pick what you like. Staff is super upbeat and friendly. Establishment is really clean and is all in accordance with the county’s standards.
Employee here was very rude while we were ordering..she was rushing us to order and we couldn’t hear her cause of her mask and the glass divider. I’m sure she couldn’t hear us either, but as we were leaving she very rudely told us to pay attention and listen the next time we go there..I told her the reason why we couldn’t hear her and again she rudely told us to we weren’t allowed to come back.. Without getting upset I told her to have a nice day and left.. she was a young woman with bits of red hair..Personally people who treat customers like that shouldn’t be working in these kinds of establishments..