Shake Shack West Hollywood - Santa Monica & La Cienega

8520 Santa Monica Blvd, Los Angeles
(323) 488-3010

Recent Reviews

Mateoo Mateoo

Everything was fine, I just didn't like the fact that we paid almost $100 for 3 people. For me it wasn't special because for this price I can eat in a much better place, I would definitely eat healthier too

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheese Fries, Korean Style Fried Chicken Sandwich, Smokeshack, Bacon Cheese Fries, Shack Stack

A

I had a burger and one of their Asian chicken sandwiches that pretends to be korean. Neither were good or worth trying again. The burger was small and put together very poorly. American cheese will never substitute the quality of cheddar. But there are Korean chicken sandwich is absolutely disgusting..

Atmosphere: 1

Food: 1

Service: 1

Wendy Gail Rose

Delicious

Atmosphere: 5

Food: 5

Service: 5

Kal A (Kal)

Not as busy as when it first opened. But the hype has worn off and lots of other locations now. The lines aren't as long which is good for customers but not good for their business. Seems to be following the same trajectory as Koo Koo Roo, the chicken place that Shake Shack now occupies. Started off packed to the seams and slowly widdled down to a trickle even though food quality aleays maintained. Guess people get tired of some foods after a while.

Atmosphere: 5

Food: 5

Service: 4

SB

Nice, clean, and overpriced location. I have noticed that the service is extremely slow and unorganized with everyone awkwardly waiting around the service window for their order, extra napkins, condiments, etc. Verrrry slow.

Atmosphere: 3

Food: 4

Service: 2

Charles Earriff Johnson

This is a expensive burger joint. What else can I add to the shake shack. The food is fresh. What more would you want from a burger joint. In West Hollywood.Parking: Pretty easy to park. A nice size parking lot. I didn't have any trouble parking because I walked. There seems to be ample parking. For Weho this is a plus. Maybe I should have kept that quiet. Cats out of the bag now.Wheelchair accessibility: I'm not in a wheelchair. From what I saw. I can see a person with a wheelchair. May find that there may be enough space. To maneuver a wheelchair. From my standing experience.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burgers

Wilson Cuadrado

Love the shake sauce ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers, Fries

Taras Zalusky

Great ingredients and delicious gluten free options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers, Smokeshack

Delirain Lee

Visit by car near the hotel.The store is spacious and there is ample parking.Kiosk ordering is possible, as well as direct ordering.When ordering at a kiosk, if you are asked to enter a number, just take the place sign next to it and enter that number. The staff will bring it to you when it is ready.At Shake Shack, drinks are not served on your own, but are served in a package.The taste of a burger is something I know.Because our tastes are differentThere are many Shake Shack burger stores in LA, so it's nice to be able to get there easily.

Atmosphere: 5

Food: 4

Service: 4

Jaedyn Hammonds

MELLY was great and super nice !!Dietary restrictions: n/aParking: n/aKid-friendliness: n/a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers, Fries

Hugh Adelsperger

5 Star's for the Cashier and worker name Jimmy, great attitude, only one that was really working, never stop putting in a great effort.3 Star's for the rest of the worker's that night, on their phone, chatting with each other, left my food sitting there with out saying a thing .Did not seem like they even had anyone Supervising them.Keep up the good work Jimmy .

Atmosphere: 5

Food: 5

Service: 3

R.T.

A million stars, not just 5 !We accidentally ended up here on Valentine's, completely forgetting which day it was. And suddenly all the magic happened, the manager greated us to a candle-lit table, with flowers and a free meal ! We could not believe our eyes ! Full service with all the care possible! So heartwarming! It will be forever a fond memory, thank you Shake Shack and your wonderful team. It's truly a flagship !

Atmosphere: 5

Food: 5

Service: 5

Ludlie M

Very good shake

Atmosphere: 5

Food: 5

Service: 5

TW Wilson

A million stars, not just 5 !We accidentally ended up here on Valentine's, completely forgetting which day it was. And suddenly all the magic happened, the manager created us to a candle-lit table, with flowers and a free meal ! We could not believe our eyes ! Full service with all the care possible! So heartwarming! It will be forever a fond memory, thank you Shake Shake and your wonderful team. It's truly a flagship !

Atmosphere: 5

Food: 5

Service: 5

Bob McMullin

I’ve been to shake shack all over the country and the food is always great but this is hands down the best shack I’ve been to. Service and staff make this place 10/10 the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Shake Shack, Burgers

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Shake Shack West Hollywood - Santa Monica & La Cienega

8520 Santa Monica Blvd, Los Angeles, CA 90069
(323) 488-3010