Freddy's Frozen Custard & Steakburgers

15705 E Briarwood Cir, Aurora
(303) 693-7992

Recent Reviews

Sammy Morrison

Last time I ate here, I paid for a large fry and large drink with two meals and received medium. Not the first time this has happened. Today I got sick on extremely very salty fries and sandwich. To expensive for me to patronize for food I cannot eat as threw it out. I have told them before to go easy on the salt. Why dont they listen? Well, listen to this, I won't go back. You lost my business. And when you ask what sauce and I tell you, put it in the bag!!!

Atmosphere: 1

Food: 1

Service: 1

Will Taylor

I’ve been going to Freddys for years. I will no longer go. I’m not sure what was cooked wrong, but I had instant food poisoning. I’m very bummed. Service was fine, but I think the cook may not be cooking it properly.

Atmosphere: 2

Food: 1

Service: 3

Sally Ann Roberts

My first time trying Freddy’s! I came in during the lunch rush and was pleasantly surprised. The person who took my order was the manager, Keira. She was very friendly and patient with me in answering my many questions. A very hospitable place as I had employees come and check on our table and greet me at the counters! Food was delish, I recommend the grilled chicken club.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Fries, Cheese Curds

Andrea P

Changing my original review from a 5, 5 years ago to a 1 after our experience tonight. SO disappointing. I would have given a zero star if possible. We sat in the drive-thru window for 25+ minutes. We were told our total was $19.20 for 2 kids meals that were supposed to be $6.79 each. We asked about the total and they had rang the wrong thing in. They had to redo our order at the window. They had to take the order 3 times before getting it right. They then gave us the wrong drink. We FINALLY got our food from the gentleman at the window who LITERALLY had an INCH of snot hanging/dripping from his nose. Made our whole meal unappetizing. We drove around the building to check our meal and found 1 burger was missing cheese on it. The other burger was literally cold to touch, fries were cold and fry container was only filled 1/2 way up. We had to go BACK inside to get these things fixed. It was VERY frustrating after waiting 30 min at this point. The manager was super wonderful and helpful. She apologized and got the things remade quickly for us. She was really good and said she was going to move that guy from the drive-thru window. Overall it was a terrible experience and I will be advising friends and family not to go to this restaurant. I wouldn't be surprised if people get sick from the food not being at temperature and unsanitary practices by the staff. What was supposed to be a treat night out for my daughter and I turned into a huge disappointment and headache.

Atmosphere: 2

Food: 1

Service: 1

Nathan Welly

The service was awsome! Specially a girl named Megan went above and beyond to make the visit and meal

Atmosphere: 5

Food: 5

Service: 5

Maria Barnes

Fast service, good

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Original Steakburger, Chicken Tenders, Cheese Fries, Freddy's Fries

Steve

Too bad there isn't any rating below 1.This place gives whatever they feel like...AND not what you ordered!!!It not rocket science!!!

Atmosphere: 1

Food: 1

Service: 1

Kisha Taylor

Great service! Staff is always nice and food always comes out quickly

Robert Jones

So I'm changing my original review and rating from 5 yrs ago, 5 stars down to 1.This location is slipping bad. The dining room was clean and inviting and was looking forward to some good food to go.Then I had to order. Person who took my order today, rude. Food was luke warm, at best and literally thrown together, I should have taken a picture. Burger toppings were not as requested and the jalapeño burger had one, repeat, one jalapeño on it and cheese was all over box along with the ton of sauce.Fries were cold and oil needed to be changed yesterday. Custard is in freezer because it was half melted, so haven't tried it to see if it was made right yet.This time was only a bit better last time I came. Won't be visiting this location again.

Atmosphere: 3

Food: 1

Service: 1

Joel Mc

I am a big fan of Freddy's, but the manager at this Location is a total jerk. Was super rude about me using some coupons sent to me by the district manager . He made me feel so bad I didn't even bother using the cupon for the frozen custard. I'll have to find a different burger restaurant to dine at. I am. never coming back here.

Atmosphere: 1

Food: 3

Service: 1

Jason Becker

Really good burgers. 50's style diner. The only thing missing is the soda jerk.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: 5 Double Jalapeño Pepper Jack Steakburger Combo, Freddys Original Double Cheeseburger, Chili Cheese Fries, Onion Rings, Cheese Fries, Signature Turtle, Freddy's Fries, Oreo

Henchick Harrigan

First time. Good selection, good food, reasonably fast, great fry sauce. Nice change of pace from the usual fast food fare. Decent prices.

Atmosphere: 4

Food: 5

Service: 5

Kain M.

Came through the drive thru an hour before close and it was the worst food & service we've experienced, pulled up to the window and the cook threw his hands in the air looks like was looking at our order and got upset not to mention the lady who took our order had the worst attitude. When we got home our food looked sloppy and not Fresh at all, i worked all day and just wanted a nice meal. Definitely won't be back.

Nuggets 4life

Had to grab food quick for work and their was a long line of cars but Damm wow very fast at the drive thru and very friendly oh yeah also Jalepeno Burger is so good. Props good work

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 Double Jalapeño Pepper Jack Steakburger Combo

Jean Walton

The food that we got on New Year's Eve was good, but we did not get all of it. We paid extra for an order of chili cheese fries and did not get any of them. We also ordered two five-piece chicken tender meals and there were only four chicken tenders in each meal instead of five.

Atmosphere: 4

Food: 4

Service: 3

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Freddy's Frozen Custard & Steakburgers

15705 E Briarwood Cir, Aurora, CO 80016
(303) 693-7992